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Consumer Alert

$153 million in Western Union refunds

Bridget Small
Refund checks worth about $153 million are going out to over 109,000 people who sent money to scammers through Western Union wire transfers. The $153 million is a portion of the money Western Union
Consumer Alert

Credit repair firm settles with FTC

Colleen Tressler
Your credit score affects whether you can get a loan — and how much you’ll have to pay to borrow money. People with low credit scores often have to pay more. So when a company says they’ll help you
Consumer Alert

FTC: Detox tea claims are hard to swallow

Colleen Tressler
Looking to improve your health or lose a few pounds? Maybe detox teas promoted by celebrities on social media have caught your eye. Before you pay up and down a cup, listen to what the FTC has to say
Consumer Alert

The FTC goes after several top affiliates of MOBE

Cristina Miranda
Who doesn’t want to earn easy, fast money online, and make six figures a year? That’s what an online business coaching and investment opportunity called “My Online Business Education”, or MOBE
Consumer Alert

FTC settles pain relief device case for $4 million

Seena Gressin
If you live with chronic and severe pain, over-the-counter devices that promise powerful, drug-free relief can be tempting, even if they’re costly. But, before you invest in products that promise life
Consumer Alert

What's a money mule scam?

Lisa Weintraub Schifferle
Scammers may try to use you to move stolen money. If you help them, you could be what law enforcement calls a money mule. Money mule scams happen several ways. The story often involves scams related
Consumer Alert

Fake offers for secret shopper jobs

Bridget Small
Did you get an offer to be a secret shopper for a well-known company? It might come as text, email, or letter inviting you to work on a ‘research project starting soon in your area.’ Several people
Consumer Alert

Welcome to NCPW 2020

Andrew Smith
Welcome to National Consumer Protection Week (NCPW) 2020. Today kicks off the 23rd year of one of the FTC’s biggest annual events. Whether you’re new to NCPW or a longtime participant, I hope you’ll
Consumer Alert

Join us for NCPW 2020 on March 1-7!

Ari Lazarus
National Consumer Protection Week (NCPW) is coming up next week, and we’d love for you to join us. NCPW is a time when the FTC joins with local, state and national partners to bring you information
Consumer Alert

FTC refunds $34 million to Office Depot customers

Bridget Small
The FTC is sending refund checks to more than 541,000 people who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores for a free “PC Health Check
Consumer Alert

Is that text message about your FedEx package really a scam?

Alvaro Puig
You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine
Consumer Alert

How is the Funeral Rule working for you?

Bridget Small
Many of us don’t have experience planning a funeral. When it’s time to make arrangements, we might ask friends and neighbors for information about local providers. Or ask family members to help shop
Consumer Alert

Fraud alerts & credit freezes: What’s the difference?

Lisa Weintraub Schifferle
Looking for ways to protect your identity? Two to options to consider are fraud alerts and credit freezes. But what’s the difference? A fraud alert makes companies verify your identity before granting
Consumer Alert

Be wary of big money investment training claims

Lisa Lake
If you’ve ever fantasized about never having to worry about money again, you’re not alone. There are companies peddling investment strategies to, they say, make your dreams come true. But before you
Consumer Alert

It’s not true love if they ask for money

Cristina Miranda
It’s almost Valentine’s Day. Lots of us have profiles on online dating sites, apps or social media to find “the one.” But that interesting person who just messaged you could be a sweet - talking
Consumer Alert

Bogus advertisement offers target small businesses

Rosario Mendez
Lots of small businesses need to advertise locally. So, if someone told your business that it could advertise through well-known local firms or organizations, that might interest you. But
Consumer Alert

Coronavirus: Scammers follow the headlines

Colleen Tressler
Scammers are taking advantage of fears surrounding the Coronavirus. They’re setting up websites to sell bogus products, and using fake emails, texts, and social media posts as a ruse to take your
Consumer Alert

FTC: The bottom-line on fake checks scams

Colleen Tressler
If someone you don’t know sends you a check and asks for money back, that’s a scam. Fake checks drive many types of scams — like those involving phony job and income opportunities, online classified
Consumer Alert

FTC videos: Rated “P” for People

Colleen Tressler
Videos from the Federal Trade Commission offer practical, useful, and memorable messages that can save you money, time, and aggravation. And they’re free. We have videos that tell you how to protect