Consumer Information Blog

If at first you don’t succeed…

At the FTC, one of our goals is to stop scammers and end their schemes. Sometimes, that requires persistence. Take the case announced today by the FTC and the Florida Attorney General against Lifewatch, Inc., a company that sells medical alert systems, mostly to older people.

Public Wi-Fi Networks

Whether in a hotel or airport across the world, or in the coffee shop just down the street, chances are you’ve used free Wi-Fi hotspots. While convenient, they’re often unsecure. So how can you reduce your risk? Encryption — having your information scrambled into code — is key to staying secure online.

Image of Public Wi-Fi Video

Blog Topics: 
Privacy & Identity

The FTC works for your community

“The Federal Trade Commission works for America’s consumers in every community.” I’ve lost count of how many times I’ve said those words, or heard them from my colleagues – and that’s a good thing. Since fraud affects every community in our country, it bears repeating: the FTC works for your community.

A Text Message Mess

Let me set the scene: your friend John is rushing to get his daughter from school and his son to the soccer field, and he still needs to stop at the grocery store because there’s nothing in the fridge. In the midst of this everyday madness, he gets a text message from Google with a verification code. He thinks, “That’s weird. Maybe I should log in to my email and see what’s going on.”

Blog Topics: 
Privacy & Identity

Visit the FTC at NCLR in Missouri

If you’re in Kansas City, Missouri on July 11-14, come see the FTC at the annual National Council of La Raza conference.

Is your phone a prized possession?

Let’s be honest: I spend more time playing games on my smart phone than talking on it. Our phones have become our family photo albums, personal gaming systems, calendars, encyclopedias, navigators, and instant messengers. If you can think of an activity, there’s probably an app for it.

Unfortunately, some apps might not be what they claim, and downloading the wrong app could put your phone on the fritz. According to the FTC, that’s what happened to thousands of people who downloaded the Prized app before it was removed from the app store.

Blog Topics: 
Privacy & Identity

FTC stops robocall scam

Tired of robocalls? The FTC just shut down Payless Solutions, a scam using illegal robocalls to lie about lowering your credit card interest rate.

Blog Topics: 
Money & Credit

FTC curbs auto dealers’ deceptive advertising

Some auto dealers put tempting promises in their ads. But when you try to close the deal, it’s another story. Such is the case with Las Vegas-area auto dealers, Planet Nissan and Planet Hyundai.

Blog Topics: 
Money & Credit

Strings attached to some “risk-free” trial offers

Spot a good deal on a skin care product online? Some ads say you can try a product out for free before committing to it. But know this: “free” trials aren’t always free — they might come with hidden fees and other strings attached.

Free trials video

Blog Topics: 
Health & Fitness

1.5 minutes can save you…a heap of trouble!

We’ve all heard the ads saying that 15 minutes can save you 15%. Some ads claim to save you more in even less time. Well, the FTC can save you lots of headaches in about a minute and a half. We recently released new short videos explaining the basics about three topics that affect millions of us.

Identity theft video