Consumer Alerts

Have you ever bought a video game, e-book, song, or movie to enjoy on one of your devices, whether it be a gaming console, tablet, or phone? If so, you might think that you’ll always have access to

Hearing a lot about federal student loan forgiveness in the news? You’re not alone — scammers are, too. You might get a call from someone saying they’re affiliated with Federal Student Aid (FSA) or

Health and wellness websites and apps collect a lot of personal and sensitive health information about their users. And they might make promises about how they’ll use and protect that data. If

Thinking about applying for a job with the United States Postal Service (USPS)? Make sure you’re dealing with the real thing. Scammers advertise jobs that don’t actually exist to try to steal your

Sharing a scam experience with someone you know takes courage. If someone trusts you enough to share their scam story, especially if the scammer is still in touch with them, here’s some advice to help

Getting hired might feel like the ultimate high. But finding out it was just a scammer trying to steal your money will bring you — and your bank balance — right back down. Many college students look

If a call sounds like your boss (asking for bank account numbers) or your family member (begging for help in an emergency), you’re more likely to act. That’s why scammers use voice cloning to make

When trying to get a product fixed, you might find yourself in a fix. That’s why the FTC wants to hear what happened if you recently tried to get a product repaired.

Maybe you — or even your pet — are an influencer. But did you know that scammers might target you with phony job opportunities? You might get a message on social media, supposedly from a recruiter or

April is Financial Literacy Month, and a great time to talk about consumer protection information that helps people avoid losing money to scammers. Federal Trade Commission data show people reported

If you’re a regular reader of this blog, you know that every year we report on the top scams people tell us about. And that we take a deeper dive into the data through our Data Spotlight reports. A

You’re looking to make some extra money and you get a text or email, or see an ad on social media: get paid to wrap your car and drive around. And the offers can sound good: $600-700 a week to drive

Maybe you weren’t thinking about selling your timeshare — but suddenly, someone calls and tells you they’re a real estate agent and have an interested buyer. They might have information about you and

As a nanny or caregiver, you know that families and employers trust you to take care of their children or older adults. It’s the same trust that scammers want to build with you when they post ads for

If you’re looking for a new place to live — or about to renew your lease — a landlord may run a tenant background check to decide whether to rent to you or not. The tenant background check process can

Finding an apartment or house to rent that’s safe, affordable, and near amenities you want can be hard for anyone. Folks in the LGBTQ+ community often use community groups on social media to find

When it comes to small business loans, time is money. That was especially true early in the pandemic: when many small businesses were struggling to stay open, and Paycheck Protection Program (PPP)

Delays in processing loans needed by small businesses in an emergency — like the pandemic — can leave them struggling to stay open. And deceiving consumers about these delays violates the law. The FTC

Did you pay Benefytt, which also did business as “MyBenefitsKeeper,” for a health plan or product that didn’t deliver the comprehensive insurance coverage the company promised? You might be getting

With all the security threats out there, you might be tempted to click on a pop-up or ad for a “free” scan to keep your computer safe. Especially if you see a Windows logo. The problem? They’re