Military Families

If you’re a member of the Armed Forces or part of a military family, you face unique challenges managing your finances and personal information. And when it comes to some consumer issues, like preventing identity theft, you have special rights.

Fraud Affects Every Community: Debt Collection

Watch this first-person story of a veteran’s debt collection experience – and the legal assistance that helped him recover.



From buying a new or used car, to maintaining it, to trading it in, it’s important to know exactly what you’re paying for, how you can save money, and what your rights are if something goes wrong.

Buying a New Car

Get tips about pricing terms, financing options, trade-ins, and service contracts.

Buying a Used Car

The Buyers Guide is required on all used cars sold by dealers. Read about payment options, private sales, warranties, service contracts and spoken promises.

Understanding Vehicle Financing

Before you lease or financing a new or used vehicle, learn more about your options and what to expect at the dealership.

Auto Service Contracts and Warranties

What’s the difference between a service contract and a warranty? Find out, and get tips on how to recognize and avoid auto warranty scams.

Auto Repair Basics

Take the scare out of auto repair with these tips about how your vehicle works, how to identify common problems, and how to select a good mechanic.

"Gas-Saving" Products

Many gas-saving products may be a waste of money.

Charitable Donations

Military families generously support military families in need. Don’t get sucked in by scams that take advantage of your goodwill.

Charitable Solicitations for Vet & Military Families

How to donate to legitimate charities that support servicemembers and their families.

Before Giving to a Charity

Tips to help make sure your charitable contributions are put to good use


Bad credit has unique implications for military personnel. Take steps to understand how credit products work and how to avoid financial pitfalls.

Payday Loans

Payday loans can be a very costly way to borrow money when you factor in the interest rates and fees.

Advance-Fee Loans

Some advance-fee loan and credit card offers have tell-tale signs that can help you avoid getting ripped off.

Car Title Loans

What to know if you're considering a car title loan.

Using a Credit Card

It helps to know your rights and responsibilities when you use a credit card.

Education & Training

Choosing a College: Questions to Ask

Getting the answers to some key questions can help you avoid pitfalls as you pick the college that's right for you.

Choosing a Vocational School

If you’re considering a vocational school, here's how to know if the school is reputable, will prepare you for a job, and is right for you.

College Degree Scams

Looking to get your college degree? Here’s how to tell the difference between legitimate schools and diploma mills peddling bogus degrees.

Scholarship and Financial Aid Scams

Need money for college? Here's how to avoid “guaranteed” scholarships.

Identity Theft

Learn about your right to place an active duty alert on your credit report, what to do immediately if you suspect identity theft, and how to reduce your risk.

Active Duty Alerts

An active duty alert adds an extra layer of protection to the credit records of servicemembers while they are deployed.

Military Personnel & Families: What to know, What to do

Special tips for military families about identity theft. Order free copies.

Online Security

Tips for Using Public Wi-Fi Networks

Here’s how you can protect your personal information when you’re using public Wi-Fi hotspots.

Computer Security

Secure your computer and protect yourself from hackers, scammers, and identity thieves.


What to do about messages that ask for your personal information.

Hacked Email

What to do if you think your email or social networking account has been hacked.

Laptop Security

Here’s how to prevent a thief from snatching your laptop — and all the valuable information it houses.

Saving and Investing Money

Do your research before you spend or invest.

Veterans' Pensions

Dishonest advisers try to get veterans to transfer their assets so they appear to qualify for Aid & Attendance benefits but don’t inform them of the negative implications.

Pension Advances: Not So Fast

If you’re looking for a way to generate cash to make ends meet, a pension advance may pique your interest. But before you sign on the dotted line, it’s important to know what you’re getting yourself into.

File a Consumer Complaint

Through Consumer Sentinel/Military, the FTC collects complaints from military personnel and their families to share with civil, criminal and military law enforcement. Your complaints help the FTC and the Department of Defense identify and target problems that affect you.

File a complaint if you’ve been a victim of a scam or other dishonest business practices.