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Consumer Alert

Sure ways to spot a scammer

Jennifer Leach
Scammers say and do things that can tell us they’re lying — and they’re not who they pretend to be. Of course, to hear or see those clues, we have to get past the panic scammers make us feel, thanks to the so-called emergencies they try to create. And since scammers are convincing, that can be hard to do. But recent scams are costing people their life savings, so here are some sure ways to spot the scammer.
Consumer Alert

Will your bank or investment fund stop a transfer to a scammer? Probably not

Karen Hobbs
We expect banks and brokers to keep our money safe. We think they’ll stop or warn us about suspicious transfers out of our accounts. But do they? Scammers are exploiting that trust and getting people to transfer their money and drain their retirement accounts to “protect” or “safeguard” or “legalize” it. The truth? The money gets stolen, and banks and brokers won’t get it back from the scammer.
Consumer Alert

What’s a verification code and why would someone ask me for it?

Alvaro Puig
When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of two-factor authentication that adds a layer of security to your account — and keeps would-be scammers and hackers out.
Consumer Alert

Never move your money to “protect it.” That’s a scam

Jennifer Leach
People are losing big money to scammers running complicated scams. The scams usually involve someone supposedly spotting fraud or criminal activity on one of your accounts, offering to help “protect” your money, sometimes asking you to share verification codes, and always telling you to move money from your bank, investment, or retirement account. And every bit of it is a scam.
Consumer Alert

Get back on track after the Texas wildfires

Gema de las Heras
Recovering from what is now the largest wildfire in Texas history will be a long process. If you’ve been displaced by the fire, or your home or business was damaged, you’re probably trying to figure out what to do next. Here’s some advice to help you get started.
Consumer Alert

Celebrate National Consumer Protection Week. Talk about scams

Samuel Levine
That call or text might not seem like a scam. It might look like it’s Apple or Microsoft, saying there’s a problem with your computer. (It’s not.) It might seem like it’s Amazon, saying there’s a problem with an order. (Also no.) It might even sound like your grandchild, calling with (supposedly) an emergency. (Still no.) All of these are scammers. This is National Consumer Protection Week (NCPW) and we’re inviting you to join us in talking about scams just like these.
Consumer Alert

Think you know what the top scam of 2023 was? Take a guess

Larissa Bungo
Every day people report to the FTC the scams they spot. Every year, the FTC shares the information we collect in a data book which tells a story about the top scams people tell us about – so we can all spot and avoid them.
BHM 2024
Consumer Alert

Be scam free for Black History Month

Terri Miller
February is Black History Month — a great time to help raise awareness in Black communities, and among your family and friends, by staying on top of the latest scams that might affect them. We know that talking about a scam helps you avoid it — and it helps people you care about avoid them, too. Connect with the FTC and share what you learn with others.
Consumer Alert

Did someone tell you to move or transfer your money? It could be a scam

Alvaro Puig
Many impersonation schemes start with a call about a routine problem, like suspicious activity in your Amazon account. But in a new twist, the story quickly takes a more serious turn when you’re told someone is using your information to commit crimes and all your money is at risk.
Consumer Alert

Tracking the first winter storms of the year? So are scammers

Gema de las Heras
With all eyes on the severe weather moving around the country, scammers are paying attention, too. And they’re likely following the path of the storms to target the people affected. So, how do you protect yourself against weather-related scams?
Consumer Alert

Giving money to help after the earthquake in Japan? Spot charity scams

Gema de las Heras
Donating is a great way to help people affected by natural disasters like the earthquake that hit Japan on New Years Day. But you know scammers try to take advantage of people recovering, and those who try to help. So, how can you be sure your money goes where it’s needed?
Consumer Alert

How are robocallers getting your phone number?

Andrew Rayo
Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my number in the first place?
Consumer Alert

New year, new weight loss scams

Ari Lazarus
Scammers follow the headlines — and the seasons. As the new year rolls around, we’re sure to hear lots of “new year, new you” advertising around health and fitness products. But some of those promotions are just scams out to get your money. Here’s how to spot them.
Consumer Alert

Job scams targeting college students are getting personal

Lesley Fair
If you’ll be seeing college-age relatives over the holidays, warn them about a variation on the “job interview” scam that students looking for summer or permanent employment have reported to us.
Consumer Alert

Keep scammers away as you deal with East Coast storm damage

Gema de las Heras
Experience tells us that scammers will follow the record-setting winds, rainfall, and storm surge that have left thousands of East Coast residents, from Florida to Maine, under water or without power. As the waters recede, scammers will try to take advantage of people doing their best to recover, trying to steal money and personal information. So how do you protect yourself and those around you?
Article

Invention Marketing Scams

Dishonest invention marketers lie about the profit potential of your invention to get you to pay for expensive, but often useless, services. Here’s what you need to know to avoid an invention marketing scam.
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