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Tech Support Scams

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The people behind tech support scams pretend to be from the technical support department of well-known companies. Then they tell you there’s a virus or malware on your computer. It’s all a scam to get you to pay for bogus technical support, or gain access to your computer to steal your credit card number or other financial information.

Learn what you can do to avoid a tech support scam

Learn the signs of a tech support scam, what you should do if you get a call or a pop-up, and how to report tech support scams.

Tips for avoiding a tech support scam

Tips for avoiding a tech support scam

 

Watch a video and learn how to spot a tech support scam

 

Protect your computer from malware

Malware includes viruses and spyware that get installed on your computer or mobile device without your consent. These programs can cause your device to crash and can be used to monitor and control your online activity. Learn how to avoid, detect, and get rid of malware.

Tips to protect your computer from malware

Tips to protect your computer from malware

 

Watch a video to learn the steps you can take to protect your computer from malware

 

Report tech support scams

If you think you see a scam, talk with someone. Your story could help someone avoid that scam. Then report it to the Federal Trade Commission at ftc.gov/complaint. Your story could help the FTC stop the scammers.