Video and Media


How to File a Complaint (video)

Report scams to the FTC online or by phone.


Your Source for a Truly Free Credit Report? (video)

Your credit report affects your ability to get a loan or job, and could help you avoid identity theft.  You can get a truly free credit report from


Your Source for a Truly Free Credit Report? (audio)

You can get a truly free credit report from


What To Do If You Get a Robocall (video)

Tips for dealing with robocalls.


Sign Up for the Do Not Call Registry (audio)

Reduce telemarketing calls by registering your phone number for free at


Protect Your Computer from Malware (video)

What you can do to avoid, detect and get rid of viruses and spyware.


Online Reviews and Recommendations (video)

This video describes how consumers can evaluate online reviews and recommendations when shopping.


Hang Up on Phone Fraud (video)

Be aware of the warning signs and hang up on phone fraud.

Phishing Scams (game)

Phishers are looking to lure you with bogus emails and pop-ups that seem safe. Will you take the bait or live to swim another day?

You are Here: Consumer Education at the Mall (game)

Young people learn the key concepts of advertising, competition and other consumer topics in a virtual mall setting.


Job Scams (video)

Don't pay for the promise for a job. Learn how to avoid job scams.

Tags: jobs, scam

Sharing Information: A Day in Your Life (video)

Many everyday activities allow businesses access to information about you.


Money Transfer Scams (video)

Don't wire money to someone you don't know.

Tags: complaint

Diet Ads and Weight-loss Products (audio)

Want to lose weight? Don't believe ads promising quick and easy weight loss without any diet or exercise.


Online Shopping Tips (video)

Looking for a great product at a great price? These tips can help.


Credit Scores (video)

This video shows what happens when one person gets a free credit report from and someone else gets a “free” credit score from a TV ad.


Employee Background Checks (video)

Know your rights when employers check your background.


Work at Home Scams (audio)

If an ad claims a work-at-home business can make you rich quick, you’re probably looking at a scam


Robocalls Gone Wrong (video)

Illegal robocalls are the rise and the FTC is working to solve the problem.


Hang Up on Fraudulent Telemarketing (video)

If a telemarketer asks for money or account information to collect a "prize," hang up. It's a scam.


Net Cetera: Chatting with Kids About Being Online (video)

Talk to your kids about staying safe online.


Paying Your Car Loan (video)

Here’s why you don’t want to pay fees to a business that promises to lower your monthly car payment or  help stop a repossession.

Tags: car, loan, payment

Free Trials Can Cost You (video)

Read the fine print — or free trials can wind up costing you.


Hang Up on Robocalls (audio)

If you answer the phone and hear a recorded sales message — hang up

Tags: robocall

Minimum Payments on Credit Cards (video)

This video shows what happens when someone makes just the minimum payment on a credit card balance.


Payday Lending (video)

This video shows what happens when someone gets a payday loan but can’t pay it back right away.


Computer Security (video)

Use these computer security tips to help protect your computer and your personal information.


Government Imposter Scams (audio)

Con artists sometimes impersonate government officials to trick you into sending money.


Money Wiring Scams (video)

This video shows some common money wiring scams, and what happens to some people who meet the scams.

Gear Up for a Great Trip! (game)

Before you research travel offers, prepare yourself. Read these trip tips.

Spam Scam Slam (game)

​Can you spot spam scams?

Beware of Spyware (game)

Protect your computer from spyware and viruses that can cause it to run slowly or give fraudsters access to your personal information.


Payday Loans (audio)

If you need cash fast, you may have options besides expensive payday loans.

Tags: loan

Net Cetera: Stand Up to Cyberbullying (video)

This video shows kids how they can stop cyberbullying by standing up for themselves or someone else.


Business Opportunities: Ask Some Questions (audio)

Business “opportunities” often don't live up to the hype. Take your time and ask questions before you consider an investment.

The Case of the Cyber Criminal (game)

Learn how to protect yourself and your personal information online.


Diversity Visa Lottery Scam (video)

Knowing the rules of the U.S. Diversity Lottery can help you avoid a scam.


Public Wi-Fi Networks (video)

If you use public Wi-Fi networks, take these steps to protect your personal information.


Online Dating Scams (audio)

An online love interest who lures you from a dating site and asks for money is probably a scam artist.


Signs of Identity Theft (audio)

Clues that someone may have stolen your identity.


Robocall Challenge: Consumer Tips & Tricks (video)

FTC attorney Kati Daffan shares five strategies for fighting illegal robocalls in this video produced by the GSA.


Advance-Fee Loans (audio)

If you have to pay a fee in advance for a guaranteed loan or credit card — you’re dealing with a rip-off.


Fake Checks Can Cost You (audio)

A counterfeit check can take weeks to discover — and cost you a bundle.


5 Ways to Save Money on Gas (audio)

Practical tips to increase your gas mileage.


Shopping for Light Bulbs (video)

If you want to know how bright a light bulb is, look at its lumens.


Protecting Your Child's Personal Information (audio)

Steps you can take to safeguard your child's personal information against identity theft.


Starting an Internet Business (audio)

Don't believe ads that claim you can start an online business without much work or money.


Fraud: An Inside Look (short version) (video)

Learn the signs of a business opportunity scam.

Invasion of the Wireless Hackers (game)

Stop wireless hackers by answering these wireless security questions.


Wiring Money (audio)

Wiring money is like sending cash — once it’s gone, you can't get it back.

Friend Finder (game)

Test your savvy when it comes to making friends online.


Net Cetera: Heads Up (video)

Helps kids learn why and how to stay safe online.


Anatomy of a Cancer Treatment Scam (video)

Learn how to identify scams promising treatments for cancer.


Looking for a Job? (audio)

If a company asks you to pay them for a guaranteed job placement, you're likely dealing with a scam.


Operation Empty Promises: Job and Business Opportunity Scams (video)

Identify and avoid job and business opportunity scams.


Family Emergency Scams (audio)

Scammers may pretend to be your relatives or friends, urging you to wire money immediately to help them with an emergency.


Viral Emails: Fact or Fiction? (audio)

Internet hoaxes spread when we share first and ask questions later.


Charity Scams (audio)

Scammers may pretend to represent charities to take advantage of your generosity.


Donating to Charity? (audio)

Here are some tips to make sure your charity contributions are put to good use.

Tags: charity, phone

Hijacked Computer: What to Do (video)

Can’t turn your computer on or off? Is it acting up, running slow, opening pages you didn't click, or displaying pop-ups constantly? There's a good chance your computer's been hacked or infected with a virus. Here’s what to do.

Follywood Squares (game)

Answer questions about health products and information online.

Tags: health

Net Cetera: Share with Care (video)

The things kids post online could have an impact on people in the real world.

Mission: Laptop Security (game)

You've already lost one laptop, Agent Smith. Your job's on the line if it happens again. Make wise choices this time, and it's mission accomplished.


Saving Money on Heating and Cooling Your Home (audio)

Tips to help you save energy — and money — in your home.


Net Cetera: Protection Connection (video)

Teaches kids how to protect themselves online with privacy settings and good online practices.


Foreclosure Rescue Scams (audio)

Having trouble paying your mortgage? Learn how to avoid foreclosure rescue scams and get real help.


Why Care About Identity Theft? (video)

This video shows what happens when someone learns the hard way why she should care about her identity. 

Weight Loss Challenge (game)

Learn how to tell fact from fiction when it comes to weight loss products.


Prepaid Cards (video)

This video shows what happens when someone gets a prepaid card without checking out the fees first.

Tags: credit

Free Trial Offers (audio)

Look out for fees hidden in "free" trial offers.

Online Lineup (game)

Test your online shopping smarts and learn if you can spot a risky offer


Operation Bottom Dollar: Job Scams (video)

Don't pay for the promise for a job. Learn how to avoid job scams.


Scams Against Immigrants (video)

Recognize and report scammers who falsely promise help with immigration.


Travel Tips (audio)

Learn to tell the difference between a legitimate travel deal and a travel trick.


National Consumer Protection Week (video) is the one site on the web with free consumer information from federal agencies, state governments, consumer organizations and local consumer protection authorities.


Admongo: Ad Techniques (video)

Learn the techniques advertisers use to relate to audiences.


Fraud: An Inside Look (video)

An expert explains the inner workings of business opportunity telemarketing scams.


Admongo in Action (video)

Young people learn to identify ads and their messages


Reading Your Bills Is Worth Your Time (audio)

Check your monthly statements for unexpected charges. This will help you avoid paying for things you didn't buy.

Invest Quest (game)

Get a glimpse of your future as your investing intelligence is put to the test.


Consumer Sentinel: A Resource for Law Enforcement (video)

Consumer Sentinel is a nationwide system for law enforcement to track consumer complaints.

Tags: complaint

Auction Action (game)

Put your online auction know-how to the test.

P2P Threeplay (game)

Test your peer-to-peer file-sharing smarts.


Scams Against Immigrants: Notarios Can't Help You (audio)

Notarios are not authorized by the U.S. to help with immigration.


Learn About Lumens (audio)

When shopping for light bulbs, look at lumens instead of watts. The more lumens, the brighter the light.


The FTC Robocall Challenge (video)

This video describes the FTC Robocall Challenge and introduces one of the winners.


Admongo: Introduction for Teachers (video)

Use Admongo in the classroom to teach kids about advertising.


The Truth About Medical Discount Plans (video)

Medical discount plans are not health insurance. In fact, many of these plans are scams.


Are Online Reviews Always True? (audio)

Evaluate online reviews and recommendations when shopping.


Scams Against Immigrants: "Help" with Immigration Forms (audio)

Get legitimate help in completing immigration forms.


Scams Against Immigrants: Tips for Finding Real Help (audio)

Tips for getting immigration help.


Sending Money Abroad (audio)

Questions to ask before wiring money to friends or family in another country.


Scams Against Immigrants: Paying for (No) Help (audio)

Don't pay someone to help you with immigration unless they are authorized by the U.S. government.


Bank Accounts (video)

This video shows how someone compares the costs when choosing a place open savings and checking accounts.


Scams Against Immigrants: Know What You Sign (audio)

Be sure the information on your immigration form is accurate before you sign.


Admongo: Who's Responsible? (video)

Understand who the advertiser is and why they want you to take a specific action.


Scams Against Immigrants: Ads and Promises (audio)

Scammers can rob you of money — and your chance to immigrate.


Admongo: What's the Message? (video)

Young people identify the messages within ads.


Budgets (video)

This video shows how keeping a budget helps someone pay all his bills.


Pass It On (video)

This video shows how easy it is to start a conversation about scams and how to protect yourself from them.


Welcome to Admongo (video)

Enter the world of Admongo to get "aducated" about ads and their messages.


Hacked Email: What to Do (video)

Are your friends and family getting emails from you that you didn't send? Or maybe you want to check your email, but you can't log in? Chances are your email's been hacked. Here’s what to do.


We Don’t Serve Teens Radio PSA: 15 second spot (audio)

Promote the We Don’t Serve Teens message by asking your local radio station to run this 15 second public service announcement.


We Don’t Serve Teens Radio PSA: 30 second spot (audio)

Promote the We Don’t Serve Teens message by asking your local radio station to run this 30 second public service announcement.


Back It Up: Don't Lose Your Digital Life (video)

From tax forms to family photos, the files on your computer are valuable. If you don’t want to lose them, back them up, and practice good computer security habits to protect yourself from hackers and viruses.

1:17 Helps You Report and Recover from Identity Theft (video)

Is someone using your personal information to open new accounts, make purchases or get benefits? Report it at and get a free personal recovery plan.


Immigration (video)

This video shows how someone gets into trouble with an immigration consultant – and then out of trouble again.


Car Title Loans (video)

This video shows what happens if you borrow money in exchange for your car title.


Recovering from Identity Theft (video)

This video shows what do to if someone steals your identity.


Renting an Apartment (video)

This video shows how to rent an apartment even if you don't have a good credit history.


IRS Imposter Scams (video)

How to spot scammers who pretend to be IRS officials to get you to send them money.

Tags: imposter, IRS, scam

Hate Robocall Scams? The FTC Does, Too (video)

An illegal robocall could be a scam. Learn what the FTC is doing to stop illegal robocalls, what to do if you get one, and how to block the number.

Tags: robocall, scam

Online Romance Imposter Scams (video)

Imposters promise romance to users of online dating sites to trick them into sending money.

Buying a Used Car

Buying a Used Car (video)

Getting the facts about a used car before you buy can help avoid trouble down the road. Here’s what you need to know.

Tags: buying, car

Tech Support Imposter Scams (video)

Callers impersonate legitimate technical support companies to fool computer users into handing over their personal information or sending money.


Family Emergency Imposter Scams (video)

Imposters claim to be friends or family in distress to trick consumers into wiring money.


Fraud Affects Every Community: Debt Collection (video)

The first-person story of a veteran’s debt collection experience – and the legal assistance that helped him recover.

Spotting Deceptive Car Ads

Spotting Deceptive Car Ads (video)

Car ads might promise low payments, no interest, or zero down. But is there a catch? Here’s what you need to know.

Understanding Car Add-ons

Understanding Car Add-ons (video)

When you buy a car, the dealer also might try to sell you optional products or services known as “add-ons”— which might break your budget. Here’s what you need to know.

Tags: buying, car
Financing a Car

Financing a Car (video)

Before you shop for a car, you need to shop for financing. Here’s what you need to know.

Tags: buying, car

Fraud Affects Every Community: Imposter Scams (Spanish with English subtitles) (video)

The first-person story of a woman who was harassed by scammers impersonating court officials and lawyers, who tried to coerce her into paying hundreds of dollars for a debt she didn’t owe.


Fraud Affects Every Community: Medicare Scams (video)

The first-person story of a retired educator’s Medicare scam experience – and the FTC attorney who helped bring the scammers to justice.


What To Do After a Data Breach (video)

Did you get a notice that says your personal information was exposed in a data breach? Visit to learn what you can do to protect your identity.


Why Report Fraud? (video)

If you think you see a scam, talk with someone. Your story could help someone avoid that scam. Then report it to the Federal Trade Commission at Your story could help the FTC stop the scammers.

Tags: fraud, report, scam

Using "Pass It On" In Your Community (video)

How organizations in local communities are using the Pass It On materials.

Tags: scam

Ad Hype: True or False? (video)

Misleading ads can sound pretty plausible; learn how to sort out fact from a fib.


Military Consumer: Your Tool for Financial Readiness (video) gives servicemembers and military families short consumer tips on the go to help them stay mission-ready at home and abroad. Visit to learn more.


Avoiding a Yo-yo Financing Scam (video)

How to avoid a scam known as yo-yo financing when you buy a car.


Fraud Affects Every Community: Family Emergency Scams (video)

The first-person story of how one family responded to a family emergency scam: by putting it on the radio.

Tags: imposter, scam

Dietary Supplements: Questions To Ask (video)

While some dietary supplements have proven benefits, others don’t. And some could even be risky for your health.


Scam-O-Meter: Tech Support (video)

If you get a pop-up to call a number to fix a virus on your computer, ignore it. It’s an imposter scam.

person getting eye's checked

Your Eyewear Prescription Rights (video)

Your eye doctor must give you your prescription after your fitting. It’s the law. Learn more at


Nanny and Caregiver Imposter Scams (video)

Caregiver websites can help you find jobs, but scammers also use them to find people to rip off.


Fraud Affects Every Community: Debt Settlement Companies (video)

The first-person story of one woman’s experience with a debt relief scam – and the lawyer who helped her.

Tags: debit, scam

Debt Collection: Know Your Rights (video)

Understand your rights when dealing with debt collectors.


Spot Scams (video)

What are the warning signs of a scam?


Get FTC Scam Alerts (video)

How to stay ahead of the scammers with email updates from the FTC.

Tags: FTC, scam

Fraud Affects Every Community (video)

People’s experience with scams, and the tips to help all of us avoid scams and protect those we care about.

Tags: fraud, scam

Scam-O-Meter: Money Wiring: Job Offer Scams (video)

If someone offers you a job, sends you a check, but then insists you wire extra money back; don’t do it. It's a scam. Instead, report it to the Federal Trade Commission at

Voicemail from the IRS: "Must pay back taxes today!"

Scam-O-Meter: Money Wiring: IRS Imposter (video)

What to do if someone says they’re from the IRS and they pressure or threaten you to transfer money to them right away.

Tags: imposter, IRS, scam

Scam-O-Meter: Money Wiring: Family Emergency Scams (video)

If you get a text or call saying a loved one is in trouble and they need you to wire them money, it's most likely a scam.


Student Loan Debt Relief Scams (video)

You’ve probably seen ads promising help with your student loan debt. Some are scams – here are tips to avoid them.


Report International Scams at (video)

Your complaints help the FTC and law enforcement agencies conduct investigations, bring lawsuits and prevent international scams. If you have a complaint about international scams or cross-border fraud, report it at