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Have you seen a message on WhatsApp or Facebook offering you free help during the pandemic? People have reported seeing messages that seem to be from Pepsi, Walmart, Whole Foods, Target, and other big-name brands. These messages all offer money...

Whether you’re getting ready to deal with the aftermath of Gulf Coast storms, Laura and Marco, dealing with the ravages of wildfires out West, reeling from the derecho that struck the Midwest, or facing another natural disaster, handling the...

As part of its ongoing efforts to protect consumers from sellers of scam COVID-19 treatments, the FTC has sent 20 more warning letters to companies that claim their products can prevent, treat or cure the COVID-19. Claims for zappers, virus-...

During these difficult economic times, it is easy to imagine our financial problems disappearing by winning a big prize. Who wouldn’t like to win a million dollars, a new car, or a vacation home? But if you get a call from someone saying, “You’ve...

As we publish this post, a second stimulus package has not yet been finalized by Congress. While there’s a lot we don’t know, we DO know a few things about what scammers do when this kind of uncertainty is in the headlines.

If there’s...

Last month, the FTC filed its first case against an online seller that failed to ship next-day personal protective equipment (PPE) as promised. Today, we have an update: the FTC is filing three more cases as part of a continuing effort to address...

If you want to contact a company’s customer service department, you can do a quick search online and often find what looks like its phone number or email. But is the information at the top of your search results actually correct?

Based on...

Scammers make up all kinds of stories to get your money, from telling you that you’ve won a prize, you owe a debt, or your family member is in an emergency. But some things stay the same: scammers want your money, they want it fast, and don’t...

Many of us depend on our cars — for work, errands, shuttling kids, and visiting loved ones. Maybe we love the freedom and convenience cars give us — but many of us find the car-buying process frustrating because of sales and financing practices...

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