Tag: credit card

You found the perfect set of bed linens and matching curtains online. You place your order and charge it to your credit card. The site says your order should arrive in two weeks. Two weeks go by, then three and four, and still no bedding or...

Have you heard this message?

“Hi, this is Rachel from Card Services calling about your credit card account. It appears that you are now eligible for a significantly lower interest rate on your account. However, this offer is about to expire...

If the friend of a friend is my friend, and the enemy of a friend is my enemy, then is the seller of data to a scammer also a scammer? In a case announced today, the FTC said it might well be.

Here’s the backstory: In 2013, we told you...

Got a question about a product or an account from a big-name online retailer that makes you want to speak directly to their customer service representative? What do you do first? Go to their website, of course. Can’t find a phone number there?...

What’s going on in your life today? Preparing to graduate? Have a changing family dynamic? Returning from military service? Or just moving into this country? Big life changes seem to come frequently, and they don’t just impact your daily routine...

Tired of robocalls? The FTC just shut down Payless Solutions, a scam using illegal robocalls to lie about lowering your credit card interest rate.

Here’s the scam: A robocall – often from “Card Services” – says that you qualify for a...

Identity thieves may already have a lot of information about you – like your credit card number, the card’s expiration date, and your name, address, and phone number. With all that information in his hands, why would he call you? He’s after one...

What do you call a company that helps scammers drain people’s accounts without authorization? At the FTC, we call them “Defendants.” Badum bum.

In fact, the Commission just charged three companies and four individuals with helping a...

With vacation season in full swing, it’s easier than ever to lose track of a wallet in a winding airport security line, or on a crowded, sunbaked beach. Rather than spiraling into a panic about your wallet taking a vacation of its own, here are...

True, bills aren’t the most thrilling read. They are hardly funny, there are no vampires or romantic triangles, and you probably won’t be pleased if there’s any suspense involved.

When bills arrive, it can be hard enough to look at the...

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