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Package delivery scam — delivered to your inbox

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Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too.

Did you get a text message with a shipment tracking code and a link to update your delivery preferences? It's a scam. Learn more.

We’ve learned of a phony “delivery failure notification” email making the rounds. It looks like it’s from the U.S. Postal Service — but it’s not. The email says you missed a delivery. But, it says, if you print the attached form and take it to your local post office, you can pick up your package and avoid penalties. The message might also include a link for more details.

Here’s the truth: the email is bogus and there is no package. And if you download the attachment or click on a link, you’re likely to end up with a virus or malware on your device.

Con artists often use the names and logos of familiar organizations to get under your guard. So how do you tell what’s legit and what’s a scam? Here are some ways to spot a bogus email:

  • It tells you to click on a link or download an attachment
  • It urges you to take immediate action
  • It asks you to “re-confirm” personal or financial information

Another sure sign an email is a scam? If you hover over the link in the email, it won’t show the official website of the supposed sender — in this case, the U.S. Postal Service website.

For more tips, check out our articles on phishing and malware. And if you have questions about a delivery by the U.S. Postal Service, visit or call 1-800-ASK-USPS.


Hi, i just wanna share because i am not sure if I should trust him, I met a guy on Instagram and we became chatmates, and then after more than 1 month of chatting, he said he has a gift for me and he already shipped it in Dubai. But, he sent me a pictures of the items that bought for me. He also mentioned that he also put some money in the box that I can use to pay the charge once i received the package because he said, before he sent the package in Dubai, he was told that I have to pay for the clearance so that’s why he placed some money in the box. So I believed him and I got so excited about the package, so I accepted his gift for me. Now, the package has been sent already. Then he sent me the contact details of the company which is “Asia Express Courier” and he also gave me the tracking code. So when I checked the tracking code, i found out that the package was on hold because I didn’t payed the clearance and the tax. so I contacted the company on WhatsApp if it true. After a few minutes, I received a response telling me that my package is in Indonesia. So they are asking me to send the payment slip before they deliver it here in Philippines. But there asking too much. I have to pay 139,169 PHP or $2,580.00 USD. I was shocked because it’s too much for just a small box of package, and just to pay the clearance. Is it possible that this could be a scam? Please give me advice. Since I don’t know what to do now because the guy that sent the package for me, is also pushing me to pay the amount that the company is asking me.

This sounds like a scam. Someone tells you he's sending a box of gifts, or gold or treasure that he found somewhere, and asks you to pay for shipping. He sends pictures to get you excited about the gifts you'll get soon. Then, you get a call or email from "customs" or the "shipping company" or someone else, and they demand money before you can have the box. Your friend didn't warn you this was going to happen, and he might start pressuring you - or begging you - to pay the fees to get the box.

Except - the "customs" or "shipping company" people are really him, or his friends. They're all working together to get your money. There really isn't any box of gifts, gold or treasure. This is all a story to get more of your money.

I just faced the same scenario as well. But this time round he worked fast, it's only within a week. I guess because Xmas is round the corner.

I am hesitant to go online to check out the asiaexpress courier site, as I already knew it is a scam from the way he keep following new ladies in Instagram every other hour but claims that he is only talking to me..
He uses the profile name Derick Tori. Canadian. British airways pilot.

Same thing happened to me exactly im from Greece did he say his name? Today the " company 1677" asked for a claiming fee of 850euro

I also have a chat mate and his name is tom dalton a US Marine and after less a month his send a package for me and inside of that package is a laptop, iPhone x, ipad,canon digital camera, 2 Luis vuitton handbag, victorias secret lotion,a wrist watch, a ring which he said that our engagement ring and his mother's necklace and also a 25,000 dollar. I was so shocked when I knew that. Then he send me the website of the company where he send the package(www .dalphax. com) and also the tracking number DH8942562Q I tracked it and when the package is already in the Philippines there's an email (info@ dalphax. com) who said that the package already arrived but need to pay 17,500 for the tax charges and if I pay it they will send it to my address. Then they give me a name Mercedes Ramos Seda and her bank account(5576693925)to BPI and I ask my mother to send a money to that account for the payment of the package charges coz I'm in Malaysia but my sister refuse and said that it is a scam. Then I email him that I cannot pay the charges coz I don't have money with me coz it's all in the Philippines and he gets angry and said that I am ungrateful coz I cannot give an effort to pay for that package.

Yes, that sounds like a scam. The person you are talking wants your money, so he told you a story. He said he would send you expensive presents, and then asked you to pay to get the presents. But really, there aren't any presents coming to you. He made up the story to get your money.

Hello, i have my package frim USA grim my fiancee, and the courier called me and asking 14,200 for the cleaeance fees, the package is in manila now in liberty world courier, the girl who called me untill now noy picking up my call but i did not pay yet.. Is this a scam???

Hi cpc...we have the same situation, really with the same person Tom Dalton he is US Navy as per he says...I always have this gut feeling and doubt along the way, and then just recently he told me he will send a package, and when he did describe to me what's inside, my doubts has been doubled cause for me it's too much, and it's too good to be true that he will trust me that short span of getting know...but anyways, I'm thankful that I've decided to really search it well and I found out this site, and read your mail..

How it goes then?have u seen him in photos and talk with other messages apps or just emails?

o my god thank you so much for this information i got this too im thankful that my cousin told me to stop sending an email to him,this is the exactly word he said to me i didnt send the money for him because from the very start i since that this guy is a scam i already find him in truthfinder thank you so much.

Hi! Is there a First Trust Delivery company in USA that ships parcels to Singapore? Thanks for your help

I just got this email. Good thing I didn't click on any links before checking it out. Thanks for leaving this posted.

Has anyone applied for a job with to act as a 3rd party to receive parcel and print a FedEx label and take to FedEx office They have asked for no money to invest in this job, they pay me a det rate for each package ship. They send me a FedEx label..I'm out now .money .is this some type of scam. Thanks

Yes, within the last few days, i think its a scam

I just got one on my email a couple of days ago. I responded, let’s do it. A few days later they’re asking for a resume. I checked the company name online and it doesn’t exist or it comes back as a scam
I hope you didn’t give them a resume with your full bio.

I’ve been contact for this position as well, seems legitimate but I’m afraid it may not be. Can’t find anything yet that indicates it is a scam.

Hi there. Yes, I was offered the same thing today and am researching to see if it’s legit. Did you work out for you or was it a scam?

So have you found ne thing on them yet? Scam or no scam?

I received an email in regards to this on 2/9 and responded that I was interested but would not be able to start for a month as I was moving to a new state. The second email came on 3/13. I filled out their application and am currently waiting for a package to arrive, I got the tracking number for it yesterday.

They say in the application process that you do not get paid for the first 5 packages as that is your test run to see how quickly you respond and mail them out. I'm concerned that it may be a scam but as I am not yet out any money I am not overly concerned about it. Once the package arrives and I have to spend out of pocket money to send it further then yes I will have concerns until I am at the very least reimbursed. We'll see how it goes and I will come back and update if and when I get to package number six when I am to be paid.

According to the FBI, some scammers hire people to be a “correspondence manager” or “import/export specialist.” The scammers ask people to ship packages overseas. The packages you ship might containe items that were purchased online with a stolen credit cards, and sent to you so you could re-ship them.

If you gave the scammers your bank account information so they could “pay” you, contact your bank. If a scammer has your bank account number, he can take your money. If you gave out personal information, go to for tips about what to do.

I really enjoyed reading this post, thank you for sharing. I rarely come across the article equally interesting and informative!

I am wondering as well if FastDelivery4U is a scam as well. They were sending me emails saying I would be receiving packages soon to check over, print new shipping labels, and send back out. That was just about a month ago and have not heard anymore from them.

Have you heard anything from them?, I have received an email from them and trying to accept the offer(re-packing blah blah), but wondering how legit are they. Thanks!

Yes SCAM , credit card fraud , identity THEFT !!!! After receiving packages several PayPal credit card info letters were sent to my address with other peoples names. It looks like away for them to steal other peoples identity with their ID, order items... Be careful freeze your credit or watch it if any of your personal info got out

Received a bogus USPS email today...below is the "from" email address and hoping the FTC could contact the Internet provider and shut it down. It is the typical "problem mail delivery" email scam. They're illegally using everything that looks legit except for the "from" extended email address. (p.s. Yes, am deleting right after sending this as a "heads up/FYI.")
USPostalService (bryantk bryant626

Curious, have you heard anything from them yet? I received an email not too long ago saying they wanted to employ me. Debating on whether or not I should even go through with it.

is DALPHAX EXPRESS WORLDWIDE LOGISTIC LTD is a scam?hope for the response, thank you.

Good day!

I would like to ask if the DALPHA EXPRESS WORLDWIDE LOGISTIC LTD is a scam, i received an email in this courier and they said that the package need clearance tax fee before i get it. It was amounting 17,500 and this is a really big amount. And i was asking the Agent Delivery where is there location here in Philippines so that i'll go directly to the office to take the package safely. Im really confusing about this, i'll waiting your feedback. Thank you

Hello,a new friend want to send me a gift,so i give him my addres and then i got a text from the delivery company tell me that the parcel have arrived to my country but i have to pay for clearance fee and import duties before the parcel can be send to me.Is it a scam?

That sounds like a scam. That person is probably not really sending you a package. He is running a scam with the "delivery company" to convince you to send money. If you send money for fees or import duties, they might ask you for more money. Even if you keep paying money, you won't get a package with anything valuable.

im expecting package from Italy Through Doorstep Express Delivery Service..They emailed me and said asking for my identity card to proceed the transaction and later after i reply they ask me yo oay 500$ for delivery charge,what should i do? but the senfer already told me that i have to pay delivery fee, im scared this a scam..but i tracked the tracking code it is existing.

Scam or not, if the value of the package is far less than $500 then obviously (to me anyway) just ignore it. If the value is 10 times $500 then you might want to pay it. But look at the website, copy it and paste to Google in inverted commas or your search engine with the word following ?scam . That will show you whether it is legit.

I need to know how do I send my details to post office to receive my delivery

I received a call from 855-272-3424 about a delivery ! I believe it is a scam

A friend sent parcel through emirates shipping cargo, they sent massage today from their personnel that my parcel have arrived from London but I don't know how true it is .,the sender sent reference number too.

I just received not a delivery, but a call about a failed delivery to my cell phone. I answered the call and although they confirmed my number was the one they had on record to contact, the name they had paired with it which they read off was not anyone I was familiar with. After informing the live person on the other end that said person was not the owner of this phone number, there was an awkward 'umm, oops' moment before we said goodbye and ended the call.

Hi I’m trying to see if RealParcel LLC is a scam or not I’ve been working for a month receiving serval boxes , shipping them out and today I was suppose to get paid 2800 for the month haven’t seen any of my money and now nobody is answering the phone . Has anyone heard of them before ?

Just got a text message from phone number 205.255.1471
it started with my first name, then:
"we attempted a delivery but missed you collect your package} here" then gave a link to click on. I did not of course but just be on aware of this one as well.

I received a similar text message from (240) 275-5527. It did not contain my name. Just this:
"Our attempt to deliver package 8#ENQ-N was unsuccessful. A delivery advice with instruction is at your door. Track http:// rfgxs. info" I didn't recognize the tracking number or the link, so I did not click. Just wanted to warn the rest of you that email scams are now text message scams.


Hello! I just received a text message informing me that a parcel from UK had arrived. But I need to pay a pricy cost for charges like taxes, delivery, etc. Fr Skyler delivery company. Is this a scam?

Hi there, i received a email saying i have a 43kg parcel been arrived at Uk heathrow n now is in hold, this company who been delivery is Speed Courier International..Im not sure this webside is fake! Because once i check the parcel details for second time they said the tracking numb is invalid..And they keep sending email to me to ask for the payment..Before i tough is not a scam n i paid quite amoung n now still saying the total payme is £21000 to pay. Pls i need help

My order is not delivered but I received a delivery confirmation message

The same with me, is it scam?

i have aproblem with the package to be delivered they asking me money for the package to deliver it in my home you think this is a scam..and they give me the bank account of the agent for him|or her to give clearance to deliver the pavkage

Trying to find out if Fast Trust Delivery Service is a legitimate company? They only have email listed for contact. No address. And they say package is being held up in Amsterdam Netherlands and 4,000.00 payment to customs. The package weighs a little over 28 lbs?

I've recieved a message from the courier man that The package is now currently in Istanbul Turkey and the package from US and he need $750 for extra charge for my package so that it can be delivered to my doorstep where I am now..
Is it scam or no???. What should I do??.

Should I pay 20,000pesos for tax clearance fee of the package sent from tunisia to Philippines ? Is it legitimate?
Is it possible that a scammer might used the custom to scam people?

Yes, it is possible the scammer is pretending to be "Customs." Scammers say you must pay "customs fees" or "taxes" or other charges. They want to get your money. They make phone calls or send texts to scare you. You can say No and block the scammer. They promise to send you money or gold or jewelry in the package, but really, there is no package. This is all a story to make you pay money.

But what about he sends picture of gift and puts money on it. Is it still scam? He also gave me a website to track the package


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