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Package delivery scam — delivered to your inbox

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Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too.

Did you get a text message with a shipment tracking code and a link to update your delivery preferences? It's a scam. Learn more.

We’ve learned of a phony “delivery failure notification” email making the rounds. It looks like it’s from the U.S. Postal Service — but it’s not. The email says you missed a delivery. But, it says, if you print the attached form and take it to your local post office, you can pick up your package and avoid penalties. The message might also include a link for more details.

Here’s the truth: the email is bogus and there is no package. And if you download the attachment or click on a link, you’re likely to end up with a virus or malware on your device.

Con artists often use the names and logos of familiar organizations to get under your guard. So how do you tell what’s legit and what’s a scam? Here are some ways to spot a bogus email:

  • It tells you to click on a link or download an attachment
  • It urges you to take immediate action
  • It asks you to “re-confirm” personal or financial information

Another sure sign an email is a scam? If you hover over the link in the email, it won’t show the official website of the supposed sender — in this case, the U.S. Postal Service website.

For more tips, check out our articles on phishing and malware. And if you have questions about a delivery by the U.S. Postal Service, visit or call 1-800-ASK-USPS.

Scam Tags:  Phishing Scams


This sounds like a scam. This is how the scam usually works:

You meet someone online. They offer to send you a gift or valuable package. But when the package arrives, you must pay a fee or taxes to get the package. If you pay one fee, they may ask for more money.

Really, there is no package. The person you are chatting with online online is working with the fake courier service. They are trying to get your money. If you pay, they will take your money. There is no package for you.

I got same situation 6 yrs still being scammed. They said since my name is on airway bill im guilty of money laundering. They keep having me pay to keep from going to jail for money laundry. Money all to Nigeria.

Oooh yeah there are lots of fake military personnel! Or doctors they are savages! Don’t trust them!they come in all races and ages!

Did you ever get charged for money laundering like being sent a legal notice?

Can anyone tell me weather mintexpress delivery is a scam company

Just want to ask if Leads Express Courier is legit or scam? And need to pay 20,000 pesos when you receive the package?

Same as me mam i also encounter that they want me to pay 35, 000 pesos thata why i wondered if it is true because he has a tracking number

Same experience! This guy I met on instagram told me he sent me a ring and money (with pictures attached). He kept telling me to track the package and to keep in touch with the courier. And today I received an email from Starlinks delivery that says:
Good day ma'am,

Your package is currently being held by the Turkish customs as they demand that all packages going across their border must be insured and cleared,

You're here by required to pay the sum of $650, for clearance and insurance of your package.


Now I realized that guy is a fraud..

I also experienced the same. And he said that i need to Pay $2000 for the custom clearance fee. And the items in the "tracking number given" are all too good to be true. What did u do after u received that message that it was held by custom?

I had an similar issue some one text me about goods and they have told me that your good is on hold by border protection officer and then asking for tax and clearance fees . It’s fake

Your story quitely similar with mine. He said he from Turkey and want to post a gift for me. After he posted, he said I need to pay for the fees of shipping and delivery before receive the parcel. Lol. I guess we get the same person(?)

Yes same experience! This guy I met in instagram seemed so decent but it shocked me when all of a sudden he wants to send gifts (jewelries and iphone12pro max) and he told me to contact the agent and strictly follow all their instructions blah blah blah and when it's my turned to contact the agent they told me the package is on hold in Istanbul Turkey airport and asked me to pay a total of 1400usd for ovt, delivery and tax fee to proceed with the delivery. What a fraud! I blocked him immediately. So guys beware of all of these scammers!

I stupidl said i would receive a parcel containing an award, bu have had emails saying that the parcel contains money and jewels and it has been stopped in Germany after being checked. A person is saying I have to pay 2000 euros for it to be allowed to get through customs and if I dont pay in 5 days I will be reported to the German authorities. I wont and cant pay. I know it was silly of me to say I would take the parcel. I keep thinking scam and am hoping its a scam. How can I check if this is really going to happen.

It's scam and don't pay

My wife received aa disturbing mail saying a package from the USA via the International Parcel Service was held up at Heathrow terminal 2. Seems it was an IPhone (Yes I've had this before from Tesco) and for a fee of $1 it would be released. To me this reeked of scam but my wife was impressed and wondered who in America had sent it. I assured her most strongly it was a scam. She was suitably shocked, worried and disappointed. The price of safety is eternal vigilance

Someone send a parcel to me,but he wants me to pay the charges before theyre going to deliver it to me,and the sender say he’s going to sue me if i didnt pay,and he use the address in wrong spelling,please answer my question

In the US, the law says you don't have to pay for a package that you didn't ask for. If a company mails some merchandise to you, and you didn't ask for it, you can keep it. You don't have to pay for it. You don't have to pay for the mailing. This article explains the law.

One of them actually had my correct address one time. Should I be worried? A lot of black girls have been kidnapped lately

Hi is there an Express parcel delivered to the Philippines? Coming from UN?

Hello, please with what I have read so far; are you saying we are not suppose to pay for clearance fee for any parcel which is to be delivered to us??
Because a delivery company called Express Post just called me that I should pay for clearance fee for the parcel they have sent me. So I want to know if this is also a scam

Please decide for yourself about paying a clearance fee.

Sometimes a scammer tricks a person. He says he will send you a package with valuable goods like money, gold or jewelry. Then, you are told to pay customs, tax, certificates or other clearance charges. Even if you pay the charges, you do not get a package. There is no package. This is a scam to get your money.

Sometimes a scammer does not tell you a package is coming. You might be chatting with someone online, and then you get a notice from a delivery company to pick up a package. Then, your chat mate asks you to pick up the package as a favor. This could also be a scam to get your money. Use your judgement about paying fees for a package you did not order.


What happened? I received an email as well but the company want to give me an account number to pay the custom fees.

Hi I ordered tablets from Ukraine and the delivery company ukr delivery are saying I need to pay £750 import license to receive my package . Is this correct. ? I have already been scammed for £1500

If you have been scammed, please report that to the consumer protection agency in your home country.  You can ask your local consumer protection agency if the import license is legal.

I just did the same thing about a week ago, then some guy claiming to be the logistics manager from Ukr Delivery emails me and says my package is on hold pending fees. He said that I will need to pay for a “universal import license” that costs 550 euros, and asked me to send it to someone with a different name using western union otherwise he will either destroy or confiscate my package. He claims I will get a full refund for the 550 euros as soon as I receive the package, but how will I know that this is legitimate? It says scam all over it but then the meds I bought are really important for my surgery, so I emailed Ukr Delivery on their website email, and currently waiting on a response. I’m hoping they will deliver it and charge me a small fee upon delivery like some other online orders I’ve made before. Can u tell me more about the email u received? Like the name of the person or other details so I can know if its the same guy? Thanks so much!

Did you ever receive your package? I’m going through the same thing as we speak. I’ve sent $2000 to someone through the alibaba app who insisted he couldn’t take a payment through the app. Now he wants me to pay $660 for containers for the merchandise I purchased. I suppose next it will be fees. I was given a tracking number which seemed pretty leggit. Which is why I didn’t sweat it to much. But now he wants more and he wants me to send it too the shipping companies cash app. That through me off so I’ve emailed the shipping company and no response as well as the company he said he worked for. So far nothing! Just out of money that I didn’t have to throw away. I’m still in contact with this guy because I’m trying to make him feel like I don’t know he’s scamming me, but really what can I do? I’ll probably never see my money again as I paid through the cash app and this guy walks away with money it took me a month to make.

I also receive a noticed that tibtex logistic will deliver a package from US and told me to pay 30000 pesos i failed to pay for 1 week but they keep on texting me that my package will be seized by the costum after a week i paid the costum fee through gcash when ininformed them that i already paid the 30000 they send me a message that the package was scanned by the custom and found out the US dollars is in the package and that i will be accused of money laundering if i will not pay 350000 pesos i told the courier that why should i be accused of money laundery to a package i have not received anyway....can i be accused of money laundering without receiving the money?

I have had a similar situation. A friend sent me a package from overseas but the courier charged 3000 in fees to pick it up, which I paid. The courier then emailed a photo of a legit looking document from the customs of Turkey which said I must pay 35,000 or I will be charged with money laundering. My friend sent clothes, purses, and did include some money in the package. I don’t even fully know what money laundering is or how to do it. Who can I check with on this? Is this legit?

I need your help. My friend from Romania send me some gifts. I got a msg in whatsapp about my parcel. Do they really sent those text in whatsapp or am I being scammed? They are asking for a custome charge 17k.

Was this really a scam?? I am in a very similar situation and I am feeling bad for the “friend” who sent the package. Through the company called City Mail Courier.

Hello. Did you get the package? Is Citymail courier that’s based on Turkey and US legit? With the WhatsApp +90 536 030 48 10 . They have been asking me fees after fees after fees. They said I need to pay it or they will confiscate the parcel. The parcel was sent by a friend from UK.

I’m also dealing with this City Mail courier that’s based in Turkey. A friend sent me a package and they asked me for fees after fees after fees. Did you received your package already?

What's the name of your friend

Hello, does anyone here have experienced a package being hold in Malaysian customs, the courier is United Morgan Express Logistics, asking for 300,000 Php for the payment of Royal Seal?

I am one of the victims too. The package came from Syria to be delivered in the Philippines but the courier said it got hold by the Malaysian customs. I have been sending emails to the courier for almost a month and they want me to pay 300,000 pesos. I have been checking their site about the status of the package but just recently the site is no longer can be found. Too sad I was scammed by those people behind it!

Hello, I'm having the same issue, may I know the name of the person who sent you package before and what is his profession?

Hi i bother today because i recieve a message from global air cargo international to cangratiolate me that i have a a shipment package from united state of americA .and she message me and she said that all international payment has been paid,and she told me that we didnt have an idea if any local payment in our country.what can i do this package?pls advice me thankyou

can i ask if legit the waybill express? beacuse the guy said he sending money,and he get my email accnt..

Is the Gus name terry aison

helo im now experiencing that kind of shipping from Syria and she told she is a US military

i am also experiencing this, somebody sent parcel from Syria and she told me she is under the US military camp, parcel was handled by Fast Express delivery, is this legit?

Me too what's the name of the one who contacted u sir

Did you ever receive your package? I also ordered online but now it says that malaysian customs need 200 dollars for it to be released

Hey im facing the same issue as well. 250$. It was insane, and they claimed it was sent via xpress-usps but the website seems legit wt the tracking no given buy suspicious since i csnt click the menu button on the website. I guess this is a scam as well

Am a victim too someone whom i consider to be my friend sent a gift tom from Malaysia, through the company called airfast delivery,but till now i receive many messages saying that i have to pay 3000$ to receive my package so am here to ask is airfast scammer or not

Hi someone call me this morning and telling me that the package from US was already here in philillines and it was onhold in the costoms causw i need to pay the taxes and charges of the cargo box. Is a bluegate express cargo shipment a scam? And saying i need to pay 15,550 so that they will deliver the package if not, they will open it and never give the package. And the company address was in puerto prinsesa palawan and will send the money through cebuana.

My boss from US who is ny client send me home appliance form US to Philippines.
And I got all the details and information of my package which is from the known shipping company abroad. Zippy courier express services.
Upon tracked that it already arri ea here in the philippines, this people from the shipping partners are making money and afvised me that if I will make the payment today, then they wi deliver my package.
But untill now, I did not received my consignment. Their office is also located in coron palawan.
Tell me what will I need to do?

My friend has already sent me baggage but I receive the message from VONAGE sent me a NON INSPECTION CLEARANCE FEE of $750 for complete screening and release of consignment ....Is this a scam???

I have the same situation. But have you heard of U-Cargo Delivery? They have my package held at customs and asked me to pay for the clearance fees. They stated that everything is REFUNDABLE upon delivery. I paid them $1290. Can someone help me?

Me too I paid for a package to be received now I have to pay 305$ for 3 special stamps and I never heard of anything like this even if is a discreet package and supposedly I get refunded is this a scam he keeps telling me I have a week to pay or fbi will get my package what to do


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