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New alert for Western Union refunds

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Did you lose money to a scam, wiring the money via Western Union between January 1, 2004 and January 19, 2017? If so, you might know that May 31 is the deadline for filing your claim to get money back from the FTC’s and the Department of Justice’s settlement with Western Union. With the deadline fast approaching, we know two things: (1) there will probably be a rush of last-minute filers; and (2) scammers will try to take advantage of the people filing claims.

We’re sure about those scammers  because we’ve already seen them (and told you about them). And we’re still seeing scams that offer to get you special access, so-called easier ways to file, and promises of big amounts of money. This includes one recent email that said it came from the FBI, promised a refund of more than $500,000 – and said you could claim it just by emailing a Gmail address.

So, as the days click down until the May 31 deadline for filing, remember: if anyone promises you a refund – or says they’re the only way to get one, that’s a scam. If anybody tries to charge you to get your money back, that’s also a scam. If you’re still planning to submit a claim, here are a few quick pointers:

  • Start your claim at FTC.gov/WU. You don’t need to email anybody or hire a lawyer. Just start here, put in as much information as you have, upload whatever documents you have, and submit.
  • It’s free to file your claim. Don’t pay anybody to get a refund. Ever.
  • There are no guarantees. Nobody can promise you a refund at all, much less a specific amount of money. There’s a whole process that will happen once all the claims are in – to validate them, and then divide up the money among all the people who qualified.
  • There are no short-cuts. That validation process? It’ll take a while. There’s no short-cut or special access. It might take a year to get your money back, but nobody can help you get it any faster.

If you spot anybody making any of those promises, or charging for a refund, the FTC wants to know about it.

Tagged with: money transfer, scam
Blog Topics: 
Money & Credit

Comments

I lose $850.00 in 2004 to scammers ,

If you used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017, you can file a claim to get money back. You must file a claim by May 31, 2018.

You can file the claim online. Go to FTC.gov/WU to read about the claim process.  Click the orange button near the top of the FTC.gov/WU page to connect to the US Department of Justice website where you file a claim.

Hello, Is there a refund for Moneygram and Walmart2Walmart too. I was scammed by someone on Match.com and sent money to Nigeria too.

The refund program is related only to transfers made through Western Union. You can report other transactions to the FTC at FTC.gov/Complaint and to the wire transfer company you used. Call the MoneyGram Customer Care Center at 1‑800‑926‑9400. If the scammer contacted you through a website, for example a product sales or social media website, you can report the problem to that site.

I'm still waiting on my check that you guys spouse to send and other thing agreement or do I have to research on my own at doc I don't want to going through my document and file again I just want my freedom I need som help here that what you guys are employed and getting pay for and we're is my paycheck i have not even got a cent from the Tim and now

If you filed a claim to ask for a refund, you do not need to file again. The refund administrator is reviewing all the claims that people filed. It could take up to one year for the administrator to review all the claims. 

When the administrator is done reviewing the claims, the FTC will post a message on FTC.gov/WU.

I have a creditor that claims that expedited credit card payments must be made through Western Union. I thought this civil case included scenario like this, yes, no?

Are considered?  I sent all the deposit by post  All deposits were made in Nigeria and turned out be a scammers

This refund program is for people who used Western Union wire transfers to send money to scammers.

If you used Western Union to send money transfers to a scammer between January 1, 2004 and January 19, 2017, you can file a claim to get money back. You must file a claim by May 31, 2018.

You can file the claim online. Go to FTC.gov/WU to read about the claim process. Click the orange button near the top of the FTC.gov/WU page to connect to the US Department of Justice website where you file a claim.

I don’t think they can do anything about it , same thing happen to me , a lot of money. All to Nigeria

How do I know if you got my claim

You can contact the refund administrator to ask about your claim. The contact information is on this page. And save a link to FTC.gov/WU. We have useful information for claimants, and we'll update the page when there is news.

I was wondering if you received my information? I filled out paper and mailed a while back.

You can contact the refund administrator to ask about your claim. The contact information is on this page. And save a link to FTC.gov/WU. We have useful information for claimants, and we'll update the page when there is news.

It's been months, how do I know if you are working on my claim?

The refund administrator, Gilardi & Co., is working to verify claims now. This process could take up to a year. When the verification process is complete, we will post an update at FTC.gov/WU

Hello, I sent you my claim and received a code number but I need pin code to inter into your site for fallow up the investigation result. my claim code is WUU-4004xxxx-x but you did not sent me the pin code. RE

For more information about the remission process:

Thanks for the warning

I lost lots of money to a man that said he was in the military.

If you used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017, you can file a claim to get money back. You must file a claim by May 31, 2018.

You can file the claim online. Go to FTC.gov/WU to read about the claim process. Click the orange button near the top of the FTC.gov/WU page to connect to the US Department of Justice website where you file a claim.

Does this apply to money sent to a specific person who was a Nigerian scammer? What if I don't have receipts or even remember the exact amount I sent?

If you used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017, you can file a claim to get money back. You must file a claim by May 31, 2018.

You can file a claim for money you sent for many different kinds of scams, including all of these scams: 

  • Online or internet scams, when you did not receive the items you tried to buy online
  • Lottery or prize promotion scams, when you were told you won a lottery or sweepstakes, but never got the prize
  • Emergency or grandparent scams, when you sent money to someone who pretended to be a relative or friend who needed money
  • Advance-fee loan scams, when you paid upfront fees, but did not get the promised loans
  • Online dating or romance scams, when you sent money to someone who created a fake profile on a dating or social networking website.

If you used Western Union to send money to a scammer you can file a claim, even if you don’t have paperwork related to the money transfer. You may still be eligible for a payment.

You can file the claim online. Go to FTC.gov/WU to read about the claim process. Click the orange button near the top of the FTC.gov/WU page to connect to the US Department of Justice website where you file a claim.

I'm deceived by 2018-02 how can you help me?

is there a similar claim process for people who have been scammed since jan of 2017?

i was scammed for a lot of money in Sept/Oct of 2017 can i still file to try and get my money back?

No, the refund program does not apply to those dates.

You can report a scam that happened in Sept/ Oct 2017 to the FTC at FTC.gov/complaint and to Western Union's Fraud Hotline at 800-448-1492.

I HAD NEARLY $3,800 in 6 months.

The refund program is for people who used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017. If you sent money between those dates, you can file a claim to get your money back. You must file a claim by May 31, 2018.

You can file a claim online. Go to FTC.gov/WU to read about the claim filing process. You can click the orange button near the top of the FTC.gov.WU page to connect to the US Department of Justice website where you file a claim.

I have been unable to share your info for some time now ? I get a URL not matching message ? ty

My Dad sent money twice to scammers through Western Union before he passed away a year ago. Can my mother or I, on her behalf, make a claim?

We have information at FTC.gov/WU about the claim filing process. You can file for a family member, friend or client if you represent their estate, have a power of attorney, or are a lawyer and have a signed document that says you represent the person and have the person's permission to file for them. Read more details at FTC.gov/WU.

The refund program is for people who used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017. You must file a claim by May 31, 2018. You can file a claim online from the FTC.gov/WU page. Click the orange button near the top of the page. It will connect you to the US Department of Justice website where you file a claim. 

I remember SBA accounts I have been sending for a disaster loan. Western Union told back then Country Wide folded or no longer exists. Have been scammed by a place in Nigeria. Was getting calls and from telemarketers. Never.

I lost $4,000.00 but $1800.00 were wire through western union. I never regain back any.

If you used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017, you can file a claim to get money back. You must file a claim by May 31, 2018.

You can file the claim online. Go to FTC.gov/WU to read about the claim process.  Click the orange button near the top of the FTC.gov/WU page to connect to the US Department of Justice website where you file a claim.

hello ftc I've got this faccebook staff have stolen my money order from western union send to martin witchcliff from nigera about almost $490-$500.oo fee in total to collect $150,000.00 at my door my address information also.

Did you use Western Union to send money for a scam?

If you sent money for a scam between January 1, 2004 and January 19, 2017, you can ask for money back.

You must ask for money back by May 31, 2018. Click HERE and fill out the form to ask for money back.

I did not personally send money.....the scammer took my credit card number to WU and used it to transfer $536.99 on July 7, 2014. I have only the copy of the police report and an e-mail I sent WU to say it was not approved by me. Do I qualify for the claim process?

If you lost money to a scam between January 1, 2004 and January 19, 2017 and sent the payment through Western Union , you can submit a claim.

The deadline to file is this Thursday, May 31, 2018.

You can file a claim online. You can file a claim, even if you don't have all the paperwork about the money transfer.

Go to FTC.gov/WU to read about the claim process. You can click the orange button near the top of the FTC.gov/WU page to connect to the US Department of Justice website where you file a claim.

I lost over $2,680.88 November 2017. I had recently relocated and was looking work. Got an offer for an online job. Thought it was legit till I was informed otherwise by the bank.I even went and did a police report and was informed since it was a scam and they dont know exactly if the name given was legit or not they cant investigate any farther. Since this only credit till January 2017 I'm guessing I'm not eligible to make a claim?? Please let me know.

You can report a scam that happened after January 19, 2017 to the FTC at FTC.gov/complaint, and to the wire transfer company you used. Call the Western Union Fraud Hotline at 800-448-1492 or the MoneyGram Customer Care Center at 1‑800‑926‑9400.

 

You can also report the scam to the website where you found the job listing.

Claim my money back.about Jan 19 2017....

I lost $1,000.00 going through Western Union money gram. It was terrible. I reported it to my local police department, they would not help me. I get about 3-7 calls about aquiring money from the federal government most of the time they are 202(area code) numbers. I no longer answer them.

ON MAY 10 2018 I WAS INSTRUCTED TO SEND $750.TO SOUTH CAROLINA as part of receiving a Federal Grant & on May 17,2018 i was instructed to send $300. to NIGERIA FOR THE SAME GRANT I NEVER DID SEE THE GRANT I WAS SUPPOSE TO GET THE GRANT IN 24 HOURS

Mr Cyril Kingsley promised to help me with my post box. He asked to pay 1000 dollars to Chase bank Il 60623 USA But I found he is fraud. My bank EQUA bank in Czech republic asked Chase bank to return my money as receiving an unaouthorized payment Chase bank answered they can not connecte with this man Please help me

Did you send the money by a wire transfer? You can report the person the wire transfer company. Did the person place an ad on a social media website? You could report him to that website.

Does he work for a business in the US in the state of Illinois? You can report him to the Attorney General in the state of Illinois.

You should extend the deadline one more week to help the last minute filers who only heard about the deadline of May 31st 2018 on May 31st 2018 and didn't have time to get paperwork in.

I was wondering if this will be extended - I found out about it on the deadline of May 31 and need time to file.

No, the deadline will not be extended. The deadline to apply for a refund was May 31, 2018. We are not accepting any new claims.

when will we get another chance to file?

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