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Watch out for card skimming at the gas pump

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With the summer travel season in high gear, the FTC is warning drivers about skimming scams at the pump.

Skimmers are illegal card readers attached to payment terminals.  These card readers grab data off a credit or debit card’s magnetic stripe without your knowledge. Criminals sell the stolen data or use it to buy things online. You won’t know your information has been stolen until you get your statement or an overdraft notice.

Here are a few tips to help you avoid a skimmer when you gas up:

  • Make sure the gas pump panel is closed and doesn’t show signs of tampering. Many stations now put security seals over the cabinet panel. If the pump panel is opened, the label will read "void."

Photo credit: National Association of Convenience Stores (NACS) and Conexxus

  • Look at the card reader itself. Does it look different than other readers at the station? For example, the card reader on the left has a skimmer attached; the reader on the right doesn’t.

http://www.kamloopsbcnow.com/files/files/images/skimmer%20compared.jpg

Photo credit: Royal Canadian Mounted Police in Kamloops, Canada

Try to wiggle the card reader before you put in your card. If it moves, report it to the attendant. Then use a different pump.

  • If you use a debit card at the pump, run it as a credit card instead of entering a PIN. That way, the PIN is safe and the money isn’t deducted immediately from your account.
  • If you’re really concerned about skimmers, pay inside rather than at the pump.
  • Monitor your credit card and bank accounts regularly to spot unauthorized charges.

If your credit card has been compromised, report it to your bank or card issuer. Federal law limits your liability if your credit, ATM, or debit card is lost or stolen, but your liability may depend on how quickly you report the loss or theft. For more information, read Lost or Stolen Credit, ATM, and Debit Cards.

Blog Topics: 
Money & Credit

Comments

Thank you for posting these pictures as would not have known what to look for.

Thank you, FTC for this warning. I found one of these at my local rural gas stop recently.

Thanks for the good info.

Great info. I work at a gas station and more and more folks are pre-paying. Smart!

Some good advice, especially the one to wiggle the card reader before you use it. I've had my card stolen from a gas pump at about 4 times. More recently, with the seals over the door and even some stations now have a warning signal that goes off inside the store when this door is opened. These measures have helped me greatly. However, they are now attaching the scammers directly over the readers at gas pumps and the ATM's.

I live in NJ where it's illegal to pump your own gas. My gas tank is on the passenger side, so I can't even see the pump. What can I do to avoid this scam?

My credit card was scammed this way. My credit card company said gas stations are notorious for these scams. I always pay cash now.
1)pay cash at all gas stations.
2) ask for a receipt

I believe this method of skimming has also been used at the drive-through windows at fast-food restaurants. Once they retrieve your credit card info, these skimmers will wait months, sometimes years, before they use the info to purchase items. In my case, bank transactions purchasing gift-cards at Walmart stores in 4 different states less than a minute apart approximately the same $ amount. Fortunately, it was easy to prove the bank transactions were fraudulent. I would be interested in seeing a warning on skimmers at fast-food restaurant as well.

Mid July 2018, we were in Orlando; some gaz pumps could not read our Visa; we had to go inside to pay=they said they "locked" the credit card reader at the pump because of too many skimmers- many (like us) do not know how to detect those-..nice to know they can do that. They charged us 50 dollars. But the fill up was only 42.45- they told us they void the 50; and charge only 42.45.. Glad to see good and honest merchants.Bibi07

I have tried to share several articles from this site on Facebook, but I get a message that I am not allowed. Why aren't your articles share-able?

There are three sharing icons under the title of this article. Have you tried the one for Facebook?

I tried the Facebook icon, got a message that the default settings would not allow this page to be shared. Not sure if that is me or you, but I have not gotten that error message any where else.

thank you, very informative, will pass it on

My debit card and pin was stolen by a skimmer in Orlando, FL. Before I knew what happened, they had taken almost $400 out of my account by going to various gas stations and taking out just under $100 each time. I got the money back but not until my bank investigated. Now I pay inside to the cashier and I get a receipt. It's a pain in the butt, but my money is safer this way.

Thank you for the updates!

There skimmer detectors for smart phones. Have one on my android phone. Just start the app and hold up to the card reader. Hane not seen a positive read on it, but tells me no skimmer is found.

I have an IPhone 7 plus. What is the name of the app on the smart phone?

I don't know what it would be on an iPhone but the one I use on Android is called Skimmer Scanner. You should find one if you search for that.

I wouldn't even use a debit card at a gas station, with or without a pin. Much safer with a credit card. And also, use only familiar gas stations you trust. Costco and Shell around the Colorado Springs area are generally safe because they do use the red tamper proof tape. My only issue with that is, what's to keep a thief from using his own tamper proof tape to make it look like the pump is tamper proof?

Skimmed for over 11,000 Euro or about $14 or $15K whatever the exchange rate was at the time in '9, '10 at a drive through bank. (I will always go into a bank for cash).
Had an excellent local Detective and US Fraud Department.
Yet, had to eat it anyway. I did not check an account on which I had no need to do business with, except for a minor last transaction.

guess they are not using cameras at the pumps?Went to a store in Elmira N.Y. once I used my card at the register to pay .I got a call from the bank and asked me if I have been at that store lately I told him yes.Their security told me they stole $30.00 from my acct.I gave them a description of the girl at the register, and the next day bank called me ,I went over there and they gave me back $30..

I live in Corning NY it's not that far from Elmira. It's scary and I thought it only happens in the big city but I guess they're everywhere!

Thanks for the heads up. It is getting harder and harder to trust anyone.

Hate to ask the obvious, but why don't they use better locks on the panel doors. Maybe two locks that need two people to open. Have never seen this used.

Brilliant. :-)

Also be very careful using your bank's outside ATM machines. Just last week someone got into my account and stole $100 dollars from my savings. Two days before this happened, I used my bank's outside ATM machine to get money, and the machine must have had either a skimmer or camera attached to it which recorded my card number and passcode. Luckily for me the same day the person stole the money I went into my bank account to check my balance because I wanted to buy something from Amazon and I saw the fraudulent transaction. I immediately called my bank's 24 hr number since the bank was closed on Sunday and they cancel the card. The next day I went to the bank to get a new card and told them what happened and they gave me back the $100.

Thanks for posting the pictures! They are a big help.

The photos are VERY helpful!

Please continue posting these photos as they become available so that we can stay ahead of the skimmers...if that's possible!

Truly simply informative illustrations and read matter!

ey.I got hack at Walmart gas pump twice last year, During the summer I was able to catch it. but last Christmas they took all my money. I was so hurt. What hurt so bad, I was going to Christmas shop, pay check just got deposited, got gas soon as I got off work, went to Walmart to get a few things, no money. went by bank, to late over a thousand dollars, go in second. Bank put a stop on debit card. next few days card was use in New York, Foxworth casino in Conn. the UK and Africa. I still haven't recover. took me two months to get money back. overdraft fees was outrage. at the end of it all, I end up paying 170 dollar in over draft fees, Look like the bank took advance of me. when I went to talk to bank manage about fees, she said she was busy. I really didn't get all my money back. I complained to gas station, say they have nothing to do with the pumps, I wrote murphy, they never response to my letter or email. I ask the girl at the gas station, while they sitting around laughing and talking, why don't they check gas pump, and see if there a device on the gas pump. I worked to hard for my mon

another example of how much better & easier "tech" has made everyone's lives.

THANK YOU! all the TV news reports tell you what to look for, but never show an actual picture. Now I see what to look for on the pump. Thx

What keeps the thieves from replacing the label after installing the skimmers?

That's why its recommendations to shake the card holder because the tape wouldn't stop the whole face plate from moving. Unfortunately these are measures people got to take cause of trash.

It happened to me at Sheetz in Burlington, NC

this is happening with some frequency especially at un-manned pay at the pump sites. If it looks fishy... play it safe and use another pump or location.

I use cash and cash ONLY at gas stations, grocery stores, and everywhere else. I got "skimmed" just once by someone who duplicated my card and then went on a spree in Chicago, where I have never been. Bank of America refunded everything to my account. They were going to charge fees but I threatened to close my account, so they backed off. Be firm, say NO and use credit cards only when you absolutely have to.

Somehow was hit for nearly 1800$ on the cashapp or square. Happened randomly one day. Somehow someone got my info. I strongly believe I was skimmed while I was at a gas pump here in central Texas. Bank emailed me. Dealing with the Fraud department now to resolve the issue. I hope my money gets returned and I don’t have to eat it. Not a good way to wake up on a Saturday morning before work.

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