Hang up on Medicare card scams

Share this page

Scammers follow the news – and the money. A few months ago, we shared the news that Medicare is sending new cards to everyone who gets Medicare benefits, replacing your Social Security number with another number. As expected, scammers have been trying to cash in on this change.

These scammers typically reach out by phone and have tried a few different tactics. Sometimes, they claim to be a Medicare representative and ask to verify (ahem, steal) your information. Or they claim that there’s a fee for your new card (there isn’t). Others claim that your Medicare card was compromised and you need to move your money from your bank into “safer accounts” (it wasn’t, you don’t, and following their advice means putting your money in their pockets). We’ve even heard of some scammers offering plastic versions of the card for a fee – even though the real Medicare cards are paper and there are no legitimate plastic cards.

How can you avoid these scams? Remember these tips:

  • Don’t give personal information to get your new Medicare card. If someone calls claiming to be from Medicare, asking for your Social Security number, bank information, or other information to get your new card, that’s a scam. Hang up. Medicare will never ask you to give personal information to get your new Medicare number and card.
  • Don’t pay for your new card. It’s yours for free. If anyone calls and says you need to pay for it, that’s a scam. Hang up.

If you’ve already given out your bank account information over the phone, talk to your bank immediately. You’ll want to deal with any unauthorized activity on your account as soon as possible.

For more information about the new Medicare cards, go to go.medicare.gov/newcard.

And if you’re a victim of a scam, report it to the FTC.


Thanking you for posting the article. If someone calls me and claims they are from Medicare and asks me for personal information, I will hang up right away.

Thanks for the info. In regard to paper cards (Medicare, Social Security and others), I "laminate" mine with clear packing tape so that they hold up longer. (I'm a watercolor artist, so I also do this with book marks, gift tags and greeting cards.) You don't need to pay who knows who for a plastic one.

That used to be illegal. I don't know if it still is.

Thanks Govie. Superb info.

Just received phone call #561-763-8561 did not answer I have caller ID however the name said illegal scam this seems like a scam number . anybody else get these.

The 561 area code is in Florida starting down in the area of West Palm Beach, Palm Beach, Boynton, Wellington and so on in that area.

I forgot my username and password.

In Austria, we do not have this type of cheating but it will go to the doctor with fremdei medical card people so the social insurance cheated. Therefore, now with doctor visit also ID card required and copied to see whether nexte times the same person or another uses the card

thank you for your information to keep us safe from scammers. Recently I was very sick and someone from Medicare (so they said) called. They did ask for my new medicare card number but I could not get to it (thankfully). I did, however give them the last four digits of my SSN. I can see how easy it is to call people who are old and/or sick for information as we sometimes are not thinking straight. Maybe I should report that call. She told me someone would be calling me and her code was a smiley face. I do not answer unknown numbers so, to my knowledge no one has called and my SSN has not been used by anyone.

Yes, you should report that call!!!

I have been getting calls that say social security contacted them to tell me that they are an agency tahts connected to social security for the ticket to work they don't even know my name. I played it for my doctor and he said they were not who they said they are. He said they didn't even use your name anyhow they would send a letter in the mail. They have still been calling me at least 2 to 4 times aweek . The number you need to watch out for is 888-879-1450 i have been letting it go to voice mail i have never called them at all WHY??? THEY ARE SCAMMERS TOO.

I have not seem anything to distinguish the two cards. I am assuming that social security number continues for IRS and some other official documents and that new Medicare number is ONLY for Medicare. If this is correct, please say so. Perhaps a newsletter for all Medicare holders might be helpful as well.

Your new card will have a unique Medicare number instead of your Social Security number. You will show the card when you get services from a doctor, hospital, or other health care provider.

I received a phone call yesterday from a scammer b4 he could finish his sentence I hung up on him.

How about the older scam that is still going around. People who barely speak english keep calling claiming they are from medicare back and pain department. They have somehow gotten my daughters name, address and cell number. I don't know how they end up making money but apparently they are "selling" braces. I guess what they are after in these calls is to get the actual medicare number. Different phone numbers show up on caller id. They are relentless.

Next time they call, try waiting for the CID to appear, then quickly answer and then hang up, before the next ring arrives if possible. For whatever reason, that seems to stop the calls, or at least the ones I am getting and I think I've had them all, including this scam.

We have also gotten the calls about the braces. Even though it's flat out told them that our doctor never ordered braces. Now the box has arrived that has not been ordered. And the braces are inside for multiple parts of the body. The paperwork Inside the Box requires all the important numbers to be sent to them. Then they will Bill a person's Medicare. Yeah it's all fake. Now they call on the phone after we requested a return label. The man speaking broken English said we do not need to return the braces. And since they have no numbers no one can be charged for what is in the Box. The man said we do not need to return the Box. The box return label is from danco Doctors Medical . 685 South Ronald Reagan Boulevard Suite 101. Longwood Florida 32750 . And another box will be on its way. That we may refuse delivery. When I said to him that is great because we never ordered any braces in the first place. He hung up on me. Go figure...

Scammers are persistent. They never stop nor even lose hope. Worst is, they take advantage of our elderly which are people who easily trust others. I think they use multiple phone numbers, making it hard for them to track. That is why it is also helpful to let others know of the phone numbers they used so that people we will be able to create a list of numbers to watch out for. They might be doing scams not just in Medicare but in other elderly services or products for elderly, like Medigap plans, ltc insurance, advantage plans etc. We don’t know what other tactics they can pull off just to trick people and get their money. Be skeptical at all times.

I receive about five to ten scam calls weekly. Since we have the numbers the scammers call from, why doesn't law enforcement investigate these scammers and shut them down. (I realize that they can constantly get new phone numbers, but there has to be a method for catching the persons behind the phone numbers.)

Most of the time the numbers displayed are not their real numbers. Frankly, the telephone companies should be able to come up with methods to detect these scam calls and prevent them from reaching people.

Do not even answer calls w/o a caller ID ever as all my Main Contacts have a Caller ID. Smart Senior Citizen I be!

Thank you for warning the public about this! I usually hang up when I realize it is one of these scammers, but recently the woman sounded so official she almost had me convinced she represented my healthcare program, which includes Medicare. When she asked for my new card number, I realized she was not legitimate. I told her I would have to look for it and asked for her name, badge number, and call-back number, all of which she supplied! I called my healthcare representative on my cell phone, and the scammer called me back while we were talking. So, she was able to hear the conversation. The scammer became suspicious, and we heard a click. My representative tried the call-back number supplied, and it was fake. When she tried to call back at the number on my caller id, it had been disconnected. She filed the information through the proper department. I was contacted to make sure my information had not been compromised. The scammer was convincing and pushy, giving me time and insisting that I get my Medicare card! They are becoming better at what they do. We have to be aware, or they can easily catch us with our guard down. Thank you again for keeping us informed.

Received "official document" in the mail yesterday claiming Medicare Information update. The return card was just a single piece of mail in which anyone could observe the requested data:
Name, Phone, Date of Birth for husband and wife and email address. The return address was as follows: National Response Center, P O Box 9275, Salt Lake City, UT 84109-9904. Of course, I am shredding this piece of scam mail

When I get a scam call, I just put the phone aside. At least, that ties up THEIR phone line for a while.

twice I have called the number on my caller ID (cell) and twice I spoke with an individual who said that they know nothing. It seems that the scammers can use anyone's personal number to call me (us). Is that possible?
The car warrenty creeps call 3-4 times a day.
I asked one how can I get off of your calling list - he hung up.

my phone sends faxes if needed also every call I get the phone number that I receive is printed out on a paper I have installed waiting for the next call.

Received a folded letter with Medicare Information Update in
upper left corner where return addresses are supposed to be.
It was requesting name, phone, DOB, email address and names of husband /wife. Stated that a recent bulletin indicates Medicare enrollees are to receive benefits from sweeping legislation passed by Congress. Changes in Medicare spending will protect health & economic security of older Americans and their families according to the report. For free information on "Medicare Changes and The New Federal Budget Legislation" and information on new Medicare Supplement plans, return reply card.

___123___Hang up on Medicare card scams | Consumer Information___123___

Got a call from 814-324-5161 they claimed to be From social security and wanted my ssa #

Laminating Social security and Medicare cards invalidates them. Don't do this

Thanks for keeping our lives safer from scammers and scams.

SCAMMERS tried to get my new MEDICARE number which I didn't give them. I let my guard down AND ANSWERED THE PHONE. He said he wanted to help me save money. Didn't give info got his phone # said I'd call him back reported him to Federal Trade Commission. TO ALL SCAMMERS OUT THERE GET YO AN HONEST JOB LEAVE US ALONE.

Leave a Comment