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Hang up on Medicare card scams

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Scammers follow the news – and the money. A few months ago, we shared the news that Medicare is sending new cards to everyone who gets Medicare benefits, replacing your Social Security number with another number. As expected, scammers have been trying to cash in on this change.

These scammers typically reach out by phone and have tried a few different tactics. Sometimes, they claim to be a Medicare representative and ask to verify (ahem, steal) your information. Or they claim that there’s a fee for your new card (there isn’t). Others claim that your Medicare card was compromised and you need to move your money from your bank into “safer accounts” (it wasn’t, you don’t, and following their advice means putting your money in their pockets). We’ve even heard of some scammers offering plastic versions of the card for a fee – even though the real Medicare cards are paper and there are no legitimate plastic cards.

How can you avoid these scams? Remember these tips:

  • Don’t give personal information to get your new Medicare card. If someone calls claiming to be from Medicare, asking for your Social Security number, bank information, or other information to get your new card, that’s a scam. Hang up. Medicare will never ask you to give personal information to get your new Medicare number and card.
  • Don’t pay for your new card. It’s yours for free. If anyone calls and says you need to pay for it, that’s a scam. Hang up.

If you’ve already given out your bank account information over the phone, talk to your bank immediately. You’ll want to deal with any unauthorized activity on your account as soon as possible.

For more information about the new Medicare cards, go to

And if you’re a victim of a scam, report it to the FTC.


I received a call at 9:10pm tonight from 973-942-9712 he said he was from medicare and I needed to get a new card- he had my name, address and phone # and when he asked for my birth date, I told him I don't give that info. over the phone.

I just received a call from someone claiming to be from medicare they wanted to know if my new card was paper or plastic. I received a call from number 619 762 6932 and I just hung up in his face. Not today baby.

I regularly get calls from people saying if I do not order their product, usually a back brace or something similar, Medicare will in the future disallow this item...I let them go on a while to waste their time so they cannot call another senior, then I tell them it is a scam, and they will eventually be contacted by the FBI. (have no idea if that is true, but it used to work with IRS scammers)

Still happening! Been inundated with up to 13 calls a day from July 16 to July 23, 2019 from same number (no msg) that changes their no. everyday from 732 area code So annoying! I finally picked up call and rec'd robocall about Medicare free back/knee brace and hung up. Blocked all their nos. This scam is well know. Don't fall for it!! Calls finally stopped yesterday.

Your information has stopped a scam from being completed. Thank you.

We received a couple calls today from 773.787.2355

Don't fall for someone calling from this number:
Robocall claiming to be Medicare!!!

I am turning 65 this coming December. for the past 5 months or so, I gt calls from different telephone #s across the US that identity themselves as Medicare Options. I answer the phone and kindly say I am not interested. I assume Medicare Options is a scam

We are getting those now. It started about 2 weeks ago. The call all day.

got a call from San Diego 1-619-323-0917. Complete scam but felt like having fun. I only verified he was speaking to who he wanted to be- then I let him ask away, but I didn't answer - just said "next question". when he asked from my birth date I thanked him for speaking so long to me - told him I had recorded his conversation, I had the # he called from and that he talked long enough to get the location he was calling from - I told him his day was about to get exciting and not to leave - he should stick around for feds to get there. he hung up :)

Just had a call that they wanted to “update” my information, the number was 571 800-0151, but it also said “ unknown caller”! I always say that if you have legitimate buisiness, you put down your name!

Got the call, foreign diaLECT, told me my parents dob's asked if correct I said yes, then he directed me to get thew paper medicare card and asked for the numbers..said THEY ARE NOT SOC.SEC#'s, I said Im not giving that info on the phone ( but I already affirmed the dob's, where did they get that?) bets just hang up on all calls if youdont know who!

Got this scam call today. The caller I.D. read "LDS Church" the caller identified himself as being with Medicare. He said that I was all approved for my new card and then asked me tongive him my Medicare number. He hung up when I told him that I'm not on Medicare.

I just got one of the calls from San Diego. Had our names, address n date of birth. When he ask for our ID number, I questioned him. He proceeded to then tell me the call was being recorded and even gave me his “ID” number. I hung up.

Got 5 calls today from a scammer, never gave them info, just that I knew it was a scam and that they were trying to steal mi identity. Man with very hard to understand accent started getting irate with me when I told him he needed to speak English. In other words, i wasted a bunch of his time.

We are getting over 10 calls a day from different people wanting to discuss our Medicare enrollment. I give them no info and tell them to take us off the call list but it doesn't work. The calls start around 830 in the morning and will continue until 8 at night. I'm really getting sick of it.


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