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Your Social Security number isn’t suspended. Ever.

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A caller says that he’s from the government and your Social Security number (SSN) has been suspended. He sounds very professional. So you should do exactly what he says to fix things…right?


The FTC has gotten reports about scammers trying to trick people out of their personal information by telling them that they need to “reactivate” their supposedly “suspended” SSNs. The scammers say the SSN was suspended because of some connection to fraud or other criminal activity. They say to call a number to clear it up – where they’ll ask you for personal information.

Thing is, Social Security numbers do not get suspended. This is just a variation of a government imposter scam that’s after your SSN, bank account number, or other personal information. In this variation of the scheme, the caller pretends to be protecting you from a scam while he’s trying to lure you into one.

Here are a few tips to protect yourself:

  • Never give out or confirm personal information over the phone, via email or on a website until you’ve checked out whoever is asking you for it.
  • Do not trust a name, phone number, or email address just because it seems to be connected with the government. Con artists use official-sounding names and may fake caller ID or email address information to make you trust them. Besides, the government normally contacts people by postal mail.
  • Contact government agencies directly, using telephone numbers and website addresses you know to be legitimate.

If someone has tried to steal your personal information by pretending to be from the government, report it to the FTC.


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SS suspended for suspicious activities. Spelled out his name, gave me his employee number, his work address and a case# for my "investigation" to try and sound all legit. Asked for my local police office phone# so they can speak with them and clear my name because there's an arrest warrant out for me. I gave the sheriff's # but did not say which city sheriff. He got back on the line and gave me the name of the Officer he spoke to and that they'd be calling me to confirm. I see the caller ID with the same number I gave but I didn't answer. Instead I used the landline to call the sheriff's office myself and confirm if there was such an Officer ____ that was in that office. Nope, scam. Thanks!

Tried calling me back a couple more times after.

I have caller ID 800-269-0271, and 800-87704283 with exact same robot call from 2 different number. I just hung up.

My daughter just got that message.

I've gotten 3 calls this week. 7-26-19

I just received the same recorded call from (889)1359020 obvious scam.

I just got a call from same. Problem is social security font have the number on phone where I got the call

today 8/6/2019 from 800-487-5120 multiple calls with message "your ssn# has been suspended......" Press 1 for more info. Also computer generated calls displaying inactive cell numbers with recording "this is Samantha Parks and I'd like to discuss payment options for your Student Loan, there have been many changes in the law that impact your repayment." The numbers display "Unknown", "Private number" or an inactive cell number so you cannot block them. Yesterday alone I received 4 such calls. Looks like I need to change cell numbers yet one more time...

I just received a call but didn’t answer it. The message that was left was exactly the same (but in what sounded like a Caucasian woman’s voice). She sounded quite official.

I got 2 of those phone calls today. It said my ss number was being suspended, but it was a different phone number.

I got a call multiple calls today and yesterday saying social was suspended. Calls were made from the numbers below


I get anywhere from 2 to 5 calls a week saying my social security number has been suspended due to fraudulent activity. My cousin works for the IRS and told me to tell them I know for a fact that no government agency will call you about any type if this kind of business and that they are speaking to me on a recorded line. They either start getting really nasty for which I tell them I'm taking their number and the recording to my attorney, or they hang up.

I got one from 8883948957

Same here!


I got 3 calls like this in the last 2 days.

Thousands get the same fake call. Never give your personal information to anyone that calls you first. Never give your SS # or Bank #'s to anyone over the phone. Never give your SS number to anyone period.

I just did

Hi, don't answer these calls screen them through voice mail. This number 1- 899-690-2663 call and say that my Social Security account has suspicious activity and been frozen or an alert . Don't answer the phone. 5 times of this calling, I let voice mail screen it and save the nu.bers for the Police. Be careful!

I just received a robotic recording saying the same thing that my SSN has been suspended lol . I mean really guys come on do you think I'm going to fall for that one . First and foremost if it is the gov. I trust they know where to find me, I just wait for the knock at the door .

I got three of them in two days. All three had different area codes and used improper grammar in the message.

I got three of them in two days. All three had different area codes and used improper grammar in the message.

I have been received these types of calls for 2 months, always have them go to VMAIL. Vmail sounded very robotic. Then BLOCKed them, they called back with different number. SSN does not get suspended!!

Just got robo phone call that my. SSN# was being suspended from 866 4048067

I hung up immediately.

Just got phone call that my. SSN# was being suspended from 866 4041735. Unfortunately I said my name & address, not SSN. What I can do now?

I told the lady my Name too with some hesitation in my voice. Is there anything I should do?

Check with a credit bureau to see if there’s anything on your accounts. You can also get a report from them if your SS# is on the dark web. You can put a lock on your accounts so no one can open a CC in your name. Good luck.

Just got a call from 929-479-3232 (NY) as well saying my number has been suspended due to fraudulent activity in TX. He asked if I have been contacted by the authorities. I said "yes, just this morning". He said, "oh really, what did they say?" I said, " be aware of phone scams like yours!" He hung up. The sad part is many folks fall for it, especially elderly. It makes me so angry. I report every such call...every little bit helps I hope.

I've gotten 4 calls in the last 5 hours, from 4 different numbers. All robo-calls, asking me to press 1 to connect. I have blocked the number each time, and within an hour I get another call from another number. So frustrating! I have a kid in Army basic training, and we're told to answer all calls, from all numbers, just in cast it's them calling. So I have to answer.....

I had same thing happen. I still reported it to those departments. But I got no response

Hi Carolyn, identity theft or any attempt at identity theft including social security scammers should be reported to the FTC.
Hope this helps :)

To make sure you at least have that and aren't expecting them to give you that 411.

I got that call but the phone number and website they left was the actual ssa numbers and website?
Still a scam?

Sometimes scammers make proxy sites that look legit. They replicate the sites they are trying to impersonate. Be sure that the site you are visiting is secured before entering any information. There would be a lock icon to the far right of your browser.

Did they leave the phone number to SSA, or is this the number that appeared on your caller ID? Many times, scammers call from spoof numbers.

When you get a live person on one of these scam calls, say nothing, just blow a whistle loudly into the phone receiver. It’s hilarious!!!

Got 3 of the same calls from:


"Phone call from our department is to inform you that we just suspend your social security number because we found some suspicious activity. So if you want to know about this case, just press one. Thank you. This call is from the Department of Social Security Administration. The reason you have received this phone call from our department is to inform you that we just suspend your social security number because we found some suspicious activity. So if you want to know about this case, just press one. Thank you."

Beware of this number ‭(800) 564-1213‬. Scamers

They don’t .

great info, thanks, I can't stop many Fake e-mails even if i " Block" them. What a lousy future we have to live in. Thanks again. M5

Thank you. Wish I could post this.

You're free to share the information in this blog post. There are quicklinks at the top of the post so you can add it to Facebook, Twitter or LinkedIn. Or, you can copy the text and put it in your own message.

Thank you so much for this information. I would have no idea without your help about such fraud.

When you get these calls, have them tell you what they know, but don't conform or deny anything for them. After you get what you want or just get tired of talking to them, just hang up the phone in the middle of their sentence.

IF you answer your phone ( and if you don’t recognize the number, I wouldn’t), whoever they ask for, even if it’s you, tell them to hold on, I’ll go get them, put the phone down without hanging up, and continue doing whatever you were doing.

After the 'Equifax' hack we just started 'not answering' the phone if the number wasn't already in our 'contacts'. If we accidentally answered the phone, and it was a 'scammer' or such, just added to the contacts as 'scam', that way we wouldn't answer their calls again.

Although it might slow them down a little and it sounds funny, this approach may cause even more scams to come your way. If you verify (in a way) that the person intended does belong to your number you may be added to more spam lists.

if you know it is a scammer then give them a wrong name, wrong social security, wrong information. It 's like a dose of their own medicine.

BUT that phone or Social Security number belongs to someone. I do t want to create problems for someone else either. We have caller ID and can hear who is calling and we just don’t pick up and delete the recording with the number we are supposed to call back.

I lead them on, make them repeat the information they are telling me three or four times because "I can't hear them", then I tell them my social is 123456789 and to top it off I say the numbers really slowly.

This is actually illegal. What if you inadvertently gave out my number causing identity theft of MY information? Then I might be coming after YOU for illegally providing someone else's number. Very poor advice, do not follow it.
Do what I do: any call # that I dont recognize, dont answer it. Period. If its legit, they'll leave a message. Any call I get that I dont recognize and doesnt leave a message gets blocked.

What are the odds that i could make up a fake SS number and guess the right name to go along with it? Slim and None.

I got a call from the actual SSD phone number. I checked it on my cell while it was ringing. Probably a phishing call cloning the real phone number and they said my SSN was suspended. I pressed #1 to speak to someone and the system hung up on me.


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