Facebook breach: what to do next

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Facebook recently announced the largest breach in the company’s history. The breach affected about 50 million users, allowing hackers to take over their accounts. If you use Facebook, you may be wondering what to do next. Here are a few steps you can take.

First, you probably want to know more about the breach. According to Facebook, the attackers took advantage of a weakness in the “View As” feature, which lets people see what their profile looks like to others. The hackers stole digital keys that keep you logged in to Facebook so you don’t need to re-enter your password every time. Facebook says they’ve fixed the vulnerabilities and reset digital keys on 50 million affected accounts, plus an additional 40 million accounts that used the “View As” function.

To better protect yourself after this breach:

  • Watch out for imposter scams. With access to your Facebook account, hackers can get a lot of information about you. That information could be used to impersonate people you know or companies you do business with. If someone calls you out of the blue, asking for money or personal information, hang up. Then, if you want to know for sure if the person calling you was really your family member or was really from a company you know and trust, call them back at a number you know to be correct before you give any information or money. And remember: anyone who demands that you pay by gift card or by wiring money is scamming you. Always.
     
  • Consider changing your password. Facebook says that it fixed the vulnerability, so there’s no need to change your password. But, to be safe, log in and change your password anyway. If you use the same password other places, change it there, too. Don’t forget to change your security questions, as well – especially if the answers include information that could be found in your Facebook account.

For more information about what to do after a data breach, visit IdentityTheft.gov/databreach and watch the FTC’s video on What to Do After a Data Breach.

If you learn that someone has misused your personal information, go to IdentityTheft.gov to report identity theft and get a personal recovery plan. Because recovering from identity theft – and data breaches – is easier with a plan.

Tagged with: data breach

Comments

thanks, we are living in a very bad time, I have never used the Facebook because I' i hate to type.

Thanks ftc. my facebook had that problem.

I would like to know how this egregious company is always embedded in the data analytics that are not typically a place that countless individuals are not even aware of how to get into their own devices. I have never been a subscriber to fb, twit, or any other social media account. Yet every day I go into this area of my device, and I have to delete them each day, sometimes throughout the day. This is an unwanted intrusion into my devices, therefore into my life. If I could, I would sue them all for this breach of my own devices that I would never have subscribed to for anything, ever. So, does this mean that even though I don’t have any subscriptions with any of the social media, that my devices are also compromised too? Thank you for your constant messages that are informative and especially in the current zeitgeist of this nation.

This week I got a reset code from 'Facebook' which I didn't ask for to reset my password. I deleted it. Only 3 scammer calls yesterday. Didn't bother to answer.

I haven't used Face Book in a long time, thankfully. It burns your time like television does. My time is too valuable, so I like to stay away from things that rot your time away. I still remember a project our 6th grade teacher gave us teaching us to be deliberate and record when we turn the TV on and off (nowadays that would include websites) for what we specifically want to see and not waste time.

Incredible how such a good thing (the Internet) has become a dangerous place now. It appears that robust and extensive legal regulation may be needed worldwide to make the bad folks think twice about stealing information and people's lives.

A few weeks ago, I suddenly had four or five friend requests pop up from middle eastern men or military men in the middle east. The last was just yesterday. Some of them mentioned my looks in their comments. Is this part of the hack you described above?

Do NOT reply. Love scammer. I just found out I was Scammed for money. They used another person Facebook page etc. They will even call you. I had several friend requests pop-up week before too.

I changed my password but I’m having a terrible time with Facebook. It keeps crashing and stops working in the middle of doing something. And takes forever to load. Could this be part of the scam ?

Thank you FTC. This is good sense information one needs to see right after their accounts have been compromised!

I have had to change my password a few times. One of my "friends" was told I won a windfall of 250,000 dollars,- and that she could do the same -but some "upfront" money was needed. Thank God, she didn't give them any- but I have lost a friend of 40years since-for no reason. There are a lot of merchants selling all kinds of clothing etc., on FB. Shouldn't they be screened for reliability ?????????

Thank you for this recent information. And links to help consumers. Very much appreciated!

This article still DID NOT tell a person how to find out IF THEIR ACCOUNT was hacked. More info PLEASE

FB said they logged everyone out of their acct that was affected and you would have to log back in.so if you went to use your fb and had to log in (if you have it set where you dont have to log in every time) then that was it. you would also have a notification FROM FB as well saying you were logged out. but DONT accept a password reset code with a link in email or a text thats part of the breach. even if it looks like from fb

How do you change the security questions? I just went into Facebook to follow these suggestions but do not see where this information is.

Does enabling code generator in Facebook add sufficient protection? Select the three bars at the upper right of the FB app you can select Settings & Privacy, then select Settings, then Security and Login. Scroll down and select two-factor authentication.

On Facebook I am always getting friend request from strangers. Creepy men that I do not know. Nor do my Facebook friends know them. I have my settings on privacy so only my friends can see my stuff and contact me, yet I am still getting these creepy friend requests from strangers.

with our increasing dependence on all things digital, it comes as no surprise that hackers have moved in, a year ago with Equifax and now with facebook. it was only a matter of time. signals the beginning of the end of the digital age as we know it

Facebook has always lacked adequate security controls and has too much aggregate data on each individual which makes it a valuable target. Beware of backing up your information, photos, etc to the cloud as well. Server farm security is a major issue with little or no vetting of employees who can reap massive financial gain from accessing your data.

I haven't used FB for nearly 8 years. I closed my account "but" they said it would take 30 days - in case I changed my mind. My biggest issue was the data mining and selling and later that it took over a year to get them to actually close the account. I don't like social media, I prefer to look at a person I'm speaking with.

I have absolutely no personal information, pictures, etc, on FB. You think I have a trust issue? You'd be right!!

Thanks for the information. I have been having a lot of problems regarding my facebook account.

GREAT----more to worry about---you would think as big as facebook is that they would never let this happen--

There was a life before facebook and twitter, close your accounts and get back to a safer world.

Delete your Facebook account and choose a different, more responsible social site. Facebook should be allowed to fail on it's own merits and a better company should be allowed to replace it. As a consumer you have a choice. Why choose a company who is reckless with your personal information?

How do I have my Facebook page taken down. Someone hacked my phone several years ago. Cost me over $200 to have Google put up additional firewalls.

IT HAPPENED TO ME TOO. MY FACEBOOK WAS THE ONLY WAY I COULD CONTACT MY FRIENDS FROM COLLEGE & HIGH SCHOOL, AS WELL AS MY OLD JOBS.
MY HOUSE WAS BROKEN INTO AND THERE GOES OUR OLD PHONES, I PADS, ETC. NOW MY FACEBOOK IS HACKED. THANK YOU TO THE FTC

I get emails from so called fb friends with links to click but I know they are scams and ads! I clicked one once and it was some doctor talking about belly fat! I don't trust fb anymore! Too many security issues!

My email address has been removed from my account. My account and its data is visible from my friend's account. Issue is beyond my understanding. Help me regarding the recovery of my account.

The worst part? I CAN’T GET BACK INTO MY ACCOUNT TO CLOSE IT!!! Facebook has had me running in circles for 4 days now. Still no SMS code texted to me to get back in!! I don’t need this stress in my life! No way to contact any type of customer service via email, text, messenger, etc. Being disabled, I rely on Facebook to keep me engaged with friends and loved ones. I’m helpless, hapless, and hopeless. People in the mental health profession will know what that means. How dare this company play fast and loose with our LIVES?? Shame on you, FB!

I got a call from my “ credit card company” offering to lower my interest rate. They had the last 4 numbers but needed me to confirm the rest of the numbers and expiration date.
I knew something was fishy when he couldn’t tell me which credit card he was referring to. CLICK

I HAVE BEEN TELLING GOOGLE FOR OVER A YEAR THAT I HAVE BEEN HACKED AND I HAVE NOT GOT ONE RESPONSE. IT MIGHT BE THAT THIS HACKER IS BLOCKING MY FEEDBACK BECAUSE THEY CAN BYPASS GOOGLE THEY CAN GET INTO CRICKETS SECURITY THEY CHANGED MY BOYFRIEND PATTERN ON HIS PHONE AND THEY CHANGED MY PIN AND I HAD TO BUY A NEW SIMS CARD. AND ONE TIME MY BOYFRIEND SOMEHOW TALKED TO GOOGLE AND ASKED IF THER WAS A FAMILY SHARE PLAN ON ARE PHONES AND THEY SAID NO BUT THERE WAS. THIS HACKERS CANT BE BEAT

Thank you

what's with all the messenger stuff? it's invasive and messy. getting the weird friend requests is a mess. it takes time away from the social and enjoyable aspect of the site.

How do I close my facebook account?

My account has been compromised for 3 or more years now, my life is destroyed because everything from my credit report to my health insurance has been compromised.. someone has taken over every aspect of my life..

Don't use the same password on more than one site. If you have the same password on multiple sites a hacker can just try using a leaked password on different sites and is more likely to get a match.

I RECEIVED TEXT MESSAGES THAT I WON $100,000. USING A fb FRIENDS NAME AS THEIR REFERRAL! TOTAL SCAM. THEN YESTERDAY A RECORDED MESSAGE, 2X'S, SAYING IT WAS THE IRS AND THEY WERE SUING ME. THAT'S FUNNY I AM RETIRED AND DON'T MAKE ENOUGH TO EVEN FILE A RETURN ANYMORE! I HATE TO ANSWER THE PHONE AND TIRED OF FEELING SO VULNERABLE TO THE CONS OF THE WORLD. CAN'T COUNT HOW MANY TIMES I GET A CALL FROM SOMEONE IN INDIA SAYING THEY ARE MICROSOFT !

can facebook ,if they dropped their profile. guy told me they didnt have a number to call .he said I could asjk my question in messanger and he would answer ,iM STILL WAITING.NO WONDER THEY ARE HAVEING ISSUES

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