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Spear phishing scammers want more from you

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“I’m calling from [pick any bank]. Someone’s been using your debit card ending in 2345 at [pick any retailer]. I’ll need to verify your Social Security number — which ends in 8190, right? — and full debit card information so we can stop this unauthorized activity...”

So the caller ID shows the name of your bank. And the caller knows some of your personal details. Does that mean it’s legit? No. It’s a scam and scammers are counting on the call being so unsettling that you might not stop to check your bank statement.

We’ve started hearing about phone scams like this, which combine two scammer tricks: spear phishing and caller ID spoofing. In a phishing attempt, scammers may make it look like they’re from a legitimate company. And when they call or email with specific details about you asking you to verify the information in full (things like your Social Security number or address)  that’s called spear phishing.

The other nasty wrinkle in this scam is caller ID spoofing. That’s when scammers fake their caller ID to trick you into thinking the call is from someone you trust.

Here’s how you can avoid these scam tactics:

  • Don’t assume your caller ID is proof of whom you’re dealing with. Scammers can make it look like they’re calling from a company or number you trust.
  • If you get a phone call, email, or text from someone asking for your personal information, don’t respond. Instead, check it out using contact info you know is correct.
  • Don’t trust someone just because they have personal information about you. Scammers have ways of getting that information.
  • If you gave a scammer your information, go to IdentityTheft.gov. You’ll learn what to do if the scammer made charges on your accounts.

Even if you didn’t give personal information to the scammer, report the scam to the FTC. Your reports help us understand what’s happening and can lead to investigations and legal action to shut scammers down.

Comments

There are professional looking P.C. so called tech support That is relentless & must be stopped! So tired of SO MANY Global calls! I'm on do not call list what else?

10/31/18
FTC Article : Spear phishing scammers want more from you
Scammers can make it look like they’re calling from a company or number you trust.
Why is the above action not illegal and traceable?
Similarly, how is it that phone companies are not held accountable for their customer's use of the phone? If I rent an apartment, I have to sign a waver that I will not use the apartment for illegal activities and if I due use the apartment I am subject to immediate eviction. I am not advocating that the phone company is totally responsible, but they are complicit in the crime.

It's the 5-10 calls a day from scammers that's make you want to throw your phone way

I HAVE RECEIVED THESE CALLS SEVERAL TIMES, I ALWAYS HANG UP. I AM GOING TO COPY THIS NOTICE TO GIVE OUT AT CHURCH.

Thank you for sharing this information.

We got a few calls and em like those; crooks pretend they are
from banks, Social Security, and even shops like Apple; they ask us to confirm our credit card account numbers, SSN and DOB etc.. We did not reply- BUT we wonder how they can get them. We found some webs offer to "sell" very personal info- like addresses current and past, age+DOB, car names, phone and cell numbers, who live there, marital status and income.. etc ...; they ask to pay to get full details. We feel our PRIVACY is affected-and this is NOT safe. Do you have any laws or ways to prevent/limit those ???

This is really amazing- modern tech at work Thank you very much for the update information

The sad part is last week at home the house hold phone rang thinking is was my mother at first then I looked at the number before picking it up, it was my own home number calling me with my name showing on the screen. Most of the time I know who would call me about what time also and even the I let it go to voicemail before I pick it up just to make sure.

How is this remotely possible in our era of ecommerce, and why aren't the leaders in our legislative branch fixing this? This could be done overnight with changes to telecom and banking laws ... But I guess we know who's really "minding the store".

Beware of Public Clearing House calling that you won a prize, all they want is your private info.

I have been getting calls continually for months from someone who claims that my computer security is at risk. They have called as much as 8 calls a day on my home phone and up to seven on my cell. They leave a phone number to call and then give a sales pitch but never say who they are. Their number is 8336201802.

I don't know, I feel that these scammers are somehow able to track browser information. You may purchase an item with debit card or credit card and most of the info is crypted or blocked except the last four numbers on your card. Somehow they are able to track it and use it. It's sad.

I could not stand with scammers too much. Why not FTC, FCC and DOJ can make on investigation on technology system targert on scammers? So they can enact new LAW on scanning system. I think they shall ban on robo call system.

My own phone NUMBER as caller ID reported to provider results: constant repeated FAILURES to FIX IT still getting SCAM calls

I am sharing this info with my assisted living facility, elders are way too trusting!

I receive about 50 calls a day, you pick up nobody says anything so
i stopped answering and missed a bunch of calls from my Doctors
Nurses calling. I AM tired of the calls and it doesn't matter if you have caller ID or not. JP

I have changed my home landline to ONLY accept calls that I "whitelist", and I have to say, I have never been happier. Any time the phone rings, it IS SOMEONE I WANT TO TALK TO.
This is SO much better than the 100 numbers I filled up with spoofed numbers that I blocked.
I highly recommend that you look into doing this with the carrier you use for your phone service.

Thank you sincerely for the important work you are doing to help us fight (with success) these criminals. Your information is always an asset and sharing it with my associates and family expands your reach. Your efforts are deeply appreciated.

It is insane the number of scam calls I get. I am sorry to say being on the do not call list is a joke. The latest "microsoft" scam is a caller saying that your microsoft will expire in 5 days and unless you pay them $300, they will cancel it. Of course, they need control of your computer to cancel as well as process your payment. How do these people sleep at night.

I tell them I am busy right now and will call them back as soon as I can.

I was at work and I received a call on my cell phone that came up as “no caller I’d” a lady left a message and said that I would have documents delivered to my home and place of employment with in 24-48 hours and I would need to have two forms of identification. If they delivered to my work than my supervisor and or Human Resource personal would need to be present! The number she called from was 1-833-835-9699. She left a reference #. I tried to call back and the same lady answered and when I asked who she was and what company she was with she hung up the phone.

I literally just received the same call! Is it a scam?

I literally just got the same message. Before I did anything I looked up the number and found this.

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