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This is what a Social Security scam sounds like

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Earlier this month, we told you about a growing scam: people pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money. That scam is now growing exponentially. To compare: in 2017, we heard from 3,200 people about SSA imposter scams, and those people reported losing nearly $210,000. So far THIS year: more than 35,000 people have reported the scam, and they tell us they’ve lost $10 million.

Here’s what one of those scam calls sound like:

Scammers are saying your Social Security number (SSN) has been suspended because of suspicious activity, or because it’s been involved in a crime. Sometimes, the scammer wants you to confirm your SSN to reactivate it. Sometimes, he’ll say your bank account is about to be seized – but he’ll tell you what to do to keep it safe. (Often, that involves putting your money on gift cards and giving him the codes – which, of course, means that your money is gone.)

Oh, and your caller ID often shows the real SSA phone number (1-800-772-1213) when these scammers call – but they’re faking that number. It’s not the real SSA calling.

Here's what to know:

  • Your Social Security number is not about to be suspended. You don’t have to verify your number to anyone who calls out of the blue. And your bank accounts are not about to be seized.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time.
  • The real SSA number is 1-800-772-1213, but scammers are putting that number in the caller ID. If you’re worried about what the caller says, hang up and call 1-800-772-1213 to speak to the real SSA. Even if the wait time is long, confirm with the real SSA before responding to one of these calls.
  • Never give any part of your Social Security number to anyone who contacts you. Or your bank account or credit card number.

If you get one of these calls, tell the FTC at ftc.gov/complaint.

Tagged with: imposter, scam
Blog Topics: 
Money & Credit

Comments

I have filed a complaint with the FTC back in June or July that I was scammed out of $26,000 and 4000 on my credit card but now I have heard nothing yet I don't know whether or not I will get a reply back or any of my money back and they were talking about win money at that time now I'm getting calls from people that says Facebook Lottery they tried to pull the same stunt as they did to me back in May and of course I lost all that money because having just lost my husband I thought I was doing something good for my children but I was being scammed not by one person but by 5 I want to know why no one has helped me or has found out anything I had given the FTC all the information and no one has replied back thank you sincerely Sheila G Gomez

This is another scam. The government paying people that are supposed to be helping people. They don't do anything such as Consumer Protection. They too should be reported. They can clearly see you're being beaten out of your money, but wont lift a finger to help against fradulent businesses . Our tax dollars should not go to support these agencies. Write or call your congressman and demand to know why these government agencies aren't doing the job we pay them to do?

lovly” you are 100 percent wrong. FTC is helping - trying to stop these calls.

we can find a man in a cave half way across the world, but we can't find out who is making these scam calls?

My wife lost 30K+ by these scam call, I was able to get in touch with them 2nd time by calling to say we have more money in the bank so that police can track, while the scammer on the call I went to police station and ask them to track it down now, they said they can't. What a shame, we don't have technology to nail down these scammers, no-one helping us none of the government organization Police, FBI, FTC, Social security office, Senator you name it. We have complained everywhere we can. All of them taking reports but no action, It’s my hardly earned money is gone with the name of trusted government agencies. What Government doing about it ?.

You are incorrect in that the technology *does* exist to track these scammers.

It just is hard to do, because of the number of companies which need to cooperate in order to set up a system to do this with any amount of frequency. These companies have no interest in cooperating because they make money off the scam calls.

Phone companies domestically could change their systems to make it harder to spoof numbers, but they have no interest in doing so because they make money off the scam calls. Not a lot of money, but adding the lost revenue to the cost of fixing their system, it's not an attractive value proposition.

Private companies are not interested in fixing the problem, at least not in the way it needs to be fixed (cell companies are happy to provide "scam warnings", which is inexpensive for them to do).

The answer to motivating these companies to change is government mandates. Make it more expensive *not* to fix the issue, and you'll see how quickly and efficiently it gets fixed.

If companies won’t cooperate because they are making money off the scams, then they are ALSO criminals and should be stopped. If companies refuse to help, then it should become MANDATORY to change their “systems” to stop the scams, or face prison for BEING an accessory to the crime.
It doesn’t take a genius to figure how to stop it. It just takes money, and if that money is used to stop crimes, it can’t be used for big bonuses. Let’s be honest, here.

I just received a phone message from SSA supposedly there is an arrest warrant for me what does this mean?

It's not real, the SSA would never tell you this, a more local agency would.

Cant do anything when these calls are coming from overseas, which most of them are. Our federal agencies work for the US Govt and cant really control what happens in countries like oh say, Russia.

i get calls almost every day trying to scam me,and i just tell them .i,m not an idiot and i can hear many people in the background,this is a scam and i know it and so do you ,then i hang up and block the number

Exactly I’ve gotten three and it’s anxiety ridden. Time “ sensitive case” am hoping they stop calling and defeat the scammers. I’m going to save the next number it calls and post it on here. Frustrating.

+19067840324

Got a call from this number.
Scam

I've gotten at least one call per day this week. I've blocked all calls (b/c they are dumb enough to leave VM's now, which if you have half a brain, you know immediately that by the computer-generated message that it's a scam). Here are some of the tel's I've blocked coming from SSN scams...
800.408.3321
800.209.8061
786.753.8724

Don't answer. Never give them any info. And block all calls from these scammers. They'll come at you with different numbers, but at least you limit one of their extensions. Good luck!

I got this call said my social security number has been blocked..
+18002446002

The first time I got a call from the scammers, they left a message saying that my social security number had been found in a crime scene in Texas. I live in New York City and I was terrified as I am disabled. I called the SSA and send them an email as well. Everything was taken care of and I was advised not to give out any information to the scammers. I received another call similar to the one I had received and simply brushed it aside, still, there was a little apprehension but I am over it. That this is going on with the SSA is simply unacceptable and Despicable.

You say that the FTC are doing their job but you don't provide any information to back that up.

Its impossible or nearly impossible to catch these people...most are overseas and laws in their countries protect them. We have to be vigilant and never send money. Don't count on other people to protect you...the best thing you can do is protect yourself.

Now days u don't know what's real or fake I have been dealing with these scammers now two years I catch them all the time I know how they use people I have seen faces I have place here in USA where I have sent money you think anyone will listen. Hello you stop them here they can't do a thing. They working out of Canada as well. I know they monitor these chat forums.

I just got a call from Indiana, saying fraudulent activity was happening on my SS number. This is the number they called from. +12192154910

I too just got two calls, two hours apart. Both left a robotic VM saying to press 1 now to be connected to someone. Both numbers are completely different other than 888

I also got the calls from 888 from the last 3 days. Thank god, it got disconnected.

Received a call saying that my ss# would be suspended and that I needed to press 1 to speak with a representative to get more information. When I pressed 1, the line was disconnected. Not sure whether or not the disconnect was intentional on their end.

It’s always fake because no legitimate agency uses the phone for communication regarding monetary issues. I’ve trained myself on that young so that I’ll remember it (hopefully) when I’m older and more vulnerable. I’ve also broken myself of the habit of phone politeness I learned as a child. Now I just hang up on everyone from scammers to wrong numbers. It might be rude but scammers record bits and use it as “proof” you authorized something.

Agree with KBE, it has been on the news. DON'T give out information over the phone. SS department let's people know they will Never call and ask for your number or money, you cannot depend on others to fix these issues for you. It stinks, but these calls are from everywhere, I think mostly from other countries. I returned a call because I knew it was a scam call told them I was going to report their number, they responded with some very foul language and I hung up on me. They use so many numbers it is hard to keep track of them. Sorry for all the people that lost their money but I hope it a lesson to everyone that get these calls just hang up.

Ironic that you post to a government site. My experience is that people in government are far more responsive than the telephone companies or insurance companies or banks or credit bureaus and so forth. If you call or write your congressman demand instead that he or she works to put teeth back into agencies such as the Consumer Financial Protection Agency.

Round Rock, Texas 5/13/19 I got a call from 1 (800)185-1220 they told me that my social security number was being investigated asked me for my address and the last four of my social security he sounded like he was from India but I can be wrong. When I called back the phone was disconnected. It is a scam. Don't give anyone any information about your self over the phone.

5/13/19. Got a call from a Maryland number. Same thing telling me my ssn is being investigated and to call back before legal action is taken. What a world we live in.

I just got a call from MD 410-226-3059
Saying my SS# was compromised and asked to return the call to discuss the case with SS Investigating Officer.

Fortunately, my RoboKiller app blocked the call and kept the recording for me to hear. They called twice within one hour. BE CAREFUL!

Ne .. what is the name of the RoboKiller app. Obviously we all need it!
My call came from a Compton, CA number 310~361~1004. Said they were calling from the "Legal Department of Social Security Administration"... said my SS# has been suspended & they filed a case under my name. Before the matter goes to Federal Claim Court house for me to get arrested, to press '1' "
This all went to my voice mail. NOT COOL MAN!!

I received a call telling me social security is reviewing my case and call social security officers. I don't have caller ID . This is horrible.

What happenned after ?? My dad just revieved that call.

I just got a call with the same recording. It was not someone live. The call came from 1 800-491-9090
But last week I got the same phone call from another phone #. I did not listen the recording for long I ended it any the blocked the caller.

I got 7 of these calls today! It’s become utterly ridiculous. I never pick up. I didn’t see anyone else mention it here, but if they ask you a question, never answer ‘yes’ or ‘no’. I think I read that the scammers can construct a fake conversation where you appear to be agreeing to something.

Received a voicemail from a Florida phone number (772) 521-9724. Stating I need to contact the Magistrate Dept. With a case number. If I fail to contact them my social security number will be suspended.

I got the exact same call on my voicemail just now.. ridiculous.

goodness.i just this very day got an identical call as this one.
i hung up and it went to voicemail, recorded the whole thing.
crazy people.not cool indeed! a roller coaster ride until i found this to read so thank you for posting your message!

I got the same call today too! But the # is 510-112-7281. Called every hour since 10am because I didn't answer. Each time I only got the end of the automated message. So I finally picked up the last call at 2pm and it said to press 1 as well but the call ends immediately after saying press 1. Not cool for sure. Now gonna have to put up a fraud alert.

Same exact number called me. I pushed one. Connected to someone with an accent, couldn't understand what he was saying so hung up. I hope I'm okay.

You’re DEFINITELY ok!!!!! Just never ever give out your social security number or account numbers or anything. If you’re still unsure, hang up, Google the legitimate company it’s self and call them. Make sure the website you googled is the actual legitimate company. Research, research, research! Also try typing in the command line on a search: scam (space) and then the phone number. Or name. You will more than likely see that number reported several times with other people experiencing the same scam. And any number you call back and it hangs up on you, it’s a scam. Also, make them give information about yourself to you first, etc. etc. , even with the legitimate ones. Many ways you can be safe about this. It’s an epidemic of mass proportions these days.

Is it safe if I only told the person on the other side of the phone my Full name and my zip code??! (He keeps calling me btw on different numbers but same voicemail number)

I gave the person on the phone my Full name and Zip Code...is that still safe?

I also got a scam call this morning with a recorded voice to press 1 since my social security number has been suspended! Since I didn't know about the scam earlier so I pressed 1 and nothing happened further. Am I still safe or already fall victim? Is there any way they can do some harm to me for pressing 1? Thanks.

Same happen to me fron Florida: 8638274116

I got the same message from a woman named Mary.I could only understand half of what she told me. I almost fell for it but I caught on quick

I just got a call from a number very close to that 510-112-7560. Let it got to VM. Got a similar call a few days ago from a MI area code but that VM threatened legal action including turning me over to the "magistrate". It's crazy the amount of scammers out there.

Don't press 1. That's what the scammer does to be assured that he has called a working number. It means you will get more calls. Here's the thing: No one from the Social Security Administration will ever call you on the phone and ask for any part of your number. The SSA will never, ever "suspend" or "investigate" your social security number. If you feel you must answer the phone, don't even speak. Either hang up right away, or -- and this is my favorite -- put your phone down on he counter and wait for them to give up and hang up on you. Don't engage with the caller in any way, shape or form. This goes for the B.S. scam calls pretending to be from the RS. The IRS ain't gonna call you. Or the calls from the sheriff saying you're going to be arrested, All fake. All they want is YOUR MONEY.

On the 2nd call, I did press 1, told the guy off and haven't received a call since!

I did the same thing. Press 1 and spoke to someone. Well not actually spoke i cussed them out and i havent gotten a call since. Before they would call me and leave a voicemail 4 to 5 times a day ..

They are now just using 'robocalls' and ya can't even cuss at someone anymore. lol

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