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Put the brakes on phony online car sales

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You can buy practically anything online, including used cars. But before you shell out any hard-earned cash, here’s a warning about scammers trying to sell cars they don’t have or own.

Here’s how the scam works: Criminals post ads on online auction and sales websites, like eBay Motors, for inexpensive used cars (that they don’t really own). They offer to chat online, share photos, and answer questions. They may even tell you the sale will go through a well-known retailer’s buyer protection program. Recently, sellers have been sending fake invoices that appear to come from eBay Motors and demanding payment in eBay gift cards. If you call the number on the invoice, the scammer pretends to work for eBay Motors. Trusting buyers have lost hundreds of thousands of dollars over the past year alone.

So how can you tell if an online car sale is fake?

  • You find bad reviews online. Check out the seller by searching online for the person’s name, phone number and email address, plus words like “review,” “complaint” or “scam.”
  • Sellers try to rush the sale. Resist the pressure. Scammers use high-pressure sales tactics to get you to buy without thinking things through.
  • They can’t or won’t meet in person or let you inspect the car. Scammers might have an excuse, like a job transfer, military deployment, or divorce, for why you can’t see them or the car. But experts agree that you should have an independent mechanic inspect a used car before you buy it.
  • They want you to pay with gift cards or by wire transfer. If anyone tells you to pay that way, it’s a scam. Every time.
  • The sellers demand more money after the sale for “shipping” or “transportation” costs.
  • The Vehicle Identification Number (VIN) doesn’t match the VIN for the car you’re interested in. A vehicle history report can help you spot such discrepancies.

For more tips, check out ftc.gov/usedcars and Online Auction Buyers. Want to avoid the latest rip-offs? Sign up for free consumer alerts from the FTC at ftc.gov/subscribe. If you spot a scam, report it at ftc.gov/complaint.

 

Blog Topics: 
Money & Credit
Scam Tags:  Car Buying Scams

Comments

Scammers are also selling hulks onl eBay and misrepenting the condition. When the hulk arrives, eBay will tell you that you bought a car and you got a car and will not assist you with the purchase.

Good info as I am in the market for a vehicle.

Beware of water cars lots of flooding in south and other parts of country I have seen car fax reports where many are for sale in Tennessee but we’re from Texas and Florida

They also take pictures of vehicles, in out of the way places like gravel roads, empty lots, or cars that are viewed through trees or other shrubbery, as not to reveal any site details. This may also be indicative of a stolen vehicle.

Buyers of RVs beware of scammers pretending to work though e bay and using the same tactics listed above. Beware of Craigslist and RV trader sites. They are FULL of these fraudulent entries.
Scary! I learned my lesson and luckily they got nothing from me.

Don't expect help from ebay, read the fine print very carefully. I purchased a utility vehicle , normally sold nation wide thru auction by specialized companies - first time it was perfect; year later this time I lost $15000 because the seller lied about everything, even when directly questioned about specifics and pictures - filed a complaint with ebay and got no help

excellent article. thanks!

Watch out for the buyers also, that reach out to you to purchase an item you are selling. They say, I will mail a certified Cashiers Check, and arrange a company for pickup. What really happens is, yes.. There is a cashiers check, yes there is a group of people that come get your items.. what you don't know is the cashiers check is fake.. so while you are watching your items and or car being removed, your holding on to a fake cashiers check. You were just robbed and are probably watching your items go down the street :(

You are correct and I just went thru thyis as a seller on C.L but the part you left out was them asking for my name and which bank I use. that has happened the last 2 times on Craiigslist. Bottom line is everybody needs to be cautious and to keep your guard up. the little voice in your head going " WARNING -WARNING" is usually right. after the fact is too late to resolve a bad situation

Saw a nice truck on Autotrader, low price, "she" won it in the divorce is going to deploy with the AirForce and needs to sell quickly. Plates in photo were BC, not ontario, wanted money taken to a convenience store and put into Bitcoin. All protection plan through eBay Motors and even spoke to customer support person. After deposting money in BitCoin truck would be sent to us and we would have 5 days to inspect. Could return truck at no cost. Thank God we listened to intuition... too good to be true!

Did They Contact You By Email ?

how can a used car advertise.. was $$ now $$ when theris no msrp

Scams and fraud are not exclusive to buyers but sellers as well. Selling my Toyota Tundra through Craigslist to person who claims to be military. They claimed they cannot come to see the vehicle, but agree right away to purchase. They indicate they cannot go to their bank but will transfer the funds through PayPal and then ask for your personal account information. They tell you they will have a third party come pick-up and sign for the vehicle. The grammar is poor and they stress their honesty, but cannot meet, deal directly, or provide legitimate funds for purchase. Please note that all of these are indicators and shown in both Craigslist and PayPal indicating a potentially fraudulent or scamming purchase;... buyer and seller beware!

I almost fell for a scam "eautowin traders", they had a professional looking website. eautowin . com / consignment-centralstore / search- stock/ HG557464. html.
Turns out the truck was on another sellers legitimate website, in fact it had already been sold. Phony invoice, looked real to me
Online live chat, I questioned the legitimacy of the truck and they terminated the chat. Bottom line do your research and question everything!!!

Beware of vehicles shipped or transferred in from southern states . Im the 2016-17 hurricanes and flooding .

A new twist on this is where it's posted via NextDoor (a neighborhood social media site) from a real person in the local community but apparently it's a fabricated NextDoor profile. It tells you to email her 'aunt' directly for more info. Of course, the aunt is in VA and ready to deploy with her infantry and needs to sell the car asap and is willing to sell it cheap...

This scam is still going. I Saw a listing and made an inquiry And when I went back to for the listing I saw the same one listed in several States and several cities with the exact same contact information for email. The listing required me to contact someone supposed aunt in the military to set up the transaction. I realise that it was a scam and immediately reported to the FTC . Apparently the same scan has been going on for at least a couple of years based on the previous blog posted in 2019. I highly encourage anyone that comes across this or any other Internet scam to report it to the FTC so that these criminals can be caught and they stop taking advantage of people and stealing their money.

There are scammers on offerup using ebay to have you pay for vehicles with ebay cards. I've been scamed.

They’re still out there. I had a woman try this on me within the last 3 days. The car was listed in my state but ended up being across the country due to a divorce. She and ‘eBay’ wanted me to put up the purchase price for the car as an act of good faith, then asked the next day for $600 additional dollars for shipping insurance.

This just happened to me. This morning. Nice person selling their vehicle through Ebay motors. I even spoke with someone in their "financial department" I'm sick right now. The invoice looked so real. I'm filing a police report but I know I'll never get my money back. These people are disgusting.

I was just moments away from being scammed, but saw this article. EVERYTHING this article warns of, the seller did to me. Wouldn't let me call her or come see vehicle. "Invoice" looked legit at 1st glance, but was missing words and had multiple grammatical errors, so I decided to research. She is active military and on "base" right now and MUST sell the car within a few days, etc. Smh. Then invoice tells me to GO PURCHASE EBAY GIFT CARDS as my only form of payment. I'll be reporting her as soon as I'm done typing this sentence.

I am sick right now!! My son saved his money to purchase his car. I thought this was legit, we bought $800 in eBay cards now I can't return them!

I'm trying to purchase a motorcycle, and the seller said they will send the motorcycle to me and allow me to inspect and test ride for 5 days with out any exchange of money. They said that this is through an eBay service. Just sounds too good to be true

I have some one on ebay trying to sell a perfect 1995 Chevrolet pick up her name is Sara Cox I’m afraid to buy the truck cuz it could be a scam

I'm in the market for a new car. Since my son totalled mine. I think I have two scammers on my gmail right now trying to get me to burn a 2004 and a 2007. They look brand new and will ship to me through Ebay. I'm starting to get what's going on.

My husband and I bought a golf cart for $800, the listing on Facebook, but seller's a member of ebay motors, so we bought $800 worth of ebay gift cards to purchase the golf cart, but since we used the gift cards towards our purchase, we can't get a hold of the seller or ebay motors for over a week

They use same scam for Boats

96 Impala SS on Facebook marketplace is a scam. Ridiculous low price and want to be paid in eBay gift cards.

Saw this amazing truck . Seller said she'd go throu ebay motors for a safe transaction. But was very nervous about it after research. Was told def a big scam using fake like ebay motors ads and payment forms. Her name is Irrma davis so Carolina. Add help would be appreciated. Thos cancer survivor cant handle much more? Thank you!!!!

This scam continues with somewhat different scenario. Seller is in Kansas; husband's car who recently died (heart attack), bad memories. After I thought about it more and did some research including contacting someone from eBay, they said it sounded like a scam. I knew it was too good to be true; 2009 Honda Accord for only $800. She did send me pictures of this nice looking black Honda parked in a driveway of a nice looking neighborhood. Some people just have too much free time.

Thanks for your post on this. You just saved me from a big loss. Same exact details on a deal I was try to purchase a car.

OMG SAME HERE!!! That’s EXACTLY why I’m on this site right now. This woman had the same story except now she’s in Fort Wayne. It’s a 2009 BMW only $1000 ?? Sounds so fishy I knew it was a scam despite the pictures of the car on a busy street

I just had similar senerio, this women was selling a white Honda Accord only 107000 miles for $1000. She showed me pictures and said ebay would deliver it to me. She said she was being deployed and her husband passed away a few months back. She then told me I would keep it for five days and then decide if I'm going to buy it. I am going to assume soon I will get a call or email asking for account info! Such a scam

I just saw this same scam on a rare, antique car. Pictures of a PERFECT 1963 Imperial convertible (531 made) for only $7,500 (fair value for this absolutely immaculate car would be $60,000 to $75,000). It was claimed to have only 11,000 miles on it. "Woman" wrote that husband died a few months ago (it was his car) and she has to sell to cover bills. She also said she had her thyroid removed and was convalescing at her parents' house in Nebraska, and had already arranged for the car to be shipped to the buyer.

The pictures were actually scans of old physical photographs found in high-end magazines of the day (LIFE for example), excellent quality, yet not the same rendering that today's point-and-shoot digital photography provides. No engine compartment or open-trunk pics provided, yet those pics are typical of classic car ads.

Huge red flags just popped up for me.

I've been shopping for a 1960's Corvair. Two weeks ago I got a letter from "Ruth Lee" who is recuperating from thyroid surgery at her late parents house in Nebraska. Her husband used to say "life is to short to drive a boring car".

This evening I just got a reply from "Anna Watkins" about a different car. Can you imagine my shock when her letter was EXACTLY the same as "Ruth Lee's", a word for word copy.

They must be sisters recovering from their thyroid surgery at their late parents house in Nebraska. I didn't know there was so much thyroid disease going around.

BTW, the cars in question were listed on Kloompy and Trovid. I'm beginning to think that every car for sale on the internet is a scam.

I'm changing my search strategy to joining enthusiast forums and looking there. Then I can do background checks with other forum members to confirm the validity of the seller.

Got this advert on Auto Trader of a 2011 Corrola with an email to contact seller. Said she was in London after a divorce and got the car awarded to her from her divorce. Requested for inspection, she said it shut up in a shipping company in Halifax. Requested for CARFAX report, said she is not in possession of the VIN but will find everything in a green bag under the driver's seat. That all she needs is my name, phone number and address to setup payment on ebay and will send it to me to inspect for 5 days after which I can pay. Found this so good to be true and don't see how that works.

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