You are here

Hang up on auto warranty robocalls

Share this page

Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are back — and so are vehicle warranty robocalls.

It starts when you pick up a call and hear a recorded message saying something about your vehicle’s manufacturer’s warranty. It might say that they’ve sent you several notices in the mail. They say you haven’t extended your warranty past the factory cut off, and they’re going to close your file soon if you don’t respond. And, you should press a number if you’re interested in renewing your warranty, or press a different number if you want to be removed from the list.

Slam on the brakes. This is an illegal robocall and likely a scam. The companies behind this type of robocall are not with your car dealer or manufacturer, and the “extended warranty” they’re trying to sell you is actually a service contract that often sells for hundreds or thousands of dollars. If you buy it, you may find that the contract doesn’t actually cover any problems you have with your car because of the restrictions in the fine print.

If you get one of these calls:

  • Hang up. Don’t engage with a company that reaches you with an illegal call.
  • Consider using an app or device to block unwanted calls. Learn more about how to do that.
  • Report the robocall at
Blog Topics: 
Money & Credit
Scam Tags:  Phone Scams


Yes, the calls are non-stop and I also receive snail mail from a
Vehicle Service Department-regarding my vehicle warranty

I have been getting a lot of these lately. I hung up and blocked the number. I think I reported it at least once. From someplace called Auto Warranty Services. But there is a big disconnect: I do not own a vehicle to warrant because I do not drive. Have never driven a vehicle and probably never will with my medical issues.

My car is out of factory warranty over a year already and I still have calls from them try to sell extended warranty. I just ignored these calls and once for a while they left a message in my voicemail. One time I pressed a number(forgot which one) to remove my phone from their list, but the call keep coming.

I got 2 letters and a phone call. They never give up. They need to be stopped now.

I have been receiving these calls no matter what I do. I do not answer them. I have reported to FTC and my phone tells me of potential scam calls. I still receive them and I am not the only one. They are unstoppable

Why do I get those "illegal calls"? My numbers are on the do not call registry!

They call whatever numbers they feel like calling. It doesn’t matter that they’re on a do not call list.

It was Vanessa this time. Susie stopped calling a while ago.
Can we sue these people? Are they even in the US?

I have been receiving calls from “Auto Warranty Services” constantly for at least a year on ALL of my phone numbers. I am up to number 5, yet I still get calls via spoofed numbers and they DO NOT STOP.

This has to be illegal and something needs to happen to these pieces of festering s*it.

When you get a call, and you hang up or block it, they will just
call from another number! We get alot of calls from one city near us, we don't answer but block. 2 minutes later, another call from the same number, only last number or two are different. Happens
everyday! They just don't get the message, that it won't be answered! The robo call doesn't know if it's being block, but
will keep calling! I'm tired of listing the calls on the do not call, because it does not help! Something has to be done!

Leave a Comment