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Online Security

It’s Privacy Awareness Week 2019

This week is Asia Pacific Privacy Authorities (APPA) Privacy Awareness Week, held annually to raise global awareness about privacy issues. This year’s theme “Protecting Privacy is Everyone’s Responsibility,” is part of what drives the FTC to act on behalf of consumers and businesses every day. Here are a few recent FTC efforts on privacy.

FTC’s Tech Support Takedown 2019

We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC’s newest Consumer Protection Data Spotlight was an eye-opener. People 60 and over were about five times more likely than younger people to tell us they lost money on this scam, even though they were less likely than younger people to say they lost money to many other types of scams.

Help avoid online order slow- or no-shows

Unless you enjoy the bustle of traditional holiday shopping, you’re probably thankful for being able to get what you need online. Unfortunately, the FTC has gotten reports from consumers who didn’t get their orders as expected – or never got them at all.

Here are tips to have a good online shopping experience:

Buying an internet-connected smart toy? Read this.

Before giving in to your kid's plea for a new toy, you may want to collect some information about it. Why? Well, for one thing, that toy may want to collect information about your kid. I’m talking about internet-connected smart toys with cameras, microphones, and sensors. The ones that know your kids’ voices (and yours). Smart toys that silently collect data on each interaction, listen to conversations, and share their location while kids play.

The Marriott data breach

Marriott International says that a breach of its Starwood guest reservation database exposed the personal information of up to 500 million people. If your information was exposed, there are steps you can take to help guard against its misuse.

Happy holidays! Shopping tips from the FTC

The gift-giving season is just around the corner, and the gift-buying season starts, oh, any minute now. The FTC has an early gift for you — tips to help you shop wisely and protect your personal information.

It’s National Cybersecurity Awareness Month

October is spooky enough with its ghouls and goblins. National Cybersecurity Awareness Month is here to remind us how to stay safe and secure from real (and maybe even scarier) threats – malware and scammers.

No gift cards for tech support scammers

Hey computer users, it’s time for a pop quiz.

A) You get an urgent call or email from a tech support company, saying your computer has a problem. Should you give the company remote access to your computer to make repairs?

B) A warning announcing “suspicious activity” or “security threat detected” appears on your computer screen. Should you call the number shown on the screen to talk to a technician?

C) One of these tech support companies asks you to pay for its services, maybe by using a gift card (like from iTunes or Amazon) or wire transfer. Should you?

Coming soon: new cybersecurity education for small business

Last year, we heard from small business owners about their cybersecurity challenges at a series of roundtable discussions the FTC hosted with some of its partners. What we learned is that small business owners need and want information on how to keep their computer systems and business data safe. So we’re planning to provide that to them. Later this year, the FTC will launch a small business education campaign on cybersecurity, in partnership with other federal agencies.

We share our plans for this business education campaign and other specifics about what we heard from small business owners in the new FTC’s staff perspective report Engage, Connect, Protect: The FTC’s Projects and Plans to Foster Small Business Cybersecurity.

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Jobs & Making Money

It’s National Password Day

When is the last time you reviewed the passwords to your bank account, e-mail or credit card accounts?

Today is a good day to do it. Why? It’s National Password Day. Together with the Better Business Bureau (BBB), we are sharing tips to make your passwords more secure.

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