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Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder. If you’re in this situation and a debt collector calls, it’s important to know...

Job losses have traveled hand-in-hand with the Coronavirus. If you’re having trouble paying your bills, you’re not alone. Here are a few things to keep in mind if a debt collector calls.

Consider talking with the collector at least once,...

Welcome to National Consumer Protection Week (NCPW) 2019. This marks 21 years of commemorating the important work that the FTC, state attorneys general offices and many community partner organizations do to protect consumers across the country....

Every year, millions of you tell us – and our partners – about the frauds you spotted. Last year, we heard from 3 million of you, and here’s some of what we learned from your reports:

We collected more than 1.4 million fraud reports, and...

Getting a call about a debt you don’t owe – or even recognize – can be annoying. It can be downright scary when the caller claims to be a lawyer and threatens legal action if you don’t pay.

Such are...

Do you work or volunteer with people who are concerned about debt or want to improve their credit? Then you might be interested in these three new free booklets. Delivery to your home or office is free, too. Each booklet also is available as an...

Have you ever gotten a call about a debt that isn’t yours? That’s known as a phantom debt, and today, the FTC and the New York Attorney General’s Office announced that they are suing two players in an alleged phantom...

Persistence pays off. Three years ago, I told you the FTC and New York Attorney General (NY AG) announced complaints against debt collectors that allegedly used a slew of abusive and deceptive tactics to pressure consumers into making payments on...

As the nation’s consumer protection agency, the FTC stands up for consumer rights. Every day, we work to shut down scammers and protect consumers everywhere. But we care just as much about empowering you. That’s why National Consumer Protection...

When a debt collector calls, it’s important to know your rights and what you need to do. The FTC enforces the Fair Debt Collection Practices Act (FDCPA), which makes it illegal for debt collectors to use abusive, unfair, or deceptive practices when...

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