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The first-person story about a retired business consultant’s tech support scam experience, what he did about it.

National Consumer Protection Week (NCPW) 2019 is just around the corner. This year, NCPW is March 3 – 9, 2019. That’s just about a month away, so now is the time to jump into planning.

During NCPW, government agencies and consumer...

Extreme weather and natural disasters can occur with little warning. This year’s floods and wildfires are proof of that. Are you ready to leave your home at a moment’s notice? You can reduce your anxiety about these...

Safety is priority one when it comes to dealing with a weather emergency or natural disaster. Sometimes that means you have to pack up and leave home, not knowing when — or if — you’ll be able to return.

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Tech support scams, which get people to pay for fake computer help or steal their personal information, are convincing. You might already know the signs of a tech support scam, but do your friends and family? Here’s what they need to know now:...

Smartwatches have quickly gone from sci-fi to commonplace, and it’s easy to see why. Users can conveniently manage messages, music, fitness, and more right from their wrists as they go about the day.

 But enjoying the convenience of a...

People who lost money to a telemarketing tech support scam will soon get an email with instructions to claim a partial refund. The refunds are the result of an FTC case against Advanced Tech Support, which also used the name Inbound Call Experts...

Imposter scams like phony tech support scams and IRS impersonator calls continue to hit computers and phones across the country. And the scammers behind them continue to make it tough to track them down by masking their caller ID information and...

If you get a pop-up to call a number to fix a virus on your computer, ignore it. It’s an imposter scam.

You’ve probably heard about the ransomware attack affecting organizations’ computer systems around the world. It seems to affect server software on organizations’ networked computers. But ransomware can attack anybody’s computer, so now is a good...

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