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You’ve probably spent a good part of 2020 doing some online shopping. Now that the holidays are here, you definitely want to be sure you — or your friends and family — actually get what you ordered. On this 11th day of Consumer Protection...

Welcome to the FTC’s 12 Days of Consumer Protection, a holiday series to help you save money and avoid scams.

Each day, we’ll cover a new topic — from shopping online and bogus shipping notifications to temporary job scams and fake...

An estimated 35 million Americans suffer from some degree of hearing loss. If you’re one of them, it’s important to know the difference between a hearing aid and a personal sound amplification product (PSAP).

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If you think you’re losing your hearing, consider seeing a doctor or other health professional who specializes in hearing loss. If a hearing aid is right for you, it’s a good idea to do some research. A hearing aid can be expensive. Here are a...

An estimated 30 million Americans suffer from some degree of hearing loss. If you’re one of them, you may be shopping for a hearing aid. There have been many technological advances in hearing aids in recent years, and finding the right one for...

If a company offers you a free trial, what have you got to lose? Maybe plenty. Hidden strings attached to a deal can tangle you up in hard-to-escape buying plans that charge you for products or services you don’t want.

The FTC says that’s...

Before you head to a car dealer, take a few minutes to watch four new 60-second videos from the FTC: Spotting Deceptive Car Ads, Buying a Used Car, Financing a Car, and Understanding Car Add-ons. You’ll get quick, important tips for each stage of...

It’s great getting stuff for a deal or as a free sample. But when a seller says something is cheap or free, then sends you a whopping bill, that’s not so great — and it’s against the law.

In three unrelated cases, the FTC sued Kleritec,...

I know what you’re thinking. It’s barely Halloween and the Christmas decorations are up. You’re worried because you don’t have a lot of cash or don’t want to run up a lot of debt.

The good news is that some sellers offer layaway to help...

Use this sample to draft a letter disputing a debit card charge.

[Date]

[Your Name]

[Your Address, City, State, Zip Code]

[Your Account Number]

 

[Name of Debit Card Issuer]

[Billing Inquiries]...

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