Tag: purchase

It’s great getting stuff for a deal or as a free sample. But when a seller says something is cheap or free, then sends you a whopping bill, that’s not so great — and it’s against the law.

In three unrelated cases, the FTC sued Kleritec,...

I know what you’re thinking. It’s barely Halloween and the Christmas decorations are up. You’re worried because you don’t have a lot of cash or don’t want to run up a lot of debt.

The good news is that some sellers offer layaway to help you...

Use this sample to draft a letter disputing a debit card charge.

[Date]

[Your Name]

[Your Address, City, State, Zip Code]

[Your Account Number]

 

[Name of Debit Card Issuer]

[Billing Inquiries]

[...

Have you ever been invited to an in-home sales party and felt pressured to buy something? Well, if you regret your purchase, the FTC’s Cooling-Off Rule may be able to help. But time is of the essence.

The Rule gives you a 3-day right to...

The FTC’s Cooling-Off Rule gives you a 3-day right to cancel a sale made at your home, workplace or dormitory, or at a seller’s temporary location, like a hotel or motel room, convention center, fairground or restaurant. It also applies when you...

The holidays are over. Hope you had a grand time! I know I did, but I also know a few people who are experiencing a bit of post-holiday frustration with products and services they bought. But never fear, the FTC is here with some tried and true...

Free trial programs often come with catches — expensive catches. If you get an offer to try a product or service for "free" be sure to read the fine print and know how to stop a company from billing you if you're not interested in buying after...