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You don’t have to wait forever for things you order to arrive. And, you can dispute charges for things that didn’t arrive or that you didn’t accept. As for products that show up that you never ordered, you don’t have to pay for them. Federal laws...

If someone you care about is in jail or prison, you might be thinking about getting them a magazine subscription. The FTC wants you to know that some magazine subscription companies might make promises they don’t keep — and you could wind up...

Unless you enjoy the bustle of traditional holiday shopping, you’re probably thankful for being able to get what you need online. Unfortunately, the FTC has gotten reports from consumers who didn’t get their orders as expected – or never got them...

It’s great getting stuff for a deal or as a free sample. But when a seller says something is cheap or free, then sends you a whopping bill, that’s not so great — and it’s against the law.

In three unrelated cases, the FTC sued Kleritec,...

I know what you’re thinking. It’s barely Halloween and the Christmas decorations are up. You’re worried because you don’t have a lot of cash or don’t want to run up a lot of debt.

The good news is that some sellers offer layaway to help...

When you want free consumer information — for yourself or a group — the FTC is ready to take your order. Looking for identity theft brochures to share with your book club? We’ve got them. Online safety handouts to use in the classroom? Right here...

The calendar says August: time for TV re-runs, back-to-school sales and the beginning of the futbol season. It’s also time to start planning for Hispanic Heritage Month.

The FTC has free resources to help people learn their rights and...