Tag: complaint

Persistence pays off. Three years ago, I told you the FTC and New York Attorney General (NY AG) announced complaints against debt collectors that allegedly used a slew of abusive and deceptive tactics to pressure consumers into making payments on...

Is your number one of the more than 229 million phone numbers on the National Do Not Call Registry? Then you might be interested in the FTC’s just-released National Do Not Call Registry Data Book, which gives an overview of the Registry and...

It’s a reality of the times we live in — scammers can target people a mile, an ocean, or even several continents away. These kinds of cross-border scams are all too common, and working with other countries to help protect you is more important...

If you follow this blog, you probably have seen our fotonovelas. These are short graphic novels in Spanish that tell stories about scams prevalent in Latino communities. The fotonovelas are based on real stories from people...

What are the warning signs of a scam?

Tired of getting unwanted calls like illegal robocalls? We don’t even need to ask, right? Maybe you’ve wondered if filing a complaint actually makes a difference?

Your complaints are vital to the...

Three years ago, the FTC created its first fotonovela – a graphic novel to help...

Our new fotonovela, Talking about Scams, tells the story of Eva and her husband, Pablo, who learn how talking about a scam can help someone avoid falling for a scam.

As the story illustrates, if you think you spotted a scam, it’s a...

If you’ve defaulted on a federal student loan, chances are you’ll hear from a debt collector.

Debt collectors must obey the law when trying to find people who owe money. One student loan debt collector — GC Services, LP — failed to follow...

If you’ve got a wireless network, your wireless router connects your computer and other devices to the internet. If it’s reasonably designed and configured, the router also is a gate that should prevent hackers from accessing your devices and...

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