Tag: complaint

Three years ago, the FTC created its first fotonovela – a graphic novel to help Spanish-speakers spot and stop frauds targeting Latino communities. To date, we’ve published seven...

Our new fotonovela, Talking about Scams, tells the story of Eva and her husband, Pablo, who learn how talking about a scam can help someone avoid falling for a scam.

As the story illustrates, if you think you spotted a scam, it’s a...

If you’ve defaulted on a federal student loan, chances are you’ll hear from a debt collector.

Debt collectors must obey the law when trying to find people who owe money. One student loan debt collector — GC Services, LP — failed to follow...

If you’ve got a wireless network, your wireless router connects your computer and other devices to the internet. If it’s reasonably designed and configured, the router also is a gate that should prevent hackers from accessing your devices and...

In the hustle and bustle of the holiday season, it pays to slow down and take some precautions when shopping online. You see, the FTC has recently seen a spike of complaints about online retailers who didn’t deliver goods when they said they...

Last May, we told you that the FTC, along with all 50 states and the District of Columbia, announced a complaint against four sham charities. Children’s Cancer Fund of America and the Breast Cancer Society agreed to shut down, but Cancer Fund of...

Exceptionally talented sports legends, musicians, and actors all have something in common – halls of fame. At the other end of the spectrum are banned debt collectors. They, too, get special recognition… in the FTC’s hall of shame.

A year...

The FTC received more than 3 million complaints in 2015. That’s up from 2.5 million in 2014. Some of the increase can be attributed to the fact that more people know to complain to the FTC about bad business practices, frauds and scams....

Okay. FTC videos may not have a star-studded array of Hollywood actors, but they are entertaining. What’s more, they offer practical, useful, and memorable messages that can save you money, time, and aggravation.

Our free videos can tell...

Are you a veteran going back to school for a degree or professional certificate? We’ve taken time this week to thank and honor you and other veterans for your service, but we also want to help. That’s where you come in — we need to hear from you...

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