Tag: complaint

It’s a reality of the times we live in — scammers can target people a mile, an ocean, or even several continents away. These kinds of cross-border scams are all too common, and working with other countries to help protect you is more important...

If you follow this blog, you probably have seen our fotonovelas. These are short graphic novels in Spanish that tell stories about scams prevalent in Latino communities. The fotonovelas are based on real stories from people...

What are the warning signs of a scam?

Tired of getting unwanted calls like illegal robocalls? We don’t even need to ask, right? Maybe you’ve wondered if filing a complaint actually makes a difference?

Your complaints are vital to the...

Three years ago, the FTC created its first fotonovela – a graphic novel to help...

Our new fotonovela, Talking about Scams, tells the story of Eva and her husband, Pablo, who learn how talking about a scam can help someone avoid falling for a scam.

As the story illustrates, if you think you spotted a scam, it’s a...

If you’ve defaulted on a federal student loan, chances are you’ll hear from a debt collector.

Debt collectors must obey the law when trying to find people who owe money. One student loan debt collector — GC Services, LP — failed to follow...

If you’ve got a wireless network, your wireless router connects your computer and other devices to the internet. If it’s reasonably designed and configured, the router also is a gate that should prevent hackers from accessing your devices and...

In the hustle and bustle of the holiday season, it pays to slow down and take some precautions when shopping online. You see, the FTC has recently seen a spike of complaints about online retailers who didn’t deliver goods when they said they...

Last May, we told you that the FTC, along with all 50 states and the District of Columbia, announced a complaint against four sham charities. Children’s Cancer Fund of America and the Breast Cancer Society agreed to shut down, but Cancer Fund of...

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