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You don’t have to wait forever for things you order to arrive. And, you can dispute charges for things that didn’t arrive or that you didn’t accept. As for products that show up that you never ordered, you don’t have to pay for them. Federal laws...
Was your credit or debit card charged for something you returned, ordered but never got, or don’t recognize? Were you charged without your permission, more than you agreed to pay, or for things you didn’t buy? There are many reasons why you might...
Some companies promise you a loan or credit card regardless of your credit history. But they want you to pay a “processing” or other fee first. Those are scams. Learn the telltale signs. What Is an Advance-Fee Loan Scam? Warning Signs of an Advance...

Scams can target specific communities, but they affect people in every community.

No matter what community you live in, or feel a part of, you can help protect yourself and your whole community against frauds and scams by using the FTC’s...

On this 2nd day of Consumer Protection, it’s all about online shopping. Because that’s what we can do this year, right? (OK, it’s a lot of what we do any year.)

If you’re spending some of your hard-earned money online, make sure...

Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name? That’s identity theft.

If any of this...

Monthly credit card bills can be a drag, especially when you’re feeling financially strapped. Finding ways to lower those bills — sometimes by simply calling your credit card company...

When you’re having trouble paying your credit card bills, getting a lower interest rate to keep your balance in check could be a game changer. Unfortunately, companies that promise to get you those lower rates often end up leaving you deeper in...

Did you recently get an official FTC letter from “me”? That’s in quotes because it wasn’t actually from me. And the letter wasn’t official, or even from the FTC at all. In fact, scammers have been faking official-looking letterhead to write scary...

It’s almost summer! Right now, you probably have beaches on the brain or you’re thinking about that long-planned trip abroad. Before you head out, take steps to help keep your dream vacation from becoming a nightmare:

Do some research —...

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