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COVID opened the door for scammers to double down on their worst practices, while preying on consumers during an unprecedented global pandemic. That includes some bad actors who have been taking advantage of online shoppers in search of hard-to-...

Is information on your credit report correct — just not so good? No one promising to repair your credit can legally remove information if it’s both accurate and current. But there are steps you can take to fix mistakes and improve your credit. Maybe...
You don’t have to wait forever for things you order to arrive. And, you can dispute charges for things that didn’t arrive or that you didn’t accept. As for products that show up that you never ordered, you don’t have to pay for them. Federal laws...
Was your credit or debit card charged for something you returned, ordered but never got, or don’t recognize? Were you charged without your permission, more than you agreed to pay, or for things you didn’t buy? There are many reasons why you might...
Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want. Information To Include in Your Letter Sample...

Last month, the FTC filed its first case against an online seller that failed to ship next-day personal protective equipment (PPE) as promised. Today, we have an update: the FTC is filing three more cases as part of a continuing effort to address...

Facemasks and other types of personal protective equipment (PPE) have been in high demand since the COVID pandemic began. Many people have flocked to online retailers to place orders. According to the FTC, some people have paid money and waited,...

If you’ve been reading our new year, new credit series, then you have your credit report and learned how to read it. But what if you see mistakes? Maybe it’s an account that you didn’t open, an error in your name or address, or a bankruptcy that...

With the start of a new year, many of us want to get our finances in order. We often think about budgeting, but what about credit? To help you get a handle on credit, we’ve put together a four-part blog series: (1) why does your credit matter; (2...

At the FTC, one lawsuit can lead to another. Two years ago, the FTC shut down Money Now Funding, a scam that promised people they would earn thousands to find and refer small businesses in need of a loan. After people paid the...

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