Consumer Information Blog

You Know Something We Don’t Know

Want to know what kind of scams we’re hearing about related to the Affordable Care Act?  Some of you have told us what you’re seeing. And we’re hoping that more of you will fill us in.

Here’s what we know so far...

Blog Topics: 
Health & Fitness

Helping Victims of the Flooding in Colorado — Make Sure Your Donations Count

It’s heartbreaking to see people lose their lives, homes, businesses, pets and livestock to ravaging floodwaters. But it’s despicable when scammers exploit such tragedies to tug at your heartstrings and appeal to your sense of generosity.

That’s why the Federal Trade Commission, the nation’s consumer protection agency, urges you to be cautious of potential charity scams in connection with the ongoing flooding in Colorado.

Charity Scams

 

Blog Topics: 
Money & Credit

Vexing Texts

Who doesn’t like to get something for free? That’s what scammers are hoping when they send out messages like this:

You've been selected for a free $1000 giftcard!

Enter the code 'FREE' at yourfavestore.com.shop.biz to get it now.

Only 112 left! Text OUT to stop.

But if you do as the text says, you’ll end up at a website that requires you to give up your personal information to claim your “free” gift. Once you’ve shared your information, the site pushes you to sign up for more than a dozen risky trial offers (which aren’t free) to qualify for the supposedly free gift card they promised you.

Blog Topics: 
Privacy & Identity

Hispanic Heritage Month: Empowering Latino Communities

As we kick off Hispanic Heritage Month celebrations, we think of all the wonderful contributions Latinos have made throughout U.S. history. From Civil War Admiral David G. Farragut to union leaders César Chávez and Dolores Huerta, baseball’s Roberto Clemente, Nobel Prize winner Severo Ochoa and Supreme Court Justice Sonia Sotomayor, the list of Latinos who have empowered the U.S., and all of its communities, is endless.

Ring, Ring! More Robocall Settlements

As part of its ongoing effort to end illegal robocalls, the FTC announced settlements with two more unscrupulous companies that made prerecorded calls to trick consumers into paying for deceptive credit card interest rate reduction plans.

Robocall Audio Tip

Guarding Against Identity Theft After a Weather Emergency

As you recover from a weather emergency, you will need to share personal information to get relief benefits or replacement identification documents from government agencies and organizations: Be cautious. Identity thieves may pose as government officials or representatives for government agencies. Ask for identification, and when possible, initiate contact yourself using information posted on official websites or in official information dissemination areas.

Blog Topics: 
Privacy & Identity

After a Weather Emergency: Repair or Replace Appliances?

Deciding whether to repair or replace damaged appliances is an important safety issue. Corrosion of clogged parts can cause a fire, explosion or electrical shock. Consider these factors when you decide to repair or replace your appliances.

Weather Emergencies

Blog Topics: 
Homes & Mortgages

Who Are You?

You get a call from someone saying she works for the U.S. Citizenship and Immigration Services (USCIS). She seems to know exactly who you are. She might already know your name and address, and might even know what kind of visa you’ve applied for. She says you have to pay a new fee – and, if you don’t wire money immediately, your hopes of immigrating will be lost. She might even threaten you with arrest or deportation.

Blog Topics: 
Money & Credit

A False Lens of Security

Thinking of buying an IP camera to keep an eye on your home or business when you’re away? Or maybe you‘ve already set up a security camera that you can access remotely? If so, you’ll want to read today’s news from the FTC.

Security Image

Online Payday Loan Brokers: Adding Insult to Consumer Injury

If you need some fast cash, you may be tempted by ads touting online payday loans. But before you click on a link and share your personal information, I have a cautionary tale to share.

Blog Topics: 
Money & Credit

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