When you want free consumer information — for yourself or a group — the FTC is ready to take your order. Looking for identity theft brochures to share with your book club? We’ve got them. Online safety handouts to use in the classroom? Right here. Bookmarks about charity fraud to distribute at a community fair? Absolutely. Our new and better bulkorder site is your gateway to almost 200 free publications for consumers and businesses.
The FTC has seen some truly abusive phone scams. But, in a case announced today, Centro Natural scored a hat trick. According to the FTC’s complaint, Centro Natural violated the Telemarketing Sales Rule, including the rules of the Do Not Call Registry, the FTC Act, and the Fair Debt Collection Practices Act.
If you’re looking to run your own business, you might be tempted by ads that claim you can buy into a ready-made business opportunity and make a lot of money. But some companies touting big earnings are promising more than they can deliver, and the FTC is taking action to stop them.
Staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) are ready to host the Debt Collection and the Latino Community roundtable, tomorrow, October 23rd, in Long Beach, CA.
If you want to shop “green,” you might choose a product that says it’s biodegradable, compostable or recyclable. Environmental claims and labels can influence our choices, so it’s important they tell the real story.
The story: a company says its product will help you lose weight without diet changes or exercise, and you can try it free — 100% satisfaction guaranteed.
The reality: the company can’t support — or deliver on — those weight loss claims. If you give your credit or debit account number, you get charged $60 to $210 every month — and it’s almost impossible to get a refund.
According to the Centers for Disease Control and Prevention (CDC), the unprecedented Ebola epidemic in West Africa has taken the lives of more than 4,000 people. Many people are asking how they can help. If you’re looking for a way to give, the Federal Trade Commission, the nation’s consumer protection agency, urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised.
I confess… I once was a mystery shopper. Decades ago, I shopped at stores to see what they were charging for certain products and visited restaurant chains to evaluate the food and service. I wrote up a report, sent it in, and received a check for my work. Nothing I could make a living from, but it helped fill the gas tank.
Back then, it didn’t occur to me that responding to a mystery or secret shopper ad could set me up for a scam. Now I know – if you’re looking to make extra money as a mystery shopper, it pays to do some homework to make sure the job is real.
Attorney, Division of Consumer and Business Education
Ready to start booking your next vacation? Maybe you’re thinking about renting a house or condo. These days it’s easy to connect directly with property owners who advertise their vacation homes online, and you’ve probably heard wonderful stories from people who rent vacation properties. We have, too. But we’ve also heard from people who’ve fallen for vacation rental scams.