Consumer Information Blog

Mile-high collaboration

The law enforcement community recently came together in Denver at a Common Ground Conference sponsored by the Colorado Attorney General and the Federal Trade Commission.

Blog Topics: 
Money & Credit

An alternative perspective

For many of us, homeopathy is one of those things we’ve heard of… but we might not be able to describe it, exactly. It’s a form of alternative medicine, and is based on the view that a substance that causes symptoms of an illness in a healthy person will — when diluted to a level that’s nearly undetectable — cure similar symptoms in sick people.

Why are we talking about this?  Well, the FTC will be hosting a free, public workshop on September 21, 2015, to take a closer look at advertising for over-the-counter homeopathic products.

Blog Topics: 
Health & Fitness

Paying your friends through an app? Read this.

Imagine you’re at a restaurant with your friend. She pays the check, and says you can pay her back. Do you:
a) write an IOU on a napkin?
b) pull out a wad of cash and give her exact change?
c) take out your phone and pay her through a mobile payment app?

If you answered c), this post is for you.

Like apps that let you pay at stores with your phone, “peer-to-peer” payment services can be a convenient way to pay friends. But before you use one — or use one again — check the app’s settings for available security features.

Older adults get into the act online

As May ends, we’re wrapping up Older Americans Month, with its theme “get into the act.” But it’s not too late for older Americans to get into the act online. If you’re an older adult who’s active online (or maybe you know one), here are some online safety tips to share. 

Your best bet for pet meds

Americans love their pets – 65% of households have one. But when Fido or Felix gets sick, most pet owners end up paying out-of-pocket for medications, and few people have pet health insurance that covers this expense. This is an important economic issue for consumers, so the FTC hosted a public workshop and gathered information about the sale of pet medications. Here are some of the findings.

Blog Topics: 
Money & Credit

Lessons learned

Getting a professional certification or earning your degree can help move your career to the next level. But some for-profit schools promise a lot more than they can deliver, leaving you on the hook to pay for schooling but not qualified to do the job you paid to train for. To stop those unsupported – and sometimes outright false – promises, the FTC brought charges against Professional Career Development Institute. You may know them as Ashworth College. The FTC announced today that Ashworth settled the FTC’s charges that they misrepresented what their programs could do for students.

Blog Topics: 
Jobs & Making Money

Sham charities inflate gift-in-kind numbers to deceive donors

Charities rely on generous donations – cash and gifts-in-kind – to help people in your community, across the country, and around the world. Gifts-in-kind are non-cash donations – things like food, clothing, equipment and medical supplies.

Normally, charities give those gifts directly to people in need, or to other charities for redistribution. But a recent complaint against four sham charities by the FTC and law enforcement partners in every state and the District of Columbia shows that’s not always what happens.

Blog Topics: 
Money & Credit

Shutting down a sweepstakes scam that sought out seniors

In the past few years, you’ve heard warnings from us about different scams that offered prizes like money, jewelry, or vacations – all in exchange for a fee. And we’ve heard from you to the tune of more than a quarter of a million complaints about prize and sweepstakes scams in the last three years. Thanks in part to those complaints, today the FTC put a stop to a sweepstakes scam targeting older people.

Blog Topics: 
Money & Credit

Can debt collectors message you for money?

It could start with an unexpected text message or email like this:


Hold on. The message is a lie. You don’t have payment arrangements with anyone. So who’s messaging you for money?

Blog Topics: 
Money & Credit

Did you get a consumer complaint notification from the FTC? It’s a scam.

Thanks to emails and calls from people who sensed something wasn’t right, we’ve heard that an FTC imposter scam we’ve written about before is back.

The email tells you there’s a complaint against your business, and wants you to click on a link. Here’s what one of the scammy emails said: