Consumer Information Blog

Top 10 consumer protection blog posts of the year

It’s time to dust off the red carpet—actually, it’s more of a government-issued gray, but we’re dusting it off nonetheless—to bring you our top 10 consumer blog posts of the year.

Having charitable thoughts? Give thoughtfully!

As the year comes to a close, you might be getting lots of requests for charitable donations. If a cause tugs at your heartstrings, but the charity is unfamiliar to you, take a few minutes – and a few steps – before giving.

Blog Topics: 
Money & Credit

Kicking Back for the New Year? Just Don’t Serve Teens Alcohol.

We all kick back a little during the holidays to enjoy fun times with family and friends. But having fun doesn’t mean relaxing the rules – especially when it comes to teens and alcohol. If you’re throwing a New Year’s party – or attending one – keep the celebrations safe by keeping an eye on people under the age of 21.

We Don't Serve Teen's Logo

Blog Topics: 
Health & Fitness

Checking in with the older adults in your life

Chances are, the older people in your life are wise to scams – and may even have taught you how to spot and avoid them. But, if you’re spending time together over the holidays, here are some things you can do to make sure that your friend or loved one is safe from a fraudster’s grasp.

Blog Topics: 
Money & Credit

What’s worse than stale coffee? Stale Java.

If you own a computer, you’ve probably seen this message before: Java Update Available. You know that leaving outdated software on your computer can make it more vulnerable to viruses and malware, so you’ve always agreed to the updates. Unfortunately, the FTC says keeping Java updated didn’t necessarily keep it secure.

Blog Topics: 
Privacy & Identity

Shopping for cash?

Who isn’t looking for a little extra cash at the holidays? An offer for an easy – and fun – job could seem like just what you need. That’s the email offer I got from a major retailer (or so it said) last week:

“Holidays are coming we need you in our team. We are hiring holiday shoppers. No experience needed, just an honest opinion. The job requires you to shop and evaluate our employees. You will get paid to shop and keep the products.”

While there are legit mystery shopper jobs out there, we almost never see them in offers that show up in your inbox. Or in the classified ads. Or on telephone poles. Or on your phone. So, before you apply, here are some things to think about.

LifeLock agrees to pay $100 million for allegedly violating FTC order

Have you ever wondered what happens when a company is charged with violating a settlement order with the FTC? Well, ya got trouble. I mean trouble with a capital “T”. And for LifeLock, that trouble comes partly in the form of full refunds of up to $100 million for consumers affected by its alleged order violations.

Blog Topics: 
Privacy & Identity

Companies pay for collecting kids’ information without permission

As a parent, you have control over the personal information companies collect online from your kids under 13. This includes your child’s name, address, phone number, email address, and information the companies can use to track your child’s online activities. The Children’s Online Privacy Protection Act (COPPA) gives you tools to do that. If a site or service is covered by COPPA, it has to get your permission before collecting personal information from your child and it has to honor your choices about how that information is used.

Blog Topics: 
Privacy & Identity

NCPW 2016 is March 6-12 — but consumer savvy is an everyday thing

What’s going on with you?

Concerned about data breaches and identity theft? Living on your own for the first time and thinking about budgeting, credit, renting an apartment or buying a car? Were you the victim of a scam? Misled by false advertising claims? Or do you just want to get smarter about products and services you’re considering?

Whatever’s happening in your world, when it comes to protecting your money and guarding your information, National Consumer Protection Week is a great time to get the best consumer resources from federal, state and local agencies and consumer advocacy groups across the nation. NCPW 2016 is March 6-12.

What have we done for you lately?

If you’re a regular reader here, you might know the FTC gets more complaints about debt collection than about any other industry. And you might have read a thing or two about what we do about debt collection. Like the giant law enforcement sweep last month, where 70 partners nationwide brought more than 115 cases against bad debt collectors. Or the cases we bring ourselves – and the refunds we’ve gotten for people. Or the nearly 100 debt collectors we’ve banned from the industry.

These efforts have stopped a lot of bad guys: put them out of business, taken the cars and houses they bought with the money they stole, and helped clean up the debt collection industry. But your reports of ongoing bad behavior tell us there’s more to do. So this year, we decided to add a new approach into the mix.

Blog Topics: 
Money & Credit

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