Consumer Information Blog

How to solve your post-holiday consumer problems

The holidays are over. Hope you had a grand time! I know I did, but I also know a few people who are experiencing a bit of post-holiday frustration with products and services they bought. But never fear, the FTC is here with some tried and true tips to help resolve your problems. The fact is, most businesses want to keep you happy so you'll keep coming back.

Blog Topics: 
Money & Credit

Top blog posts of 2014

It’s that time of year when everyone’s compiling their Best of 2014 list. We didn’t want to miss the fun so here’s our own list of the 10 Most Read Consumer Blog Posts of 2014.

We Don’t Serve Teens — even on New Year’s Eve

What are your plans for New Year’s Eve? Maybe you’re watching the ball drop in Times Square on TV, having a get-together at home, or going out for a night on the town. Whatever your plans are, let’s make sure that those under the age of 21 ring in the new year without alcohol.

We Don't Serve Teens logo

Blog Topics: 
Health & Fitness

For 2015 — resolve to back up your digital life

What’s worse than losing all the photos and important files on your computer? Knowing you could have prevented it.

Back it up

Blog Topics: 
Privacy & Identity

These anti-aging claims could leave you light-headed

A “solar-powered” lotion that transforms UV rays into red light to give you the same anti-aging results you’d get from laser treatment in a doctor’s office, or from an FDA-approved at-home red light device?

An eye lotion that works as well on your eyes as a surgical eye lift? 

A body lotion that mimics the effect of a lobster hormone — one that causes their bodies to shrink before molting — to help you shrink, too?

Photodynamic Ad

Blog Topics: 
Health & Fitness

Auto dealer that lured customers with lies and deceit answers to the FTC

I don't know about you, but I'm concerned when businesses don't play by the rules. Case in point: Businesses are not allowed to lure customers in with deceptive advertising only to tell them the truth later in the transaction. But the FTC says that's just what a Nissan dealership in Mesquite, Texas, did.

Blog Topics: 
Money & Credit

FTC thwarts company’s mole, skin tag, and wart-removal claims

So, a frog hops into a bar and says, “Hey, did you hear the one about DermaTend?” Apparently, explained the frog, ads said this product removed moles, skin tags and warts — fast and permanently. Better yet, it was supposedly doctor-recommended and clinically proven. Said the frog, “Sounds like the answer to a frog’s dream, right? But then I heard the FTC just filed a complaint in federal court charging the advertiser, Solace International, with deceptive advertising. And that’s no joke.”

Blog Topics: 
Health & Fitness

Does that ABC app track your child?

Your young child is playing an educational app with cute cartoon characters. It’s teaching her letters, shapes, and numbers. But did you know that while your child is learning her ABCs, someone else could be learning where your child is?

Blog Topics: 
Privacy & Identity

Business Directory Scams: Information? Puh-leez.

Listing your business in a directory can be an effective way to advertise the products or services you offer potential customers. But be sure you know what you’re getting for your money... and that you even asked for the listing in the first place.

Blog Topics: 
Jobs & Making Money

How NOT to use a gift card

Thinking about giving a fancy new gadget as a holiday gift? Or maybe there’s something on your wish list that Santa forgot to bring? If so, you might be tempted by an ad for high-tech at a low price. But if a merchant other than Amazon.com asks you to pay using an Amazon gift card, it’s probably a scam. In fact, Amazon’s gift card terms don’t allow you to use Amazon gift cards to make payments anywhere besides amazon.com and a few specific sites.

Blog Topics: 
Money & Credit

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