Consumer Information Blog

Partners bring more than 100 debt collection enforcement actions

When you get more complaints about debt collection than about any other industry, what do you do? If you’re the FTC, you partner with 73 federal, state and local government agencies to bring down the hammer on illegal debt collection. And you collectively bring 115 law enforcement actions, including three brand new cases announced today by the FTC, bringing to 11 the number of cases the FTC has filed against 52 defendants so far this year. That’s more than in any year in FTC history.

Blog Topics: 
Money & Credit

A lesson in phantom debt collection

Haunted by debt collectors? Here’s a chilling thought: some debt collectors are calling about debts that aren’t real. The FTC says a company calling itself “Delaware Solutions” and “Clear Credit Solutions,” did just that.

Blog Topics: 
Money & Credit

Free phones for veterans? Not quite.

You walk out of a VA facility, and see a booth with people offering free phones and cell service for veterans, all thanks to a government program. It sounds compelling, right?

“Free” might end up costing you a lot of money. The FTC has heard about booths like these — and what happens next. Months later, veterans who signed up for the program get notices saying they need to provide personal information and documents to prove they meet the income requirements — something the people pitching the program never mentioned. Many veterans find that their incomes are too high to qualify for the program, and face losing service or paying for something they thought would be free.

Blog Topics: 
Money & Credit

Teaching financial literacy? FTC gives you a Jump$tart

When teachers from across the country meet to improve their ability to teach personal finance, we’re ready to help.

Blog Topics: 
Money & Credit

It would be so wise!

I know what you’re thinking. It’s barely Halloween and the Christmas decorations are up. You’re worried because you don’t have a lot of cash or don’t want to run up a lot of debt.

The good news is that some sellers offer layaway to help you spread your payments out. You start paying early and they hold on to your gifts until you pay them off. But bear in mind that layaway fees and policies can vary a great deal. Check them carefully before you sign up.

Blog Topics: 
Money & Credit

FREE resources for educators

Are you a teacher looking for online safety resources to share with your students? You’re in luck. The FTC offers FREE resources on topics including cyberbullying, using public Wi-Fi safely, advertising literacy, downloading apps, protecting personal information online, and much more.

Image of kids using smartphones

Blog Topics: 
Privacy & Identity

When dead debt comes back to life

With Halloween almost here, we’ve got a question for you — are your zombie-fighting skills up to snuff?

We’re not talking about fighting just any zombie — this time your undead enemy is zombie debt.

Zombie debt is debt you think is dead, gone, and forgotten, but has somehow come back to life. Here are some tips for battling zombie debt when a collector resurrects it.

Blog Topics: 
Money & Credit

Copycat scammers and the visa lottery

Each year, the U.S. State Department holds a Diversity Visa (DV) lottery and millions of people from eligible countries enter their names. They hope to win a chance to apply for a U.S. visa and become legal permanent residents. The State Department runs the only legitimate site for the lottery: www.dvlottery.state.gov, and there’s no fee to enter. If you get an email or see a website that claims to be about the DV lottery, but asks you to send money, don’t click on a link or give up personal information.

Image of narrator of Diversity Visa Lottery video

Blog Topics: 
Money & Credit

Don't forget the debt

When a loved one passes away, the last thing on your mind is hassling with debt collectors. But you may have the job of managing the deceased’s assets – and you could find yourself handling an estate that includes outstanding debts. Keep these considerations in mind.

Blog Topics: 
Money & Credit

Gamers: Avoid the phishing hook

Did you ever get an email that seemed legit, but it asked you to click a link or give up some personal information? Well, if you play massive multiplayer online games, be warned: phishers are looking for ways to get those emails into your inbox.

Blog Topics: 
Privacy & Identity

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