Consumer Information Blog

Weather emergencies: Getting your financial house in order

When it comes to preparing for a weather emergency, a flashlight with fully charged batteries is a must. Know what else can make life after a storm easier? If your financial documents are up-to-date, in one place, and portable. Consider scanning your documents or moving them online so you have a digital record of them, as well. Here’s a basic list of what to gather.

Blog Topics: 
Money & Credit

Back-to-school shopping tips from the FTC

From crayons to clothing and computers, it’s back-to-school shopping time! Before you head to the mall or go online, the FTC has some tips to help you get the most for your money.

Blog Topics: 
Money & Credit

Avoiding Money Wiring Scams

Imposters. Impersonators. Fakes. Frauds. Phonies. You might call them by different names but these scam artists have one thing in common: they pretend to be someone they aren’t and tell you a bogus story to con you into wiring them money.

Blog Topics: 
Money & Credit

How to dispute credit report information that can’t be confirmed

Would you know what to do if a debt collector reported a debt to a credit reporting agency and then went out of business, leaving no one to confirm or legally collect the debt?

Blog Topics: 
Money & Credit

Too close to call

Got a question about a product or an account from a big-name online retailer that makes you want to speak directly to their customer service representative? What do you do first? Go to their website, of course. Can’t find a phone number there? Then you may do what seems like the next best thing and just type the company name into a search engine.

But the FTC warns consumers that it’s a mistake to assume that all toll-free numbers that pop up in a search are legitimate customer service lines. Some are run by scammers out to hijack your credit card number or install malware on your computer.

Advanced password tips and tricks

Time to create another password? Make it a secure one. A little extra attention when you create a strong password can prevent an attacker from getting access to your account.

Supporting veterans at the VFW’s national conference

I recently spent a few days meeting many of our nation’s veterans at the annual VFW and Lady’s Auxiliary conferences in Pittsburgh. An estimated 12,000 delegates, dignitaries and guests convened in the Steel City, a little more than 100 years after the VFW was formally organized there by veterans of the Spanish-American war. This year’s convention included a speech by President Obama, workshops about veterans’ assistance, informational exhibits, a health fair, organizational business meetings and awards presentations.

Life happens…

What’s going on in your life today? Preparing to graduate? Have a changing family dynamic? Returning from military service? Or just moving into this country?

Big life changes seem to come frequently, and they don’t just impact your daily routine — they can affect your finances, too. Here are some ideas to help you land on your feet when you face a change.

Got 3 minutes for computer security?

Watch this video from to learn how to foil a hacker — and keep your computer as secure as your most valued possessions.

image of computer security video

Card cracking: Not what it’s cracked up to be

The scam is called card cracking and it may start off innocently enough. You see a post on a social media site announcing a contest. Or maybe a webpage that claims to have a celebrity affiliation is offering a gift card giveaway.

The variations are endless, but here’s the tip-off that fraud is afoot. At some point, you’re asked for your bank account information, PIN number, or online banking credential. That’s when you can bank on the fact that those “innocent” offers aren’t what they’re cracked up to be.

Blog Topics: 
Money & Credit