Consumer Information Blog

Variations on a Scheme

We’ve heard reports that a variation on an old scam is making the rounds. It sounds like this:

<Ring, ring>

Unsuspecting person who answers the phone:  Hello?

Scammer who is calling:  Ma’am, I’m calling from the government. We’re about to send out national medical cards for the new Affordable Care Act. You’re one of the lucky people to get yours first...

Pressing Questions

On Friday, many of my colleagues will be joining the US Department of Justice’s Civil Consumer Protection Branch at the Second Annual Consumer Protection Summit.

On the agenda for the day are these hot topics...

This is National Consumer Protection Week!

National Consumer Protection Weeks begins today, and it’s the biggest and best NCPW in 15 years. Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a tremendous variety of timely, useful information about recognizing and reporting frauds and scams, managing credit and debt, using technology, and staying healthy and safe.

Top Complaint to the FTC? ID Theft, Again

When it’s award season in Hollywood, being #1 is what it’s all about. But in other settings, there’s nothing admirable about coming in first. For the fifth consecutive year, identity theft is at the top of the FTC’s list of consumer complaints.

Blog Topics: 
Privacy & Identity

Which HTC Devices Will Get Security Updates?

The FTC and HTC America announced a settlement recently that requires the company to fix security flaws in their smart phones and tablets that put users’ sensitive information at risk. If you’re wondering whether your device was affected, you’ll be relieved to know there’s a new webpage for HTC users that lists affected HTC devices and the status of updates, along with a toll-free number for information (866-449-8358) that is staffed from 8 am to 1 am EST.

Blog Topics: 
Privacy & Identity

Sharing the Real Wealth

When money’s tight, work-at-home opportunities can sound like just the thing to make some extra cash. Unfortunately, many of these “jobs” are rip-offs. Today, the FTC announced that it will mail over 50,000 refund checks to consumers who were scammed by Real Wealth, a company that allegedly peddled bogus work-at-home offers.

 

Blog Topics: 
Jobs & Making Money

Trending

In 2012, the FTC received more than 2 million consumer complaints – a first in the history of the Consumer Sentinel Network. The #1 category of complaints? Identity theft. This tidbit is from the hot-off-the-press Consumer Sentinel Network Data Book 2012, a fascinating analysis of complaints received in Sentinel during the previous calendar year. Sentinel is a secure online database available to more than 2,000 civil and criminal law enforcement agencies across the country. Agencies use the data to research cases, identify victims, and track possible targets.

Want to learn more about the top ten complaint categories, get national data, and state-by-state accountings of the top complaints? Check out the 2012 Sentinel Data Book.

Veterans, CYA – Cover Your Assets!

If you’re a veteran over 65 — or related to one, you are a target for a particularly ugly type of scam that involves “poaching” your pension. Unscrupulous “advisers” — attorneys, financial planners, and insurance agents — are trying to sell you financial or legal products to move your assets around without giving you the whole truth about the long-term consequences.

Blog Topics: 
Jobs & Making Money

Patching Things Up

If you own an HTC phone or mobile device, you may be affected by a settlement announced today between the FTC and HTC America.

Blog Topics: 
Privacy & Identity

Loan Aggregators, or Loan Aggravators?

If you’re thinking about applying for an online payday loan, you might be dealing with a direct lender – or you might be dealing with a loan aggregator. A direct lender lends you the money; a loan aggregator is a middleman – a company that collects your personal and financial information on a loan application and shops it around to lenders who might offer you a loan.

Blog Topics: 
Money & Credit

Pages