Consumer Information Blog

VW buybacks and lease terminations to begin

Earlier this year, the FTC sued Volkswagen for falsely claiming that its diesel cars had low levels of harmful emissions. A federal judge has approved the FTC order that requires Volkswagen to provide up to $10 billion to owners and lessees of VW and Audi 2.0 liter diesel cars. The FTC has pointers for people who own or lease a 2009 to 2015 VW TDI Beetle, Golf, Jetta, Passat or Audi TDI A3.

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Money & Credit

Kids turning 16? Check their credit report.

Any parent or guardian of a child knows the milestones that come with turning 16 – learning to drive, maybe dating, or thinking about college. But now, there’s one more: checking their credit report.

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Money & Credit

Alert for Spanish-speaking victims of a mortgage relief scam

Over the summer, we told you about a mortgage relief scam that defrauded homeowners in financial distress. The case especially affected Spanish-speaking homeowners in Southern California. According to the FTC, Brookstone Law and Advantis Law firms convinced homeowners to make an upfront payment to join a mortgage lawsuit against banks and lenders, supposedly to help them avoid foreclosure, get rid of their mortgages, or get money from their lenders.

Buying cosmetic contact lenses without a prescription is scary

Halloween is right around the corner. And if you’re looking to top off your costume by wearing cosmetic contact lenses, read on.

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Health & Fitness

Government imposters target commercial truck owners

What’s one kind of scam targeting you and everyone you know? Imposter scams. They happen when scammers pretend to be a person, business, or government agency you trust, then try to convince you to send money. One of their latest targets: people who own tractor-trailer trucks and other commercial vehicles.

Money-making scheme targets older people and veterans

If you’re just getting by, and someone offers you the chance to earn more money through a business opportunity, you might be willing to listen, right?

Unfortunately, those offers often turn out to be just another scam. Today the FTC announced charges against three people and multiple companies behind a telemarketing scheme that targeted older people and veterans, and took millions of dollars from people with promises they would multiply their investment.

Buying a Used Car

Whether you’re 16 or 60, buying a used car can be an exciting experience. But it can also be a big financial commitment, with some industry reports estimating that the average price of a used car is close to $20,000. A new article gives you tips for buying a used car, written in a plain and simple style that cuts to the chase.

row of parked cars


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Money & Credit

Phony computer techs shut down

Scammers know people pay attention to warning signs, like the car’s “check engine” light, or railroad crossing gates and weather alerts. So when a fraudster wants to grab your attention, he may disguise his pitch as a warning. At the FTC’s request, a federal court temporarily shut down and froze the assets of an operation that allegedly used phony online warnings about computer security, and deceived people into spending millions of dollars on unnecessary computer technical support services.

Woman on phone talking to scammer

Electronics buyback scam taken offline

It seems like manufacturers are coming out with new smartphones, tablets and other devices at a faster clip year after year. People who upgraded and were looking to get some money back for their old devices may have been tempted by some websites that promised to pay top dollar. As a result of the lawsuit filed by the FTC and the State of Georgia, a federal court just put a stop to one company running several buyback websites because it wasn’t keeping up its end of the bargain.

woman working on a tablet while holding a mobile phone

Preparing for Hurricane Matthew

Hurricane Matthew has left the Caribbean and is on its way to the east coast of the U. S. If you live in states along the coast and haven’t begun storm preparations, now’s the time. The FTC has information to help you prepare for, deal with, and recover from the long-term impacts of a weather emergency.

Blog Topics: 
Money & Credit