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Consumer Information Blog

How to avoid buying fake COVID tests online

The news is filled with images of long lines at in-person COVID testing sites and reports of limited supplies of at-home test kits. It’s not a surprise that, according to the U.S. Food and Drug Administration, fake and unauthorized at-home testing kits are popping up online as opportunistic scammers take advantage of the spike in demand.

Blog Topics: 
Health & Fitness

Keep your personal information safe in the New Year

As 2021 winds down, lots of us are making resolutions for a fresh start in the New Year — maybe to exercise regularly, get our finances in order, or spend more time with friends. But your list isn’t complete until you add “update my security software” and “protect my personal information” to the mix. Scammers and hackers are always looking for new ways to steal your personal information online.

United against scams

Kwanzaa, which is based on traditional African harvest festivals, is celebrated every year from December 26 to January 1. The first principle of Kwanzaa is Umoja (unity) and the importance of finding ways to stay united and working together. Pulling together to protect loved ones — against scammers, for example — is especially important this time of year.

Look beyond the award when you hire a lawyer

If you suddenly need to hire a lawyer, you might start searching online. When you do, you’re likely to see lawyers and law firms with fancy-looking seals and badges on their websites claiming they’re among the best in their field. Before you move forward, know that some of these seals or badges might be “vanity” or “ego” awards that lawyers can buy.

Blog Topics: 
Money & Credit

’Tis the season for student loan scam calls

If you have a federal student loan, you probably already know that the Coronavirus emergency relief program that has paused your payments is ending. Repayments will begin again after January 31, 2022. Scammers know it, too, and are looking for ways to take advantage: they’re calling, texting, and e-mailing to try to use any confusion around restarting your student loan payments to steal your money and personal information.

How to donate wisely after a disaster

As residents across Kentucky, Illinois, Tennessee, Arkansas, and Missouri begin taking stock following the devastating series of tornadoes that hit their states, you might be looking for ways to help the people and communities affected. Unfortunately, scammers also are busy trying to take advantage. You want to make sure your money gets in the hands of charities you want to help.

If you’re looking for a way to help, the FTC urges you to be cautious of potential charity scams.

Blog Topics: 
Money & Credit

How to spot, stop, and report post-disaster scams

If you or someone you know has been affected by the devastating series of tornadoes that roared across Kentucky, Illinois, Tennessee, Arkansas, and Missouri, coping with the aftermath is never easy. But when scammers target people just trying to recover, it can be even worse. Here are ways to help you and your neighbors avoid common post-disaster scams.

Make your donation count by avoiding end-of-year charity scams

The season of giving is here. If you celebrate Christmas, you might be about to fill some stockings. But, for many, holiday giving includes supporting charitable causes. Charities in need of support will be making year-end appeals by phone, mail, email, and social media. Scammers know that, too, and every year try to trick people into giving to them, not the real deal. So here are some steps to take to make sure the charity is real and your money will support the programs you care about.

Blog Topics: 
Money & Credit

Avoid a flood-damaged used car

Automakers are producing fewer new cars right now due to a computer chip shortage, and many people are looking at used cars instead. If you’re shopping for a used car and feeling rushed to buy a car before you can fully check it out — stop! Some used cars may have flood damage.

Blog Topics: 
Money & Credit

FTC sends third round of refunds to people who lost money to business coaching scam

One of our favorite things to do at the FTC — whenever possible — is to return money to people who lost it to scammers. That’s what we’re doing today. If you lost money to a business coaching scheme that did business as Coaching Department or Apply Knowledge, among other names, you should be getting a check in the mail soon.

Blog Topics: 
Jobs & Making Money

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