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Consumer Information Blog

Kohl’s must give records to identity theft victims

Imagine a thief used your information to buy things at Kohl’s – or used your Kohl’s credit card to go on a shopping spree. You’d want to get the records to prove it and clear up your good name. The law says you’re entitled to do exactly that. That’s what the FTC’s latest settlement with Kohl’s is about.

More Lights of America LED customers may qualify for a refund

If you bought Lights of America brand LED light bulbs before 2011, you may be eligible for a refund.

Planning a funeral? Know your rights

During the COVID-19 pandemic, many of us have taken on new roles in our families and communities. If someone asked you to help plan a funeral, would you know where to start? The FTC’s information about funeral goods and services and your rights can help.

Blog Topics: 
Money & Credit

How to transfer money from your EIP debit card to your bank account

Recently, we wrote about the Economic Impact Payment debit cards some of you are getting. But we’ve heard that some people have had trouble getting money off the card and into your bank account, without visiting an ATM. Treasury heard you, too, so here are some clarified steps for how to do that.

Blog Topics: 
Money & Credit

Donating in difficult times

These days, there are just so many reasons why people want to do to something to help, to make a difference, to take action. In addition to volunteering or putting their feet to the pavement, lots of people are putting their hands in their wallets to try to make an impact. Once again, though, scammers will be there. As ever, they follow the headlines and pop up wherever there’s money to be made. So, before you make a donation to support any cause, here are a few things to think about and do:

FTC letters target more unproven MLM health and earnings claims

Worried about getting sick with COVID-19 or making ends meet because of a pandemic-related job loss? You may see social media posts offering an answer. Some posts advertise products that they say can prevent or treat COVID-19. Others offer the chance to join a multi-level marketing company (MLM) and make lots of money selling the products to people you know. But, before declaring your worries are over, read on to learn about the problems with these pitches.

More FTC warnings about scam Coronavirus treatments

The FTC continues to seek out and warn sellers who peddle so-called Coronavirus treatments with no proof they work. If you see an ad that says a product can prevent, treat, or cure COVID-19, stop. Think to yourself: if there’s actually been a medical breakthrough, am I really going to hear about it for the first time from an ad or sales pitch? The answer is clearly “no.” So train yourself to ignore those types of false ads.

Blog Topics: 
Health & Fitness

Are the apps your children use illegally marketing to them?

Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. 

Is a scammer getting unemployment benefits in your name?

In a large-scale scam erupting in the midst of the Coronavirus pandemic, imposters are filing claims for unemployment benefits, using the names and personal information of people who have not filed claims. People learn about the fraud when they get a notice from their state unemployment benefits office or their employer about their supposed application for benefits.

Hurricane season 2020 and COVID-19

June 1 is the official start of hurricane season, and now is a great time to make a plan to deal with weather emergencies. Especially because this year, we have the added concern of the COVID-19 pandemic, including what you need know if you have to go to a shelter. (Hint: it involves packing hand sanitizer and masks.)

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