Consumer Information Blog

Exposing a mortgage relief scheme’s empty promises

If you’re struggling to pay your mortgage, you might look for financial relief to help keep the roof over your head. Do you turn to your bank or mortgage lender for help? Maybe you got a mailer promising mortgage relief – via a lawsuit against banks and lenders? If you’ve thought about the last option, watch out for empty promises.

Blog Topics: 
Homes & Mortgages

World Elder Abuse Awareness Day – Playing a part in prevention

It’s World Elder Abuse Awareness Day – it’s not a celebratory day, but rather a day to talk about preventing, identifying, and responding to elder abuse and financial exploitation. Whether you are an older adult, care for one, or simply know someone who is a senior, you can do something to prevent elder financial abuse. Here are some tips and tools to help you play a part.

Combating Fraud in African-American and Latino Communities

When we say we’re fighting fraud in every community here at the FTC, we mean it. We’re bringing cases and reaching out to diverse segments of the population: servicemembers and veterans, older adults, Asian Americans, Native Americans, the disability community, LGBT individuals and groups – and African American and Latino communities.

The FTC gets Rachel the Robocaller… again

Have you gotten pre-recorded sales calls from Rachel from Cardholder Services? Or Bank Card Services or Credit Assistance Program? You’ve been reporting these illegal calls, and the FTC continues to take action.

Today, the FTC and the state of Florida announced a lawsuit against Life Management Services, a company that the FTC says is behind hundreds of thousands of these calls.

Scammers say “Help Wanted”

Criminals don’t like getting caught. So, when they want to send and receive stolen money, they get someone else to do the dirty work. Some scammers develop online relationships and ask their new sweetheart or friend to accept a deposit and transfer funds for them. Other cons recruit victims with job ads that seem like they’re for legit jobs. If you get involved with one of these schemes, you could lose money and personal information, and you could get into legal trouble.

Blog Topics: 
Jobs & Making Money

A false appeal to your sense of charity

If you get a call asking you to give to a charity, you might be tempted to say yes without a second thought. But as with any call you get from someone asking for money out of the blue, pause and do some research to avoid fraudsters who try to take advantage of your generosity.

Unfortunately, there are for-profit companies — like American Handicapped and Disadvantaged Workers, Inc. (AHDW) — that pretend to be charitable organizations and lie about how they use donations. The FTC sued AHDW for deceiving people. Here’s the story.

Blog Topics: 
Money & Credit

Who are you talking to?

Imagine what you’d say – or write – about your health to a group of strangers. Or a friend. Or, say, your doctor. Probably different, right?

According to a settlement just announced by the FTC, a company called Practice Fusion published comments from many people who likely thought they were communicating directly with their doctor. Numerous people wrote about things like prescriptions. Facelifts. Depression. Some people also included with this information their full name, phone number, and other stuff you don't usually share with the world. But then those seemingly private messages went public.

Identity theft… by mobile phone

Identity theft can happen to you – and your mobile phone. It has even happened to the FTC’s Chief Technologist, Lorrie Cranor, and other FTC colleagues.

How does it happen? You might get a bill for a new mobile phone that you didn’t order. The thief used your personal information to open a new account. Or maybe your phone stops working entirely because a thief used your information to upgrade to a new phone and then shut off the phone you’re using.      

What can you do to reduce the risk of mobile phone identity theft?

Fake friends, fake news, phony weight-loss promises

An email from a friend urges you to try new weight-loss pills. There’s a link to an article about a celebrity’s amazing results with the pills, and the article’s author says he even tried this miracle product himself.

With all these trusted sources, why wouldn’t you give it a try?

Silver and golden opportunities?

You may have seen TV ads that claim buying gold is an easy way to earn easy profits, or build a safe retirement investment. While buying gold might help diversify your investment portfolio, is it always a good way to build your retirement? Or might it be an investment scheme disguised as a golden opportunity?

Blog Topics: 
Money & Credit

Pages