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Consumer Information Blog

A real or fake savings club?

Imitation is the greatest form of flattery. It’s also the greatest form of “scammery.” That’s why scammers are imitating a type of informal savings club known as a “sou sou” or “susu” to trick people into joining what amounts to an illegal pyramid scheme.

Blog Topics: 
Money & Credit

1, 2, 3 videos to help you stop unwanted calls

It can be frustrating to deal with a bunch of unwanted calls. If you answer them, you might hear a recorded message of someone trying to sell you something. Or it could be a real person hoping to scare you into paying a debt you don't owe.These kinds of unwanted calls are often scams. Taking steps to stop them can help save you time and unnecessary stress — and maybe some money, too.

Getting unordered seeds and stuff in the mail?

Those mysterious seeds from China have been in the headlines, but we’re also hearing about other stuff that people are getting that looks connected to the seed mystery. There could be a few things going on, so let’s start unraveling the Great Unwanted Goods Mystery of 2020.

Scammy PPE sellers exploit COVID-19 fears

Last month, the FTC filed its first case against an online seller that failed to ship next-day personal protective equipment (PPE) as promised. Today, we have an update: the FTC is filing three more cases as part of a continuing effort to address “online shopping” fraud that seeks to exploit high demand for PPE and other COVID-related products.

Scammers and “customer service” — another imposter scam

If you want to contact a company’s customer service department, you can do a quick search online and often find what looks like its phone number or email. But is the information at the top of your search results actually correct?

Blog Topics: 
Money & Credit

Going shopping? Don’t get shortchanged

Remember when stores ran out of toilet paper, hand sanitizer, and face masks? Well, now COVID-19 is cause for a new shortage: coins. Because of business shutdowns and social distancing, people have been spending cash at stores or restaurants at record low levels. Adding to the shortage, the U.S. Mint has slowed down coin production for a few months to keep employees safe from COVID-19. Now, some businesses are running low on coins and not offering change.

Blog Topics: 
Money & Credit

Empowering military consumers – all year long

Now that Military Consumer Month has come to a close, it’s time to think about how we can support servicemembers all year long. Seven years ago, the Federal Trade Commission (FTC) launched Military Consumer Protection Day to highlight fraud affecting servicemembers. Since then, the observance has grown into a national, year-round campaign. Militaryconsumer.gov provides servicemembers and their families with resources from partner agencies like Department of Defense (DoD), the FTC and the Consumer Financial Protection Bureau (CFPB) to boost their financial readiness.

Blog Topics: 
Money & Credit

Video shows how scammers tell you to pay

Scammers make up all kinds of stories to get your money, from telling you that you’ve won a prize, you owe a debt, or your family member is in an emergency. But some things stay the same: scammers want your money, they want it fast, and don’t want you to be able to get it back. They’ll ask you to pay in ways that make it hard to track them down — and once you know what these are, you’ll have one more clue to tell if you’re dealing with a scammer.

Small businesses targeted with unauthorized withdrawals

The last thing struggling small business owners need right now is to have money unlawfully taken from their pockets. According to a complaint filed today by the FTC, that’s exactly what a company that offered financing to small business did to its customers.

Blog Topics: 
Jobs & Making Money

Cracking down on fake COVID-19 cures

If you or a loved one has COVID-19, you might feel hopeful about products that guarantee you the treatment or cure you’re looking for. But if those products don’t work as advertised, then you could end up paying lots of money for false promises. Today, the FTC announced a new case against two companies, — Golden Sunrise Nutraceutical, Inc., Golden Sunrise Pharmaceutical, Inc. — and members of their leadership — Huu Tieu and Stephen Meis — for allegedly making promises like these.

Blog Topics: 
Health & Fitness

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