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Consumer Information Blog

The lead-generation bait-and-switch

You’ve probably shared your contact information online to, say, get details about a job opening. Usually, that’s fine. But sometimes you might be looking for one thing and wind up getting something else – like calls about stuff you never asked for or wanted.

SSA imposters top IRS in consumer loss reports

Have you gotten calls about supposed problems with your Social Security number from callers pretending they’re with the Social Security Administration (SSA)? If so, you’re not alone. Our latest Data Spotlight finds that reports about SSA imposters are surging, while reports about IRS imposters have taken a dive.

Financial tips for 2019 graduates

Congratulations students and parents! It won’t be long before young people across the country will put on their caps and gowns to celebrate their graduations. Many graduation speakers offer advice, some based on their own life experiences. The FTC has some practical advice to offer, too.

Blog Topics: 
Money & Credit

Ask a health professional before popping that pill

When I was young, I wanted the shoes that would make me run faster and jump higher. Now, I wish my brain would run a little faster when I can't remember my account passwords. Unfortunately, some shady outfits have been trying to “help” people like me by making some mind-blowing claims to sell their dietary supplements.

Blog Topics: 
Health & Fitness

Snack subscription service leaves bad taste

Food delivery services can be a convenience for people with busy lives. Free trial offers and online reviews can help people decide which service they want to use. But when reviews are deliberately skewed and subscription terms are hidden, that’s not just unhelpful. It’s against the law.

Blog Topics: 
Money & Credit

Ads for diamond jewelry should be crystal clear

If friends know you’re shopping for diamond jewelry, they may say, “Remember the 4Cs: color, cut, clarity and carat.” Here are three more important letters for jewelry shoppers: F-T-C. The FTC enforces laws against false advertising and created the Jewelry Guides, which show jewelry businesses how to avoid making deceptive claims. FTC staff recently looked through diamond jewelry ads on Facebook, Instagram, Twitter, YouTube, and other sites to find out what shoppers are seeing.

Blog Topics: 
Money & Credit

What to do about robocalls

Not another robocall! We’ve all felt that way. Wondering what to do about robocalls? Check out this new video:

Operation Donate with Honor continues

Last year, the FTC and state charity regulators joined in Operation Donate with Honor to stop sham veterans charities from lying to donors. Today the FTC is announcing that it shut down two more operations that collected donations with false promises of helping veterans and military service members.

Blog Topics: 
Money & Credit

Donating to help police or other first responders

Some good charities do great work to help first responders, our everyday heroes. Unfortunately, a few charities say they’ll help law enforcement officers, firefighters or their families, but do very little. They spend the vast majority of donations on fundraising, salaries and other expenses. That’s what happened with the Disabled Police and Sheriffs Foundation (DPSF). The FTC and the State of Missouri announced today that they stopped this sham charity.

Blog Topics: 
Money & Credit

Office Depot computer scans gave fake results

Many of us would gladly take advantage of a free computer tune-up from a big-name retailer. We wouldn’t suspect the tune-up might be a tech support scam. But according to a recent FTC complaint, that’s exactly what happened at Office Depot and OfficeMax stores.

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