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Consumer Information Blog

Robocallers, you’re out

Most robocalls are prohibited by law, but scammers and dishonest people continue to send them. And even some legitimate companies violate peoples’ privacy rights with illegal robocalls. Today the FTC announced several victories in the fight against illegal robocalls.

Those (not really) IRS calls

You’ve probably gotten one of these calls: They say it’s the IRS and they’re filing a lawsuit against you for back taxes. They may threaten to arrest or deport you. What do you do? Watch this video to learn more:

Protect yourself against Medicare scams

Still getting calls from people claiming to be from Medicare, asking for money or personal information? Watch this video about how you can protect yourself from Medicare scams:

New protections available for minors under 16

Young people now have more protection from identity theft and fraud, thanks to a new federal law that went into effect September 21st, 2018. The new law lets parents and child welfare representatives of people under 16, as well as legal guardians, request a security freeze, also called a credit freeze, on their behalf. Taking this step can help protect a young person from identity theft and fraud – and it’s free.

Keep tech support strangers out of your computer

If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in dire need of repair…and then sell you costly security software that you don’t need.

FTC’s Tech Support Takedown 2019

We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC’s newest Consumer Protection Data Spotlight was an eye-opener. People 60 and over were about five times more likely than younger people to tell us they lost money on this scam, even though they were less likely than younger people to say they lost money to many other types of scams.

Getting calls from the SSA?

Probably not. At least, not from the real SSA. But how many of you have gotten calls from someone who said they were the Social Security Administration? And maybe showed the real SSA phone number (1-800-772-1213) or a number close to it on your caller ID? Lots, right?

Phishing: Don’t take the bait

Phishing is when someone uses fake emails or texts – even phone calls – to get you to share valuable personal information, like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use this information to steal your money, your identity, or both. The FTC’s new infographic, developed with the American Bankers Association Foundation, offers tips to help you recognize the bait, avoid the hook, and report phishing scams.

It’s National Consumer Protection Week 2019

Welcome to National Consumer Protection Week (NCPW) 2019. This marks 21 years of commemorating the important work that the FTC, state attorneys general offices and many community partner organizations do to protect consumers across the country.

NCPW is a time to help people understand their consumer rights and make well-informed decisions about their money. Our team at the FTC works hard to shut down scams and sue those who break the law. But one of our best tools to protect consumers is education.

You are a vital part of this effort. We need people like you, talking to those in your community about the issues that are affecting you. Whether it’s imposter scams, dealing with debt collection, or recovering from identity theft, the FTC has resources to help you start those conversations, and share important tips with your friends and family.

Going on vacation? Wear contacts? Looky here.

If you’re like some of us here at the Consumer Blog, even though you make a list of things to pack when you go on vacation, you may accidentally leave something behind. Sure, you can buy shampoo, flip flops, and sunscreen almost anywhere. But if you wear contact lenses, it’s important to carry a spare pair of lenses — or prescription glasses.

Blog Topics: 
Health & Fitness

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