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Consumer Information Blog

Robocall reports still down, FTC still fighting

A couple months ago, we told you the good news that people had been reporting getting fewer robocalls, and we told you about how some of the FTC’s work might have played a part in that. We have more good news — the number of reported robocalls for April and May were even lower. Maybe you’ve noticed.

What do COVID-19 scams look like in your state?

We’ve been telling you about the scams related to COVID-19. But now we can tell you even more about the scams happening in your neck of the woods. Just today, the FTC released state-specific data on COVID-19-related issues, which you can check out with just a few clicks of your mouse.

Fraudulent funders = big woes for small businesses

At some point in running your small business or organization, you may need financing to grow or keep things running. That’s a need very much on business owners’ minds right now. But, as you explore financing options, be mindful: Some financing companies lie about their terms, break the law, use terrible debt collection practices, and leave businesses in worse financial conditions than before.

Blog Topics: 
Jobs & Making Money

Dealing with a deceased relative’s debt

Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder. If you’re in this situation and a debt collector calls, it’s important to know who is responsible for those debts, and what a debt collector can — and cannot — do to collect payment.

Blog Topics: 
Money & Credit

Kohl’s must give records to identity theft victims

Imagine a thief used your information to buy things at Kohl’s – or used your Kohl’s credit card to go on a shopping spree. You’d want to get the records to prove it and clear up your good name. The law says you’re entitled to do exactly that. That’s what the FTC’s latest settlement with Kohl’s is about.

More Lights of America LED customers may qualify for a refund

If you bought Lights of America brand LED light bulbs before 2011, you may be eligible for a refund.

Planning a funeral? Know your rights

During the COVID-19 pandemic, many of us have taken on new roles in our families and communities. If someone asked you to help plan a funeral, would you know where to start? The FTC’s information about funeral goods and services and your rights can help.

Blog Topics: 
Money & Credit

How to transfer money from your EIP debit card to your bank account

Recently, we wrote about the Economic Impact Payment debit cards some of you are getting. But we’ve heard that some people have had trouble getting money off the card and into your bank account, without visiting an ATM. Treasury heard you, too, so here are some clarified steps for how to do that.

Blog Topics: 
Money & Credit

Donating in difficult times

These days, there are just so many reasons why people want to do to something to help, to make a difference, to take action. In addition to volunteering or putting their feet to the pavement, lots of people are putting their hands in their wallets to try to make an impact. Once again, though, scammers will be there. As ever, they follow the headlines and pop up wherever there’s money to be made. So, before you make a donation to support any cause, here are a few things to think about and do:

FTC letters target more unproven MLM health and earnings claims

Worried about getting sick with COVID-19 or making ends meet because of a pandemic-related job loss? You may see social media posts offering an answer. Some posts advertise products that they say can prevent or treat COVID-19. Others offer the chance to join a multi-level marketing company (MLM) and make lots of money selling the products to people you know. But, before declaring your worries are over, read on to learn about the problems with these pitches.

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