Consumer Information Blog

Your online life after death

OK, so I know you don’t really want to talk about this – but here goes: we’re all going to die someday. Maybe you’ve already started thinking ahead: planning for your funeral, the care of loved ones and disposal of your property. But what about your online life? All the digital files, photos, posts and other accounts you leave behind might cause a lot of inconvenience – even fraud or identity theft – for your loved ones to clean up. Here are a few tips to figure out a plan for your online life after death.

Blog Topics: 
Privacy & Identity

FTC & NCUA offer cyber security tips

October is National Cyber Security Awareness Month, so the FTC and the National Credit Union Administration are teaming up on a live Twitter chat to talk about tips to protect your information. During the chat, the FTC will share tips and tools from Consumer.FTC.gov and OnGuardOnline.gov. NCUA will share resources from MyCreditUnion.gov on how consumers can protect their finances.

Blog Topics: 
Privacy & Identity

Scam du jour: Chip card scams

Recently, I told you about the new credit and debit chip cards designed to reduce fraud, including counterfeiting. Now, I'm reporting on scammers who are trying to take advantage of the millions of consumers who haven't yet received a chip card.

Blog Topics: 
Money & Credit

When post-disaster scams strike

It’s been a year of weather woes, with South Carolina being the latest victim – floods have swept across much of the state. You can be sure it’s only a matter of time before scammers come calling to wreak a different type of devastation.

Here are some ways to arm yourself against scammers who use weather emergencies to cheat people.

Blog Topics: 
Money & Credit

Protecting your child’s information after a data breach

If you’ve ever had your information exposed in a data breach, you know it can be stressful. Depending on what information is exposed, you might have to cancel credit or debit cards, change online passwords, or even put a freeze on your credit.

But what happens if your child’s personal information is exposed, too?

Blog Topics: 
Privacy & Identity

Reporting international scams

If you’re a regular reader of this blog, you’ve heard us say repeatedly to report scams to the FTC. If you report scams to us, we can bring the kinds of cases that shut down the scammers.

But there’s another place to report international scams, too: econsumer.gov.

Blog Topics: 
Money & Credit

Buying a do-it-yourself medical device? Think again.

If you’re like me, you’ve done your share of DIY projects. But there are definitely some things — like using medical devices for weight-loss — that aren’t really meant for DIY.

Blog Topics: 
Health & Fitness

What to know about the new credit and debit chip cards

Coming to a wallet near you: new credit and debit chip cards. They’re part of a nationwide shift by major card issuers to offer added security against fraud. The new cards look like your old cards with one exception: they have a small square metallic chip on the front. The chip holds your payment data — some of which is currently held on the magnetic stripe on your old cards — and provides a unique code for each purchase. The metallic chip is designed to reduce fraud, including counterfeiting. Here’s how it works...

Blog Topics: 
Money & Credit

Scammers’ insults and injury

Scammers are big on hiding behind fake names and titles. We’ve heard from hundreds of people who got calls from fake ‘court officials’ about jury duty. The fraudsters claimed to be court officers, accused people of skipping jury duty and said they had to pay a fine immediately or face arrest. If you get a call like that, hang up. That’s not a real official calling.

Blog Topics: 
Money & Credit

#CyberAware

You know what would go great with your pumpkin spiced treats this October? Cyber security! Okay, now that I have your attention, October is National Cyber Security Awareness Month, and it’s a great time to be #CyberAware. There are plenty of ways to participate.

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Blog Topics: 
Privacy & Identity

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