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Consumer Information Blog

Fraudulent fundraiser uses illegal robocalls to harass consumers

In 2015, the FTC and state partners sued and shut down four sham charities that harassed millions of people with more than 1.3 billion illegal robocalls about donating to charity. The FTC and 46 charity state regulators from 38 states and the District of Columbia are holding the fundraisers that made those illegal calls accountable in a lawsuit announced today. 

The next time you get a call with a pre-recorded message from charity fundraisers, remember these tips:

Blog Topics: 
Money & Credit

Caught in a bad romance

It’s day four of National Consumer Protection Week and we’ve been discussing ways we can look out for each other during the pandemic. Today’s topic – romance scams. Beyond the job losses and economic fallout of the pandemic, the loneliness and isolation brought on by our virtual lives has real consequences. This might explain why romance scams reached a record $304 million in losses reported to the FTC in 2020. That’s up about 50% from 2019.

Community Advocate Center connects more people to the FTC

When ReportFraud.ftc.gov launched in late 2020, it made telling the FTC about scams much easier. But here’s the thing: we know we’re still not hearing from lots of communities around the country. Not hearing those stories means we might not learn about the problems they experience, or bring cases to stop the bad practices and get money back. Which is, of course, always the goal.

The Drug Enforcement Administration isn’t calling

We’re getting reports about scammers pretending to be Drug Enforcement Administration (DEA) agents. They’re trying to get your money and personal information, and using alarming phone calls to do it.

Help fight COVID vaccine scams: Share these tips with those you know

Since the start of the pandemic, people are spending a lot more time alone at home. What’s more, there’s a lot of confusion about when, how, and where to sign up and get vaccinated. Add those two things together, and you get scammers taking advantage and spreading false information, hoping isolated people will believe their lies.

When it comes to scams, let’s look out for one another

This pandemic has brought lots of side effects. Lost jobs, lost income, and lost homes are themes we see around the country — and scammers know just how to take advantage of these worries. Another side effect of the pandemic is isolation, which scammers also like to use to their advantage. During National Consumer Protection Week, which starts today, I’m asking you to join me in fighting isolation to fight scams.

Join us for these NCPW events next week

National Consumer Protection Week (NCPW) 2021 is coming up next week, and we’d love for you to join us for some virtual events. NCPW is a time when the FTC joins with local, state, and national partners to bring you information and advice on scams, identity theft, and other consumer protection issues.

Free winter weather emergency tips from the FTC

Winter this year is turning out to have its own set of weather-related emergencies — and right now, all in the midst of a pandemic. Lots of us are really ready for the winter of 2021 to be over. But while we’re waiting, why not prepare (or see if you might already be prepared) for a weather-related emergency?

Blog Topics: 
Homes & Mortgages

Utility scams are snow joke

Winter often brings the blues, but when it brings Arctic blasts, burst pipes, power outages, and even icicles indoors, scammers aren’t far behind with weather-related scams.

Blog Topics: 
Homes & Mortgages

If you have federal student loans, read this

Just under a year ago, we told you that the U.S. Department of Education announced some flexibility to federal student loan borrowers. Understanding these options can help you make more informed decisions about paying your bills and prioritizing your debts. The benefits have been extended through September 30, 2021.

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