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Consumer Information Blog

Health product claims and false guarantees

If you’re looking for help with chronic pain, you might come across over-the-counter devices promising powerful, drug-free relief. But sometimes device marketers make claims that are not backed by scientific evidence.

Blog Topics: 
Health & Fitness

Help COVID-19 contact tracers, not scammers

After nearly three months of stay-at-home orders, America is starting to open up again. Contact tracers, the folks who work for state health departments to try to track anyone who may have been exposed to COVID-19, are an important part of our road to recovery. But some scammers are pretending to be contact tracers so they can profit off of the current confusion. They’re trying to steal your identity, your money – or both. Luckily, there are ways to tell the difference between a real contact tracer and a scammer.

FTC, SBA warn companies about SBA loan promises

The latest recipients of government warning letters are six companies that said they could speed U.S. Small Business Administration (SBA) loans for businesses struggling to stay afloat during the COVID-19 pandemic. The letters – from the FTC and the SBA – direct the companies to remove all false claims from their websites immediately.

Blog Topics: 
Money & Credit

The IRS won’t call about your stimulus money

Most people have already gotten their economic stimulus payments, but the Internal Revenue Service is still sending them out. If you haven’t gotten yours yet or have questions about it, the IRS has a number you can call to get answers to common questions. But the IRS won’t be calling you.

Blog Topics: 
Money & Credit

Contact Lens Rule updates: What they mean for you

Do you wear contacts? If so, read on. You have the right to get your contact lens prescription from your eye care prescriber — whether you ask for it or not — at no extra charge. The Contact Lens Rule, which the FTC enforces, says so. That lets you take your prescription wherever you want — online or to the mall — to shop around and look for the best deal.

Blog Topics: 
Health & Fitness

Getting stimulus checks from car dealerships? Nope.

During these difficult economic times, scammers will do almost anything to try to get your money. Including, it turns out, making bogus claims about economic stimulus checks to lure customers to auto sales events.

Robocall reports still down, FTC still fighting

A couple months ago, we told you the good news that people had been reporting getting fewer robocalls, and we told you about how some of the FTC’s work might have played a part in that. We have more good news — the number of reported robocalls for April and May were even lower. Maybe you’ve noticed.

What do COVID-19 scams look like in your state?

We’ve been telling you about the scams related to COVID-19. But now we can tell you even more about the scams happening in your neck of the woods. Just today, the FTC released state-specific data on COVID-19-related issues, which you can check out with just a few clicks of your mouse.

Fraudulent funders = big woes for small businesses

At some point in running your small business or organization, you may need financing to grow or keep things running. That’s a need very much on business owners’ minds right now. But, as you explore financing options, be mindful: Some financing companies lie about their terms, break the law, use terrible debt collection practices, and leave businesses in worse financial conditions than before.

Blog Topics: 
Jobs & Making Money

Dealing with a deceased relative’s debt

Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder. If you’re in this situation and a debt collector calls, it’s important to know who is responsible for those debts, and what a debt collector can — and cannot — do to collect payment.

Blog Topics: 
Money & Credit

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