Consumer Information Blog

What to do about robocalls

Not another robocall! We’ve all felt that way. Wondering what to do about robocalls? Check out this new video:

Operation Donate with Honor continues

Last year, the FTC and state charity regulators joined in Operation Donate with Honor to stop sham veterans charities from lying to donors. Today the FTC is announcing that it shut down two more operations that collected donations with false promises of helping veterans and military service members.

Blog Topics: 
Money & Credit

Donating to help police or other first responders

Some good charities do great work to help first responders, our everyday heroes. Unfortunately, a few charities say they’ll help law enforcement officers, firefighters or their families, but do very little. They spend the vast majority of donations on fundraising, salaries and other expenses. That’s what happened with the Disabled Police and Sheriffs Foundation (DPSF). The FTC and the State of Missouri announced today that they stopped this sham charity.

Blog Topics: 
Money & Credit

Office Depot computer scans gave fake results

Many of us would gladly take advantage of a free computer tune-up from a big-name retailer. We wouldn’t suspect the tune-up might be a tech support scam. But according to a recent FTC complaint, that’s exactly what happened at Office Depot and OfficeMax stores.

Robocallers, you’re out

Most robocalls are prohibited by law, but scammers and dishonest people continue to send them. And even some legitimate companies violate peoples’ privacy rights with illegal robocalls. Today the FTC announced several victories in the fight against illegal robocalls.

Those (not really) IRS calls

You’ve probably gotten one of these calls: They say it’s the IRS and they’re filing a lawsuit against you for back taxes. They may threaten to arrest or deport you. What do you do? Watch this video to learn more:

Protect yourself against Medicare scams

Still getting calls from people claiming to be from Medicare, asking for money or personal information? Watch this video about how you can protect yourself from Medicare scams:

New protections available for minors under 16

Young people now have more protection from identity theft and fraud, thanks to a new federal law that went into effect September 21st, 2018. The new law lets parents and child welfare representatives of people under 16, as well as legal guardians, request a security freeze, also called a credit freeze, on their behalf. Taking this step can help protect a young person from identity theft and fraud – and it’s free.

Keep tech support strangers out of your computer

If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in dire need of repair…and then sell you costly security software that you don’t need.

FTC’s Tech Support Takedown 2019

We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC’s newest Consumer Protection Data Spotlight was an eye-opener. People 60 and over were about five times more likely than younger people to tell us they lost money on this scam, even though they were less likely than younger people to say they lost money to many other types of scams.

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