You are here

Consumer Information Blog

Getting stimulus payments to homeless communities

People who are homeless or transient may not know they qualify for the $1,200 Economic Impact Payments (EIP) — also called “stimulus checks" — that went out last Spring. They might also get an additional $500 for each qualifying child — and they don’t need an income to claim the payment. That’s why the FTC is working with the IRS to get the word out about how people can still collect their money — and we need your help.

Blog Topics: 
Money & Credit

Are you eligible for debt forgiveness from Online Trading Academy?

Back in February, we wrote about Online Trading Academy (OTA), a company that peddled a “patented” training program promising to help people earn big money by paying big money to OTA for trainings costing as much as $50,000. OTA’s lavish earnings claims often came with encouragement for people to go into debt to pay for OTA’s trainings. Today, we’re letting you know about a settlement that could mean big bucks in debt forgiveness for some people who owe consumer debts to OTA.

Blog Topics: 
Money & Credit

If you have federal student loans, read this

A few months ago, we told you that the Coronavirus Aid, Relief, and Economic Security (CARES) Act gave some flexibility to federal student loan borrowers. Understanding these options can help you make more informed decisions about paying your bills and prioritizing your debts. These benefits have been extended until December 31, 2020.

Did someone tell you to pay with gift cards? It’s a scam

Maybe someone said you’ve won the lottery, a prize or sweepstakes. Or they claim to be from the government and tell you there’s a problem with your Social Security number. And, to collect your winnings or solve your problem, you have to pay with gift cards. But here’s the thing: anyone who insists that you pay by gift card is always a scammer.

Blog Topics: 
Money & Credit

How can you spot a tech support scam?

Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do?

Economic impact payment fix for 50,000 eligible spouses

Are you married to someone who owes past-due child support? Was your portion of the economic impact payment (“EIP”) mistakenly applied to pay your spouse’s debt? If so, you’re not alone. In mid-September, the IRS will automatically send “catch-up” payments to eligible spouses whose EIP was diverted to pay their spouses’ child support obligations.

Blog Topics: 
Money & Credit

Trouble with your ABCmouse membership? You’re not alone

Juggling life at home with kids? Like many parents, you might’ve looked into different ways your kids can learn from home online. Maybe you’ve even signed up and paid for a program.

But say over time you find your kids have lost interest in the program or moved on to something else. You think that when your year-long membership is up, you’re done — until you see you’ve been charged for another year, this time without your permission. And when you try to cancel, you find it’s not easy because there are a lot of steps. Sounds frustrating, right? Many parents who enrolled their kids in ABCmouse programs found themselves in a similar situation.

Blog Topics: 
Money & Credit

FTC moves to add real estate celebrities Dean Graziosi and Scott Yancey to Nudge case

Celebrities are often used to market products or services, but sometimes they’re used to lure consumers into a scam. And that’s what the FTC alleges happened when two real estate celebrities joined forces with Nudge – a company (and its owners) that the FTC and the Utah Division of Consumer Protection (“Division”) sued in November of 2019 for deceptively selling training programs and other products to aspiring real estate investors.

What to do when you (and your kids) are online at home

If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home.

Those free COVID-19 money offers on WhatsApp and Facebook are scams

Have you seen a message on WhatsApp or Facebook offering you free help during the pandemic? People have reported seeing messages that seem to be from Pepsi, Walmart, Whole Foods, Target, and other big-name brands. These messages all offer money to people who need it — through grants, coupons for food support, or other giveaways. But they’re all fake, and not from those companies at all.

Pages