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Consumer Information Blog

Your right to post honest reviews

You probably read customer reviews to learn what people say about their experiences with a business or product. The Consumer Review Fairness Act (CRFA) protects people’s ability to share their truthful experiences and opinions. The FTC enforces the CRFA, and recently sued three businesses (and two of their owners) for violating that law.

Blog Topics: 
Money & Credit

Get a one-ring call? Don’t call back.

A while back, we warned you about the “one ring” scam. That’s when you get a phone call from a number you don’t know, and the call stops after just one ring. The scammer is hoping you’ll call back, because it’s really an international toll number and will appear as a charge on your phone bill — with most of the money going to the scammer. Well, the scam is back with a vengeance, and the FCC just issued a new advisory about it. Read the FCC’s advisory for more detail, but the advice from both agencies remains the same if you get one of these calls:

Parental Advisory: Dating Apps

Parents be warned: some dating apps – like FastMeet, Meet24 and Meet4U – allow adults to find and communicate with children. Concerned parents should remove these apps if they’re on children’s devices. You also can set your kids’ devices so they must get parental approval before purchasing any new apps. Here are a few more things you should know.

Avoid crowdfunding scams

Crowdfunding is one way to support a project you believe in and get rewards for that support. But the project you’re backing is only as good as the people behind it. Some dishonest people can take your money but produce nothing – no product, no project, and no reward.

Blog Topics: 
Money & Credit

Malware from illegal video streaming apps: What to know

The popularity of video streaming services has taken off in the past few years. It’s become easier to stream video through smart TVs, streaming boxes that connect to your not-so-smart TV, and even streaming sticks. These devices let you stream video through popular apps like Hulu, Netflix, SlingTV, Amazon Prime Video, and YouTube TV. Unfortunately, there are other apps that let you watch illegal pirated content. And hackers are using those apps to spread malware. Here’s what you need to know.

Amazing Wealth System Settlement Update

COPPA: A few tips to keep your child safe online

Online games and websites for kids are everywhere these days – to the point that it’s commonplace to see toddlers playing with them, too. And while the internet has positive ways for kids to explore and learn, privacy concerns are lurking. To help protect children’s privacy, the FTC enforces the Children’s Online Privacy Protection Act (COPPA), which requires websites and online services to get consent from parents before collecting personal information from kids younger than 13.

On Earth Day, recycle or donate old electronics

April 22 is Earth Day and a great time to consider e-cycling or donating your used electronics.

Blog Topics: 
Homes & Mortgages

Scammers and your Notre Dame donations

Following last week’s devastating fire that destroyed much of the famous and historically important Cathedral of Notre Dame in Paris, fundraising efforts have begun. Many generous people may decide to donate money toward rebuilding efforts – and scammers know that. They’re ready to take donations, too, so here are some things to consider before you give to an organization or a crowdfunding project:

Blog Topics: 
Money & Credit

Online lending company broke the law. FTC counts the ways.

If you need to borrow money to consolidate credit card debt, make home or auto repairs, or pay other unexpected bills, a personal installment loan may be an option.

Blog Topics: 
Money & Credit

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