Consumer Information Blog

Untangling a robocaller web

Sick of getting robocalls and other unwanted calls? You can learn more about how to block them at ftc.gov/calls.

You also might know that the FTC continues to go after the people and companies behind these calls. Case in point: today the FTC announced a case against a group of defendants that it alleges are responsible for billions of illegal robocalls.

Asked to pay by gift card? Don’t.

Has someone asked you to go get a gift card to pay for something? Lots of people have told us they’ve been asked to pay with gift cards – by a caller claiming to be with the IRS, or tech support, or a so-called family member in need. If you’ve gotten a call like this, you know that the caller will then demand the gift card numbers and PIN. And, poof, your money is gone.

Blog Topics: 
Money & Credit

Google is not calling you

Have you gotten a robocall at work, telling you that you have to take action or your Google business listing will be removed? Or maybe even marked as permanently closed? That kind of thing could be tough for a business — if the threat was real. But those calls are not legit—and not from Google.

Blog Topics: 
Jobs & Making Money

Timeshare resale scheme preyed on older adults

If you’re thinking about selling your timeshare through a resale company, research the company first. Read about this recent FTC case against Pro Timeshare Resales, and you’ll know why.

Blog Topics: 
Homes & Mortgages

New alert for Western Union refunds

Did you lose money to a scam, wiring the money via Western Union between January 1, 2004 and January 19, 2017? If so, you might know that May 31 is the deadline for filing your claim to get money back from the FTC’s and the Department of Justice’s settlement with Western Union. With the deadline fast approaching, we know two things: (1) there will probably be a rush of last-minute filers; and (2) scammers will try to take advantage of the people filing claims.

Blog Topics: 
Money & Credit

Work-at-home scams lead to business coaching schemes

In the business world, “leads” refer to the contact information of potential customers. In the scam world, it means the same thing. While scammers find their targets in all kinds of ways, one method is to go to people who have already been victims of a related scheme.

The FTC has sued lots of scammers who have sold these kinds of bogus programs and services.

Blog Topics: 
Jobs & Making Money

A scam story: Secret shopping and fake checks

Scammers need a good story to get to your wallet. Once they find one that works, they use it again and again. One of their old favorites brings together fake checks and secret shopping, and we’ve been hearing a lot about it lately.

Blog Topics: 
Jobs & Making Money

Update for Amazing Wealth System

The FTC recently sued the companies and individuals responsible for the Amazing Wealth System, which ran ads and held live workshops promoting a business opportunity scheme. This update for people who paid Amazing Wealth System explains how to add their name to the FTC case, what to do with their paperwork and more.

Blog Topics: 
Jobs & Making Money

Western Union team honored for Service to America

Getting money back from the Western Union settlement is a big deal for people who lost money to a scam. And that case is a big deal to both the FTC and the Department of Justice (DOJ) and their case teams. In fact, those teams were just honored as a finalist in the 2018 Services to America Medals, known as the Sammies.

Blog Topics: 
Money & Credit

Privacy: From principles to practice

Privacy Awareness Week, an event organized by the Asia Pacific Privacy Authorities, is May 14-18, 2018. This year’s theme, “From Principles to Practice,” echoes the Federal Trade Commission’s mission to help consumers and businesses stay on top of privacy and online security. Here’s a sampling of how we make that happen.

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